I'm a guitarist, so i was a little nervous when i walked in and saw a bunch of grand pianos, but that only takes up the front part of the store. You walk a little further in you see really nice and really expensive gibsons to the left, and really nice and really expensive taylor, martin, gibson acoustic to the right. And a beautiful display of masterbuilt and crazy nice and again expensive fenders. They had a la cabronita jazzmaster. That really impressed me, as to how limited edition that guitar is.
A little further in, is another room, where they keep all the pedals and amps. This is where this place shines, more for the everyday player (because i don't think many of us have between 3-6 grand to drop on a guitar). They have a huge selection of good quality pedals, all labeled really well and in glass shelves. They carry Fulltone, Moog, Keeley, Zvex, and much more.
Then, even further in, they have the amps, and two individual rooms for trying out the guitars, stacked with a bunch of amps. And it is beautiful. They have those strange new fender mix-ups of old amps, The Termolux, and the Twinolux. They have a huge selection of Dr. Z amps too! I was really impressed. I would never have thought that i would find those types of things in Ottawa.
The people working there were a lot more professional than other places, like Steves (I'm not saying that that is a bad thing, it's just nice every once in a while of a change in experience). Where you can't really tell if the people there are working or on break playing guitar or just talking among themselves and ignoring you. The 2 guys working the back section were really nice, and asked me like 3 times if i needed help when i was looking at the merchandise.
Overall, i got an impression of the store being obviously well run, well stocked, and a professionalism lacking of other stores in the area (the workers probably receive their pay on commissions). All in all, i really do think it's a good music store. It does sort of cater to the upper crust of music society, but if you are deciding to save up a lump sum to buy a real piece of history and of good make. This is the place where your going to want to buy it.
So i'll rank it in several different ways.
Stock - 5/5, because of their amount of high quality products
Costumer Service - 4/5, I didn't really talk to the two guys working in the back in the guitar section really to get too great an opinion of it all, but everyone seemed friendly and knowledgeable.
Price - 3/5, For the common musician: Come here to dream. The prices are fair, but the problem is that the instruments they stock are too high quality, to be any less than, say at the least, 2000. Which i guess isn't too bad. Maybe i should rephrase what i said. Not the common musician, but the beginning musician. Their stock is more into the professional realm.
Considering all of this, its a pretty good store, probably the best in Ottawa in selection of instruments and equipment. So I'm giving it a 5/5. read more