I previously left a 5-star review for this office on google, but unfortunately, my experience since…read morethen has changed my opinion. Almost 8 months after receiving services, I unexpectedly received an invoice for over $200. When I called to ask about the charge, I was told that my insurance did not cover certain portions of the retainers I received because of "age restrictions." What is frustrating is that before agreeing to the retainers, I specifically asked the front desk multiple times whether my insurance would cover them because I did not want to pay a large amount out of pocket. I was assured that everything was good to go and was told exactly what my portion would be. Based on that information, I agreed to move forward. Now, 8 months later, I am being asked to pay an additional amount. I understand that ultimately insurance determines what they will cover, but I wish the office had been upfront about the possibility that these services might not be covered instead of assuring me that they would be. Had I known this beforehand, I may have made a different decision. I was also encouraged by the dentist to get the plastic retainers, which I agreed to because I trusted his recommendation, even though I already had a permanent retainer. Unfortunately, this experience has caused me to lose trust in the office, and I have decided not to return. I would recommend that patients verify coverage directly with their insurance company before agreeing to services rather than relying solely on what they are told by the office. An unexpected bill nearly 8 months later is extremely disappointing.

I was one of Dr. Madison's patients for well over twenty years. Had a crown that popped off and…read morewent to try the new dentist since I had an urgent need. The office was in some sort of remodel and disarray but I pressed on. Dr. Karbasi replaced the crown without an issue but the filling discovered and done at the same time didn't hold. I'd never had a bad filling before. Went around for months without knowing what was going on. Couldn't run a piece of floss though due to the filling issue. I decided to try a new dentist and she couldn't even tell what Dr. K had done and repeated the filling - not replaced - but repeated. Needless to say - I didn't go back to Dr. K. His office and now some Fairfax dentist office keeps calling, "Oh come back." No thank you. The office is high sales on the high margin products. Prices went up as well.

My family has been going to Dr. Hudgins for 20 years. He is a highly competent dentist and I have…read moreno complaints.

I totally agree with the other one star review. The office is old and run down, and the dental…read morechairs and equipment are even worse. They always keep you waiting, the dentist keeps very poor, handwritten records of what he does in your chart, and that is the ONLY record. No one else can read his handwriting, so obtaining your records to pass on to a new dentist is fruitless. I had to have a front tooth implant replaced. The dentist had to BORROW the proper tool to remove the old one, from the oral surgeon who put in the first one, 10 years prior--because he doesn't apparently have any current technical equipment or tools to work with himself. Sooo, when he figured out he couldn't remove it, I of course, had to reschedule when he had the right tool for the job. THEN, the temporary he had put in kept falling out. When the replacement crown finally arrived, it not only didn't fit, but was way off in color, thickness, size, everything. Over the next 1& 1/2 YEARS, I had to come in repeatedly, for approximately 8 or 9 crown install attempts--because every one came back poorly made, poorly sized and way off in color. His office called to let me know another crown had arrived and to schedule another appointment, but when I came, THEY COULD NOT FIND THE TOOTH! So, another waste of time. I never got a satisfactory crown--I finally just got so tired of coming in time and time again to test out another dud, that gave up and went with the 8th or 9th try, and the tooth has bothered me ever since. It in no way matches my other front tooth, is thick and uncomfortable, and never fit properly under the gum. It's awful. This is just one of many issues I had with that place. I would never go back and NEVER would I recommend this practice.

Lana just completed 14 crowns on my front teeth, and they look fantastic. I'm very happy with the…read moreresults. The entire office staff is friendly and well-organized. Appointments are always on time, all work is on schedule or even ahead of schedule - it's the best dental experience I've ever ha

Dr. Soules is a terrific dentist that is always up on the latest techniques. She has high…read morestandards for herself and her staff which is everything I want in a dentist. Her office is always clean, her staff is professional and friendly and they don't overbook so I never have to wait. I was one of her first patients and over the years have not hesitated to refer friends and colleagues because I know she's good!

I have been contacting this facility for 3 weeks to check if my insurance is accepted and to…read moreschedule an appt. All I have received is run around and empty promises of 'we will get back to you in a day'. NO one has called back yet. Clearly, they care neither about patients or their time. While the other reviews are tempting, I am appalled by how they treat prospective patients and will steer clear.

One year ago I went to Dulles Dental because of an infected, broken tooth. It was the last straw as…read moreI has another broken tooth on the other side. I had neglected going to the dentist for years, because of a traumatic, expensive experience, that failed , with my long time dentist. So Dr Zia got me an appointment that night for an emergency root canal. One year later he has gotten my teeth back to where they should be. Two root canals, two crowns, two fillings. Two extractions. One implant. One more implant to go but I can finally eat what I want, after years. I can't thank Dulles Dental, and my sister's recommendation, enough. I'm back to every 6 month checkups. Tim McDonald

My wife and I have been going to Dr. Queen for many years and have been extremely pleased with his…read morestaff and his approach. His staff is very honest but gently about making sure you know that you need to be proactive about your teeth. We have never had an insurance issue at all in the time that we have been there. I enthusiastically recommend Dr. Queen.

By far the best dentist I have ever had…read more I saw Dr Queen as a second consultation after receiving an unusually bad report at my 6 month cleaning with a big dental group in DC. Suspicious that I did not need a root canal or have 6 cavities, I went for the free advertised second opinion. He was easy to talk with, took the time to understand the situation, took a careful look at my teeth and my old x-rays, and only when something looked "borderline" did he do his own x-rays and procedures to ensure he was giving me the best information possible. He did not find the 6 cavities or the need to do a root canal, and I felt like he was genuinely concerned with me as a patient--not fabricating dental issues or being overly aggressive on treatment just to make a profit. An EXCELLENT dentist!!

There's nothing more acutely painful than a toothache, putting aside childbirth, and no one better…read moreat treating one--or many--than Dr. Doppalapudiu Among the GP's, obstetricians, surgeons, and orthopedists I've encountered over the years, he's the most knowledgeable, skilled, and generous, not the trio of traits always found in a Harvard grad. He's surrounded by gifted support staff. Someday Kathleen's going to be doing an implant. As a bonus, when pain strikes (a molar cracked, a jagged tooth sliced into my tongue) , I didn't have to ask 'what would Dr. D. do', I called the office and found out. He was away visiting family but responded right away. When description failed, I sent him yukky pictures. He told me what to do and who to see--the dentist who treats his family. The office is about 10 inconvenient miles away, he's not always been in my dental plan, so I pay for the privilege of going there. It's worth every penny.

Gum health, extraction, cleanings and implant. I can't say enough positives about Dr D and his…read morestaff: They are kind, thoughtful, communicative, open, and most recently available! Every other doctor I have, has a voicemail setup that says at the end:"in case of emergency call 911". Dr. D's office offers a phone number for an emergency and when I had the worst pain I've ever experienced in my mouth on a long holiday weekend, they answered my plea for help and rushed a prescription that Stopped my my trauma in just a few short hours. He is an absolute Saint and there is no one like him in the medical field that I've ever encountered. On top of that his staff such as Kathleen are incredible. If You have gum issues, need an implant, or an extraction, there is absolutely no better place in the Washington DC area than the office of Dr.Doppalapoudi! In these troubled times, it's nice to see some exceptions to the cold mercenary world out there. It gives you that warm fuzzy feeling of hope to know that a truly compassionate Doctor is still i out there!

Our entire family are patients of Dr Tajalli, and we couldn't be in better hands! Competent,…read morecompassionate and truly cares about her patients.

Wonderful friendly service, and very helpful. I love the service and will continue to go when…read moreneeded.

iSmile in Fairfax knew my insurance covers 100% for regular cleaning but still charged me $50 on…read more12/10, saying deductibles. I sent them the screenshot that showed my insurance paid them everything and $0.00 for my part. Until now, 1/22, they still didn't refund me $50, even I asked them several times.

Have been with this practice since it first opened several years ago. Can't say enough about their…read moreprofessionalism, use of the latest technology in the dentistry world, kindness, and great outcomes. The office staff is wonderful, too! Thank you, ISmile!​