The staff is the biggest joke I have ever encountered…read more FIRST They provided me with the wrong appointment time. Told me 2 pm and when I arrived said it wasn't until 2:45. SECOND I sat and waited until my 2:45 time because I didn't want to reschedule, but I didn't get seen until 3:30. What is the point of making an appointment when you don't even get seen for 45 minutes? THIRD the nurse was rude to me and got mad at me for not bringing in my contact lenses when I was never told to bring them in. And LAST the front desk girl is rude as well. Has a bad attitude that needs to leave her personal issues at home. And then I got an email 2 days late saying I missed my appointment?? What the heck are they running over there? I will NOT be coming back to that office and I do not recommend this place to anyone. It's a real shame because Dr. Yeh is actually a good and thorough doctor.

Dr Yeh is definitively intelligent, knowledgeable, methodical and detailed about his visits. He…read moretakes the time w each patient. Very straightforward also. I made a last minute appointment and waited about an hour. I couldn't be too upset though since I was new and they did their best to fit me in. The followup was more-so on time. Could the front desk stand to be more professional and perhaps put away the candy crush app on her phone and be a bit more in tune with the practice? Yes! But, that shouldn't be a reflection on Dr Yeh's services. Good help is hard to find. Just my two cents. I'd recommend his practice based on the service. Also great he was conveniently located and accepted my insurance. The office is also really nice and well kept. Hope that helps with your decision on the practice. I don't think the 1-stars are a proper representation of his practice overall.

Fast and efficient friendly service. Very thorough and confident eye exam. Highly recommend Dr…read moreLerner

I can't recommend this location enough . Everyone was very…read morehelpful and friendly, especially the frames retail staff! I only had to wait a few minutes for the doctor and she was very fun, quick and professional. I knew before I arrived that my insurance would only cover frames purchased at one of their (For Eyes) franchises in Washington DC, but the gentleman was happy to give me detailed recommendations for other branches, & even which staff to speak to. He even placed call for me, answered all my questions, & let me try on frames.

I have changed optometry offices over the last several years because I have not been satisfied with…read moreany of them. That all changed today. A few weeks ago, I called to schedule an appointment. I was told I should complete the patient form online and bring it to my appointment. This morning, on the day of my appointment, I received a text message an hour before my appointment instructing me to wait in my car when I arrived and to call the office. Erika answered my call and said I could come in and to knock when I was at the office. She brought me back to do the initial intake and and the pre-exam tests. I have major anxiety when it comes to the air puff test for glaucoma. She was patient as I had a hard time keeping my eyes open as I always blink like crazy. I asked if it was ok if I lifted my lids to keep them open. That seemed to work. At one point, I actually let out a faint scream because I was startled. Once we were done with the pre-exam she brought me to a room to wait for Dr. Vicky Wong. Dr. Wong was very thorough in explaining what she was doing during the exam, the test results, and with her recommendation since I mentioned that my eyes have been irritated and dry. She suggested that I look away from my monitor during the workday every 30 minutes and to blink. She also gave me a prescription for Xiidra eye drops to use for six months which should help to produce real tears. I was offered a sample and discount card. Note: Allied Pharmacy is conveniently located on the same floor of the building. I had to schedule another appointment to come back to have my pupils dilated to finish the eye exam as I wouldn't be able to see very well for two hours afterwards and I had to go into the office today. When we were done, Kim Barnhouse, the Office Manager, assisted with the payment and scheduling my next appointment. When I got home, I noticed that my state of residency on my receipt and prescription reflected MA and not MD, so I immediately called the office and Kim corrected them both, had the prescription encrypted, and emailed both files to me. If I had any issues with receiving them, she offered to fax or mail them. Sharon Pollack assisted with adjusting a pair of sunglasses I have as the frame had gotten loose. She suggested if I leave them in the car that I shouldn't because they can get warped. She said I could come back any time to have them tightened. I can't say enough good things about the staff in the office. They are an all-star team and the epitome of customer service. I have never experienced this level of service before from ALL the office staff. Everyone is professional, personable, and helpful. I am certainly going to recommend them to anyone who asks. This will be my long-term optometry office from this point forward.

Vicky is great but the other crew from the front desk to sales are cold and unwelcoming. Got the…read moresame vibe as myEye dr where they just want to give you an eye exam and then sell you glasses for a profit. The optional retinal exam is posed not something voluntary and the choice to buy eye glasses are basically forced on you. I made it clear several times I wanted my prescription sent to me and they assured me it would be sent. Sales person had 0 intention of ever getting it sent to me electronically. Beware

7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.

Dr Bair fixed scaring and ptosis on both eyes for me. Minimal downtime; highly precise and work…read more For eyes, go to an eye specialist not a general plastic surgeon. She's the best.

This lady is talented and I heard she was going to retire...don't know if that's a rumor or not…read more At any rate, she's too easily distracted and works too fast. Jumps from one room to another leaving you wondering what the heck's going on. Very ADD type behavior. She put the wrong size punctal plug in my eye which was caught by her tech! Also, when removing small growths from my lids, which is why I went to her in the first place, she decided she didn't need to wait for the numbing agent to work before she started cutting. Again a tech asked her about this and she said, "That's OK, she's tough." Curiously when I started with her, I mentioned I had dry eye and she said, "Oh I work with dry eye. We can try some things" or something of that ilk, expressing her expertise. When the punctal plugs did nothing, she told me she didn't work with dry eye. I decided she was not the doc for me.

Dr Hendrix is very attentive to the patient and spends time explaining one's eye concerns. The…read morestaff is efficient and courteous and sympathetic. Office staff is conscientious and focuses on the patient. My only concern is the wait time. I was told to come two hours early for my appointment of which wait time was almost 40 minutes. I wanted to take a nap; unfortunately, I was unable to locate the lever to stretch out the chair!

be prepared to spend an hour or so after your scheduled appointment time in the waiting room…read more Doesn't seem to matter if it's a morning or afternoon appointment.

Extremely nearsighted since early childhood and therefore legally blind without corrective lenses,…read moreat age 66 thanks to Dr. Howard Weiss I can without corrective lenses of any kind see better than 20/20 at far distances and read up close. Awake during the 15-minute procedure with only numbing eyedrops and no sedation, I experienced no discomfort of any kind. I needed no pre-operative clearance from my primary care provider and no escort to or from the surgery. I also have much more confidence navigating the hazardous outside world in DC and hope for continued independence as I age thanks to Dr. Weiss. Of great importance to me, Dr. Weiss enabled me to enjoy detail and clarity in the natural world better than ever before. His expertise in ophthalmology, cataract/refractive surgery, and glaucoma care is stellar. Equally valued is his warm, kind, patient, and cheerful personality. My only negative in this rating is that I cannot give him ten stars! Dr. Peter Muehrer

Dr. Howard Weiss is an exceptional opthalmologist who specializes in glaucoma and cataracts. He…read moretook all the time I needed to ask questions. He was very kind and caring

Dr. Chu is an outstanding doctor! I've been going to eye doctors for more than 60 years, and Dr…read more Chu is the very best. I chose him because my sister (a nurse) has been going for years, and recommended him highly; and because of his professional expertise. From the moment I met Dr. Chu, I was so impressed. Everything about the entire experience was truly professional and first-class, including Dr. Chu's staff and state-of-the-art equipment. Dr. Chu's expertise and experience speak for themselves - he's brilliant and skilled, yet kind and even humble. He educated me about cataracts, and later performed cataract surgery on each eye. All easy & seamless. Dr. Chu not only restored my vision - it is better than it has ever been! I am overjoyed and grateful every day - I recommend Dr. Chu whole-heartedly~

I have been seeing Dr Chu for many years. At one point I felt he was pushing the laser cataract…read moresurgery even though the knife is just as accurate, but the laser costs over $3000 out of pocket. So I went to another eye doc, who was a crook. Suddenly I was developing a new eye disease every time I went for a check up. Went back to Chu, only to find out I did not have any of those eye diseases. So, back to Chu, who over time has become very short tempered, impatient and rude. He did my cataract surgery, which went fine. But if I have more than one or two questions he becomes very disagreeable. My distance vision since cataracts has NOT been corrected by glasses using his prescriptions. Last he told me there was nothing he could do and walked out of the room. If there is a vision issue, the doctor should want to find the problem and correct it. He did not. So, no more Dr Chu. Whenever I had an appointment I did not look forward to his moodiness. It has gotten worse over the years and many of his staff acknowledge this.