My husband and I got married here and from the beginning of wedding planning until the end was very…read moreeasy with Concorde. We had our ceremony at their outdoor garden and we did not expect our turn out to be as big as it was, haha. Thankfully the space seats about 100. For our wedding reception we used room A which has windows throughout. We worked closely with Peter and Pat and they were both friendly, accommodating and readily available for any questions, concerns, etc. The entire Concorde staff is extremely kind and they nailed it with our wedding vision. Service throughout our wedding was phenomenal. Food and drinks were constant and dirty dishes/glasses were taken away quickly. This venue is gorgeous and I'm so happy we chose it for our special day.

As the grandmother of the bride, this was a day our family had been looking forward to for a very…read morelong time. The wedding itself was beautiful, but unfortunately the reception left me with mixed feelings because of the service we experienced. The food was excellent, and I want to give credit to the kitchen because everything we tasted was delicious. Unfortunately, many guests never had the opportunity to fully enjoy it. Throughout the evening, I witnessed staff removing plates while guests were still eating or had only stepped away from the table for a few minutes. Many guests later shared that they left the reception hungry because their meals had been cleared before they were finished. It was disappointing to see such wonderful food go to waste simply because people were not given the chance to eat it. I also noticed that some staff members were abrupt and came across as unfriendly when guests asked questions or requested assistance. A wedding should feel warm and welcoming, and unfortunately that was not the impression many of us were left with. What saddened me the most was learning that after the wedding the family contacted the venue privately to discuss these concerns respectfully, hoping only for acknowledgment and accountability. Instead of taking responsibility, the response was largely defensive, and after a follow-up email there was no further communication from management. I sincerely hope future couples receive the level of care and professionalism that such an important day deserves.

I just witnessed a worker named Ash kick out a group of boys. She was being very inappropriate and…read morehad a horrible attitude. She was being very mean to the boys. I also heard her deny a refund to some of them

They post a movie time then you go there and the movie is canceled. When you call to ask what…read morehappened they lie and say it was never a show time. (Until they realize you caught them) I will never go to this theater if this is how they do business! Go somewhere else!!

First time here and met the owner! She was helping her staff clean after a party. She was so sweet…read moreand appreciative of our business. Friendly staff, extremely clean environment. Told us to go on the equipment with our daughter if we wanted, it's designed for adults too! Will be back!

Took our little here for the first time today, and he just turned one so we just missed the cut off…read morefor him being free. Bummer, haha. But it was $17 for the day, which isn't too bad. I do wish there was a half day price for littles under 3 because they for sure won't last the full day to enjoy the play. We lasted about an hour, it took little man about 20 minutes or so to get used to the play area, esp with all of the screaming big kids. The ceiling space really does carry the screams quite a bit so he got startled often but ended up still having a great time. The space was spacious and the staff was incredibly nice. We also ordered little man a meal after 3 and got a discount. We got a few drinks as well. We got him a grilled cheese and it came with veggie straws and a beverage. Since he couldn't drink juice yet, they offered milk which he did get to enjoy. Overall a great experience, and recommend to any parents looking to tire their kiddos out during break.

Very disappointed on so many levels. Room was expensive and had such an odd feel to it. Nothing in…read morethe room matched so it felt like a college apartment from garage sale items. When you walk in the front lobby is so underwhelming. Would have expected something more polished and professional for the price. Open sink in bedroom allowing zero privacy and if someone wanted to get up earlier and let your partner sleep in, doesn't work. Curtains did NOT keep out the immensely bright parking lot lights or sunrise at 5:29 am!! Great way to wake up way too early. Entire layout just off.

I blocked rooms here for my wedding and worked closely with Amy to coordinate this. She was…read moreextremely accommodating and kept me in the loop of everything. The rooms are hit or miss. Some appear to have water damage and broken items in the room while others were 5 stars throughout. This location provides a daily hot breakfast and the options were greatly appreciated by everyone who utilized our wedding hotel block. They offer eggs, bacon, sausages, waffle bar, different juices, coffee, tea, fruits, oatmeal, muffins and breads.

We could not be happier with our choice of Loft on Lake for our wedding/reception venue. The space…read moreis both beautiful (especially the skylight!) and accessible, the location is convenient, and Jill was incredibly helpful and a pleasure to work with. We highly recommend using Jill's day-of coordination services if you have an event at Loft on Lake because she made the experience extremely smooth and had worked with several of the vendors before.

Dear Jill, Thank you…read moreso much for allowing Kita to host her Big Five oh!! At Loft on Lake! Your customer service was absolutely unmatched--you were incredibly accommodating and thoughtful every step of the way. The venue was stunning, and we truly appreciated your helpfulness and suggestions throughout the planning process. You made both Kita and me feel so welcome. We especially loved the open-concept space, which gave us the freedom to transform it and get creative in ways that made the celebration truly special. Words can't fully express our gratitude! It was a 10 out of 10 experience, and we will absolutely recommend Loft on Lake to others and continue to spread the word. With love and appreciation, Que & Kita

Excellent service and very accommodating, would highly recommend! Petya was lovely to work with and…read moredelivered on time and went above and beyond making the balloon bouquets as well.

This was my first time working with Simply Balloons but definitely not my last! Petya did such an…read moreamazing job on my mom's surprise 60th balloon arch! She was quick to get back to me and went above and beyond on the presentation!! I'm definitely going to be recommending Simply Balloons to my family and friends!

My son and daughter-in-law had their wedding at the Grove this past month. Their day was great…read morethanks to all their wonderful vendors they worked with but the unprofessionalism of the new banquet manager at The Grove's was ridiculous. It started by her adding approximately $1000 dollars of additional "charges" that were clearly 'included' in the contract if the banquet manager would have read the contract. The bride had to exchange countless emails/texts proving these additional items were included before the manager would remove them from the bill and would never acknowledge her mistakes. The banquet manager did not write most things down during discussions and this resulted in a lack of confidence that the wedding day would go as planned. It simply added unnecessary stress to the bride, groom and parents to the point as we had to remind her of the same things over and over again and even make 'day of' fixes to things that were incorrect. We lost so much confidence in this woman that we requested the old banquet manager be present the day of the wedding to help assure things would go smoothly. The final straw was when The Grove overcharged for the wedding cake by approximately $500 and blamed it all on the bakery. We reached out directly to the bakery and compared their invoice to the invoice The Grove provided and the difference of $500 was obvious. The problem was that BOTH invoices had the bakery's logo on them. So ONE of those invoices was 'doctored' to make it look like the bakery overcharged The Grove which was proven not true by the bakery! This entire thing appeared very dishonest and misleading. We brought this up to The Grove a couple days after the wedding(as to not affect the wedding day) and the Club Manager at The Grove promised to look into it. It's now been 2+ weeks with several emails and phone calls and NO RESPONSE AT ALL from The Grove!! All we are asking for is an explanation and a reimbursement for the obvious over charge. Anyone having their event at The Grove, please make sure you check your invoice thoroughly and be prepared to micro-manage the banquet manager on a daily basis leading up to your special day!

Absolutely Appalling Experience - Do Better, Grove Country Club…read more I'm writing this review out of sheer frustration after being completely ignored for over two weeks by the management at The Grove Country Club. I hosted a surprise party for my husband's 60th birthday on March 28 -- a milestone moment that should have been joyful and memorable. Instead, it was an absolute disaster from the moment I walked in. I have never in my life been treated with such disregard by a so-called "professional" venue. Let me be perfectly clear: the service was atrocious, the staff was untrained and indifferent, and the experience was utterly humiliating. Your manager, Jake, promised a follow-up "in a couple of days." It's now been over 3 weeks. No call. No email. Nothing. That level of indifference to a paying customer is disgraceful and shows a complete lack of professionalism and accountability. Your bartender disappeared for over an hour -- allegedly hiding under the bar table. Yes, really. No explanation given. The liquor we received wasn't even what I ordered. The food? Inedible. I had requested a Greek menu -- what I got was a lazy, flavorless mess. The chicken and pork were dry and unseasoned, the vegetables were undercooked and tasteless, and the Briam? I've had better versions in college cafeterias. How any of this passed as "catering" is beyond me. To make matters worse, your staff helped themselves to desserts before the guests were even served. Then, at the end of the night, we were told to pour our own drinks from bottles tossed in a bucket. I paid for a full-service bar package, not a frat party. The lack of professionalism was staggering. Lisa, one of your staff members, was sweet and kind and trying to hold things together. But not even she could salvage the wreck this night turned into. I had to micromanage every detail of my own event, something I paid you to do. And what's your idea of an apology? A $100 gift card. A token gesture that does nothing to make up for a night ruined, food wasted, and memories tainted. Do you really think I'd wanna go back there after my experience with the horrible food? All I've asked for is a serious conversation with ownership. I have been more than patient. But i write all my reviews because I continue to be ignored, Put yourself in my position: would you be okay with this? I strongly advise others to think twice before booking anything at The Grove Country Club. My experience was not just disappointing -- it was insulting.

All I can say is WOW!!…read more Dale you were INCREDIBLE!!! Everyone is talking about the music and saying it was the best - most fun and most danceable music ever!! You and Amy were so prepared and organized and went above and beyond to know who we are and what we liked before the wedding. That truly came out in the music and the event and we cannot thank you enough. Even during the hora you reassured me that "I got this" I was so scared but you definitely helped me get through it and it turned out AMAZING!!! The lighting- countdown- streamers-logo- and the way you MC and keep the night moving. All of it was just fantastic!!! I would recommend YazzJazz to anyone - they are just amazing.

In planning my daughter's wedding, I approached Yazz Jazz Music and Production to provide musical…read moreentertainment. It was the best decision I could have made! The DJ (Dale - an extreme professional at his craft) not only provided musical contributions, but also served as the evening's MC who kept the whole evening right on schedule! Everyone was too busy dancing and having fun to worry about when it was time to cut the cake, when it was time for the first dances, when it was time to do this or that - but Dale kept things moving! MEANWHILE, never once was the dance floor empty because of Dale's excellent song selections! Additionally, Amy Yassinger was in constant contact with us from the beginning planning stages right up to the service and reception. She was available to us throughout the entire process as well as the day of the wedding. I couldn't be more grateful and appreciative of Amy Yassinger and the services provided by Yazz Jazz Music and Productions! 5 STARS!