We came to Lavagio when our washer went out, and the experience definitely exceeded expectations. The facility is quiet, extremely clean, and well-appointed with a selection of washers and dryers that are modern, efficient, and accommodate several loads (the largest being 12 or 14 loads, I believe). The machines take credit/debit card as well, which is very convenient. It's a very comfortable place to wait, with clean bathrooms, a small vending machine, and free WiFi for customers.
When an issue arose (someone before us had probably left a pen in their pocket, and blue ink ended up on my mother's bedding), I mentioned it to a man working there at the time; he turned out to be the owner, Merril. Although it's a self-service laundromat (and not their fault), Merril went above and beyond to help treat the stains at his expense with his own materials -- a very kind courtesy -- and also ensured the problem wouldn't affect any other customers. It's not often that you see an owner exercise genuine ownership over their operation and play such an active role, both in taking responsibility for problems and taking pride in the results.
Lavagio has earned our business as return customers whenever we need a laundromat, especially for bulk items and large loads. They also just started offering full-service drop-off and delivery options too. Thanks Merril; it was a pleasure meeting you! read more