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1 year ago

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Club Pilates

Club Pilates

3.1
(16 reviews)
1.1 km

The instructor, Dorothy, was physically aggressive with me and humiliated me in front of the other…read morestudents. I was so upset I didn't sleep all night. I never want to set foot in the place again and they refuse to refund my money. It is also very difficult to book classes unless you have an unlimited membership. When you complain about this they are very rude and say "it is like that everywhere". If you can't book classes without an unlimited membership then that is all they should offer.

I joined 3 months ago and feel stronger thanks to 2 excellent instructors. Now, why do I give it…read moreone star? I have a few physical problems and need modifications. One instructor, Dorothy, has put me down for modifications that other instructors have taught me in private lessons. So I use them. She put me down before the class, so I emailed the owner. NO ANSWER for two weeks. She said they gave sensitivity training. So today, I took one of Dorothy's classes for the first time since then (I had no choice away for the next few days, and there was only one there today), and the same thing happened. Today, she told me I was doing everything wrong in front of everyone. She also rolled her eyes at me a few times. I am in my 50s and have problems, maybe more than most, but I should not have to feel embarrassed. I realize it's a business, and money comes first, but they need to have this sensitivity training and not just say they are. So, if you have any ailments of any kind, be careful which class you go to or go to another pilates place that trains their staff on sensitivity.

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Club Pilates
Club Pilates
Club Pilates

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Laura Solow - healthtrainers - Updated June 2026

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