MOST TERRIBLE CUSTOMER SERVICE I EVER HAD BEFORE On June 23, 2025 me and my husband US veteran…read morewere coming from west coast for business trip to Middleborough, Massachusetts and desided to do some laundry at Highlander Landromat at 8 pm to wash clothes. The worker, white blond woman was very rude, she even did not give couple minutes to take clothes from dryer because it was already 9. I asked her to give only couple minutes more to put my laundry away but she told to leave right away otherwise she gonna call the police on me and my husband retired US militaryveteran if we do not leave immediately, she was saying to us bad words and kicked us out with middle finger. I didn't see yet such kind of rudeness especially to my husband, US military veteran. The customer service in this place is UNACCEPTABLE. I think this employee was eather drunk or under drugs because she didn't care about what she said and to who she said. She was very disrespectful to us and I just wondering if management will take care about their employee's behavior to make sure they treat their customers properly

Beware they are charging 15 dollars every time your card is swiped on the washer and dryer. Went in…read moreto talk to manager and was told he couldn't do anything. Do not go there!!!!!!!!!!

New owner. Very nice now you can pay with card and there is an app to keep track of your laundry.read more

I only use this laundromat when I am in Middleboro. It is extremely clean and the lovely lady that…read morewas managing that day was incredibly polite and helpful. Excellent customer service and great music in the background as well ! As I was sitting waiting for my clothes to dry she was constantly sanitizing the entire place and also the outside of the door and door knobs. There's a reason I will only ever go there! Thank you again, Margie

Pros: Clean, spacious and attendant was polite…read more Cons: The washers and dryers! Been going to the laundomat for years. Decided to try somewhere new. I follow the same routine all the time. The washer didn't appear to fill up with much water or dispense much, if any, detergent. I wash in cold and dry on low, always. After drying for 72 minutes the clothes were almost as wet as when they were put in. I raised the temp and left it in for 40 more minutes. Clothes were dry. When folding them I noticed spots all over our shirts and pants! I now have to pretreat, wash and dry all the laundry again at a different location. The lady next to me had spots on her clothes too! They smelt musty after being dried. I hope I can get the spots out and salvage my laundry.

Friendly people Good atmosphere…read more Free WiFi Close to grocery store, liquor store, CVS, and restaurants. They offer dry cleaning drop off and pick up Very clean Always an attendant on duty Well maintained Can pay cash or credit New owner More than ample washers dryers and folding tables Positive experience Plenty of parking Reasonable prices Offers wash dry and fold service Highly recommended

I am visiting from out of town and lucked out finding this place!! Super clean, and all the…read moreequipment looks brand new. Their machines take cards, and they sell detergent with cash or card!! The young lady working was a true delight and delivered exceptional customer service. I will definitely be back and you should come here to wash, dry, and fold!!

From the owner: Enjoy a friendly, small business setting with all the professionalism you could ask for. We hire a…read moreresponsible staff who looks forward to each time you visit. Also, we are extremely efficient in the amount of time it takes us to complete your order because we know you have other places to be… we offer our drop off wash dry fold service. Furthermore, we offer delivery for those who can’t drive to us or perhaps are simply too busy with a full schedule. What more could anyone ask for?

So it's my first time coming here and I like everything about the place except for the fact that…read morethey don't have any employees in here and if they do I haven't seen one. No one here to reinforce store policies and the policy put in place but the state. People don't take COVID seriously and for this place to operate correctly and safely they need to have employees on site. This Karen without her mask just don't care for anyone's safety, so I decided to expose her

I am a long time customer of this location for drop off and pick up services. I dropped off on…read moreFriday and they texted me Saturday afternoon that is was ready for pick up. Darlene did a fabulous job with our laundry! Its a wonderful service they provide that is available so close to my home and is reasonably priced. My only complaint would be that they stop going up on pricing so frequently or I may have to consider different laundry options.

Mary keeps the Tremont St. laundromat spotlessly clean. It's a lot smaller than the Broadway…read morelocation, but so much cleaner. Thanks, Mary!

I come here a LOT! Because my mom owns a cleaning business, I help her wash, fold, and do all of…read moreit. The workers are extremely friendly, and we are chill with the owner. We love this place! The washers and dryers work perfectly. We don't even like going to other laundry mats anymore; this is like our home with the friendly workers! I do recommend! I will totally be coming back!

Out of town guest.....went to 2 other laundry spots but didnt feel comfortable staying at those…read morelocations. Found Ye Olde Pilgrm Washing Well and was very happy. Resonably priced machines, clean facility, parked right out front and beautiful part of town to explore. The employee working was super open and kind. 9/17/2025

I can't believe how smooth the process of doing laundry was here. Especially right now with Covid,…read moreit's always such a pain in the ass touching quarters, touching machines... But you put your laundry card in absolutely everything including the place you purchase the soap from, no change... Everything is super easy, super clean, and at least when I was there everyone waited in their cars which was super super refreshing. There was only like one person in there each time I went in.

Provides excellence service and very friendly. The place is always clean and price is on target…read morewith other locations. Great location! Highly recommend doing business with them. I use them personally and for the organization I work with.

i dont have a car. the price for lemon pick up/drop off service is cheaper than if i hire a taxi to…read morego down to lemon myself (or any other establishment). the price isnt too much if you take into account they have reliable honest service.

Clean and big machines so can do lots of laundry. Drying is cheap and have big machines. Me and my…read morehusband love coming here. The staff is always nice and helpful.

absolutely horrible. I asked for one simple thing Do not…read moreball my socks. Got 3 bags after with balled socks. And now I have 7 different socks with no mate. I certainly brought it in with pairs. Not worth time or money. Never going back here.