HORRIBLE DRY CLEANERS!!! - SLOPPY, LAZY AND UNPROFESSIONAL!!!…read moreI took two dresses in to be cleaned for my wife and when I got them back, they were dirtier than when I brought them in. Also the seams on the bottom of one of the dress were all taken out, all frayed and it looks like they tried to use FABRI-TAC Adhesive to fix it ! Lazy and sloppy! When I refused to pay for their sloppy work, she argued with me and said that the dresses were like that when I brought the dresses in, and would not refund my money. My wife and I will never set foot near this place with any of our clothes ever again! Beware, they will charge you for cleaning and it will come back dirty and ruined!

THE WORST DRY CLEANER IN THE CITY!!!!!!!!!. I brought in a white dress for dry cleaning that I had…read moreworn to a wedding that had a small dirt mark on the back. When I returned to pick up the dress after cleaning the once small mark on the back had been enlarged to a huge yellow mark on the entire low back of the dress and the original small mark was also still visible. I asked that the dress be cleaned again and pointed out the mark on the back. A week later I returned and found that not only was the stain not removed but a second large yellow stain was now visible on the front bodice and a third on the back shoulders, plus there was a pink mark now on the back skirt next to the original mark. The woman working the desk said that she would talk to the cleaner who was not there at the time and told me that she didn't know what he did to clean the stains. When I said that it looked like a chemical stain she said we don't use chemicals, and that she thought it looked like water and suggested I let them wash the dress is water which as she put it "water will make the dress shrink, but the stain will go away". I then told her that I brought the dress to a dry cleaner to make sure it woulden't shrink and that all drycleaners use chemicals to clean the clothing. She than told me that she thinks it's a pop stain and that I must have put the stain there and it was not them. I reminded her that I had brought the dress back to her and she had seen the staining from the first cleaning and the second and she knew that it was not caused by pop. I asked for a refund on the cleaning because I was worried that a third cleaning would just cause more damage. She said she would not refund me anything and that she thought that the staining was my fault and she didn't care if she lost my business. I would never go back to them again, and if you care about your clothing than I suggest that you avoid this place at all costs!!!!!

During a global pandemic I feel that when you are in a enclosed laundry room at this…read moretime...people should be wearing a mask. I was in today & 7 others. Not 1 person wearing a mask I just don't get it. The guy beside me sanitizing the machines however no Mask . I get it's hard for a business to make money today however you need to have the proper protection for yourself plus customers. It should be mandatory for anyone walking In that place to be wearing a mask. Its a very clean beautiful place & sadly I will not return until this pandemic is over. Carelessness of others health is a issue . Do right by your customers and make this mandatory for now

So I am not sure what's happened here, I started coming here and this place was definitely…read moresparkling, the owners took pride i. Their business, they expanded into the old convenience store that was next door, I had my own password to the washroom, I never worried about someone's soap leftover in the soap load are it was always taken care of, they swept and mopped regularly everything was clean and I loved coming for this reason. I think they have passed hands cause all of a sudden you can notice a serious difference, soap load is full of previous soap, floors are dirty, random socks and masks laying around, the garbage looks like it's taken out once a week, my password gone. Needless to say it's disappointing for such a great gem in the community to go down. I hope they can pick back up. I would have given this place a 4.5 before.

I've been doing my laundry here since 2011. I haven't found a better more efficient place. I…read morehaven't had any issues. The place has great attendants, its very clean and I wouldn't nor could I even fathom going somewhere else!

Very unprofessional, I was in there and there was a woman staff using foul language either to or in…read morefront of customers, tall lady with glasses and brown hair, not setting a very good example of the kind of people they want in there business

Super customer service. Doggie bed came out nice and clean. Very reasonably priced. The wait time…read morewas less than I expected.

Amazing service. Pick up, drop off, follow instructions, nice people, well priced. I can't…read morecomplain.

Good work by very pleasant couple. Also do shoe repairs.Always a good and personal experience.read more

Can't speak to their dry cleaning service though I imagine it's as good as the shoe repair…read more I had occasion to use the shoe repair service recently and was very pleased. Service with a smile, quick turnaround and efficient. I definitely recommend this establishment!

These people are rude ,very bad and cant even learn how to their costumers. One time i had gona…read morethere and i noticed that the woman was talking to one of my friends. I asked what happend and my friend told me that another woman told her that the owner said in her lauguage " these black people are idiots here". I was mad and angry. This is why i rate them with this rate

This laundry place is very good. The owners here are friendly and nice, I've been doing my laundry…read morehere for about 5 years. The newly opened one next to Nofrills and Hair Joy had a very rude owner. It was my first time doing laundry there and since it was new i wanted to try it out. I used three machines and I observed that two of the double loader machines had very little water. I was simply stating my observation to the owner but he would not listen. He said on quote "You're not satisfied? Then I'll refund your money. I don't want your business. Take your laundry, leave and don't come back." It was the first time I went to that laundry place. Maybe the guy was tired and it's been a long day for him but that is not the way to treat a new customer. He set up a business, he should learn how to handle customer opinion. I won't be coming back there anymore. So for those choosing to go to that laundry place make sure to watch your laundry to see if it's getting washed properly. I will just continue doing my laundry here at Washworld.

I'm visiting for business from out of town and was told that that it would take ONE WEEK to clean…read moretwo white dress shirts. "It's our policy", she said, then walked away and ignored me. Awful.

amazing service for my wedding dress! ... i wanted the most natural and non-toxic clean for my…read morewedding dress + alteration to size it ... the team at Alex Fine Cleaners (etobicoke location) were * amazing *! ... super helpful, friendly, supportive, and kind, they all did a phenomenal job cleaning my wedding dress and fitting it perfectly! ... the service & price were super ... i highly recommend this business ... i'm so grateful for all their professional help!

Handy alteration services and I've yet to get a shirt back with a button missing or damaged.read more