Anyone here was top notch and everything ran like clockwork. Very impressive set up for my hubby's…read moreshoulder surgery. Their operation runs like a well oiled machine. I highly recommend Dr. Asan he is very meticulous and caring for his patients.

I had a terrible experience during day surgery at this hospital. The anesthesiologist was totally…read moreincompetent and let us know immediately that he was better than me. I should have gotten dressed and walked out immediately, but unfortunately didn't. He did unethical and illegal things. in spite of numerous problems experienced on this day administrators at the hospital will not talk to me even though I have requested this more than once. please, don't go to this hospital.

I went and saw Dr. Schultz today for the first time since she made the switch to Northwestern…read more Here are a few reasons I think Dr. Schultz is fabulous: * I ran into a friend and mutual patient of Dr. Schultz. She had called first thing because of a painful ear ache and Dr. Schultz squeezed her in. Many of the doctors I've seen in the past would just tell you they were booked and send you off to immediate care. * There was some confusion as to whether her old office sent over my records as requested. I've always assumed that doctors cram before seeing a patient, reminding themselves what their health issues are and personal tidbits. Not Dr. Schultz, she's the real deal, she was fuzzy on a few minor things, but remembered the important stuff! * Northwestern has this system called Relay Health, she explained that I can get info electronically, communicate with the office, and schedule appointments through it. She also went through the security features of the site and told me what steps I could skip to make getting set up quicker. All of that combined with how nice and friendly she is makes Dr. Schultz one fabulous doc. And like others have said the people she's referred me to have always been top notch!

It's a solid 4 because Dr Schultz is always nice and personable and answers all of my questions…read more The one minus star is due to (1) super super slow check in at front desk, and (2) they have the most retarded queuing/waiting system. When I went there last week, they checked me and another girl in at the same time, let us into the office at the same time, and our waiting rooms were next to each other. Apparently we both had an 8am appointment with Dr. Schultz, and for some reason she decided to see the other girl first. So it was me, by myself, waiting in the room next door, for about 25min. And I could clearly hear the girl talking with the doctor next door. I mean we all know people can't appear in two places at the same time, so why would you make two appointments at the same time available to patients? It's an inefficient use of my time and it's an inefficient use of the resources at the office.

She has terrible bedside manner. She cuts you off when you speak and dismisses your symptoms and…read moreconcerns. She just sits and takes notes during your visit and doesn't really give you any guidance or resolution. She also tries to push anxiety and depression meds for some reason.

Saw her in 2021 and she treated me like a door post. I was a new patient and she make me feel so…read moreunwelcomed I would never see her again. Funny....she never followed up with me either. BAD DOCTOR.

I had heard a few others rave about Dr. Ignatius so when I was looking to get a check up as it had…read morebeen awhile and I was going through some stressful times she was the first doctor I thought of since I didn't have a local physician. Dr. Ignatius is very nice and will listen to any concerns you may have. The staff working in her office is very nice and helpful as well. There are night time hours on Mondays which is nice for those of us who work. All in all, if you're looking for a physician who is going to listen to you and has your best interest in mind I highly recommend Dr. Ignatius.

Dr. Ignatius is a no nonsense doctor. She will listen, provide tests (if needed), and help make you…read morebetter. But, she expects you to follow orders and if you don't she will let you know. I'm glad I found her.

The staff here has really bad communication skills. The Md here is fine but everything else is a…read morehassle

dr june lee is incompetent. i started ketamine therapy with her and contrary to her informed…read moreconsent of not making diagnosis' she diagnosed me with ptsd and started ketamine treatments. how ever she failed to do a drug interaction check and now i have permanent damage to my brain from respiratory depression she documented in her notes and crossed out twice claiming it was a "typo" and even left me unmonitored for an hour whie sedated while this happened. see attached documentation. i am sharing this personal information as a warning to you about this doctor and what the medical community actually is doing to us. take a look at what one of her employees said about working there as well.

I was at this location from the end of March 2024 until July 08. By July I wasn't where I needed…read moreto be due to the trauma my body experience months before a surgery. But this Facility apparently was done with me. I understand going down to one day a week sessions, but what I couldn't understand was, why the deceit or run around. On July 05 at the end of my session I asked the receptionist if we could schedule my next round of appointments. She informed me my therapist wanted to discuss with me going down to one day (he was unexpectedly off after the Holiday) on Monday so she wanted to wait until I talked to him. So after my session on Monday I went up to her desk again and asked to schedule more appointments; this day she told me she couldn't schedule (apparently from Fri. - Mon. her story changed), anymore appointments as I needed to get approved first. I asked her. Approved from Who ? My therapist had mentioned the potential of Medicare being an issue. I informed I have TWO insurances and Medicare is Not my Primary, (in which they have this info.) they basically have nothing to do with this. So she says, hold on let me go check and she walked into the back, returning to tell me to call in 3-4 days to see if an approval came in. Again I asked approval from Who? (I know my 2 insurances were still covering this) She proceeded to say I had to wait for the Manager and due to the Holiday (4th of July), she is running behind so give her a few days. Really, this is how they operate? Knowing my insurance was still paying (& I even called them both to verify what I already knew), I called to schedule more appointments the next day. This particular women scheduled Two sessions for me and informed she was allowed to only schedule Two. (This was the very next day After the in house receptionist didn't want to be bothered scheduling the two allowed.) Then I was assured someone would call me to make the next set of appointments as soon as I was approved for more. She couldn't tell me either WHO exactly this so called approval was coming from. So I waited and waited, no one called. Plus the 2 I did get scheduled were 2.5 to 3 weeks away. Why does an established patient need to wait almost 3 weeks to get more sessions started? As I never heard back from anyone, I went elsewhere. But on July 22nd I received a phone call from Northwestern asking if I could take an appointment time available That day due to a cancelation. I informed I never had received a call to schedule more sessions and she informs me that they Are Indeed scheduled. I asked How? She then tells me her co-worker scheduled them for me. I asked, without talking to me? She sounded embarrassed and could only say her co worker must have thought she'd discuss it with me when I came in. I'd like to know if I couldn't do any of those days was I going to have to wait another 3 weeks to get in? So apparently it's the management who decides who's worthy of their time, they can push aside existing patients to allow room for New patients, so beware. Actually there is no really concern or care for their patients. I tried to send a letter to upper management but was only able to find a Patient Relations department for the hospital. I explained to her I did not want to discuss this with the local Bloomingdale office as they were the cause. She said she'd pass my name onto the next in charge. I never heard back, I sent a note telling the Patient Relations person that I didn't want to leave a bad review because I didn't want it to reflect poorly on my two therapists. Still I never heard from anyone. Now looking back at that environment I can truly say if you have a major issue this is not the best place to go. It's a large facility set up badly, i wanted to discuss the safety issues but no one wanted to call me and there were the bike that was positioned too close to it. Another time I had to use the Pullies directly after someone stopped using them (only one set !) Same thing with the armbike: None of the equipment is wiped off after use. No disenfective wipes are available in the therapy rooms for the Patient to wipe down. I saw a lot of Elderly people here, covid may not be raging but germs always exist. This facility has no weight bars for use and about daily I was given a Cane to use that surely was never wiped off from me or the last person who used it before me. My therapist attached a weight to the cane in which the velcro on the ends was worn down and it dangled over my face. When is it just going to fall apart onto someone's face? That's not all about the safety issues I spotted there but I'll just say I looked down when I walked I'm obviously highly disappointed in Northwestern but I think now they did me a favor because I'm in a much better place.

Excellent service. Great personnel and the best doctors working here. They are so professional I…read morehave no problems at all. I have my new insurance I did not know that I had Hmo so I need referrals for everything. So I dropped in with out an appointment asked the secretary if she can ask my Dixie to give me a referral to cover my eye visit earlier. No problem all I need to do is wait for a phone call and my doctor will fax it how awesome is that. I love this clinic

Dr Freidl is great! He's been very supportive of helping me find meds when I need them that are…read morebreastfeeding friendly. He did not bat an eye when I was still nursing my 2 year old. I've never had to wait long for an appointment, and the receptionists have always been friendly to me.

Dr. Graziano is hands-down the best doctor I've worked with in my 34 years. I have never once felt…read morerushed talking to him. He takes as much time as I need to explain things to me and I always leave the office feeling educated and empowered to take steps to keep myself healthy. His bedside manner with our kids is superb. As a younger doctor, he seems to be up on the latest studies in medicine. Additionally, I appreciate that he takes the time to try to figure out solutions that will work well with our insurance plan. I enthusiastically recommend him to anyone.

Extremely attentive and courteous - referred to him years ago by Dr Matt Smith (gastroenterologist…read morewith DuPage, now Duly Health) - cleared up my problem and referred me to a specialist (now retired) at Rush, who was fantastic. Been on the hunt for a new one after having appointments with 3 who just do not measure up - will see the next candidate in a few months. Bedside manner is important.

Siavelis told me I needed a hernia operation on my rt side , since then 2 or 3 other doctors…read moredisagree.