When I told him I wanted the $199 special, he kept upselling me on all of his services that were supposed to come in the $199 special. It just felt like a bait and switch tactic to get people through the door before you try to steal all of their money. After he tried upselling me, I was obviously upset but needed it down so I went through with the detail. Service was very poor after the detail. Now my car is stuck with a stupid looking high gloss oil that just won't come off no matter what I do. Not the kind of quality I was hoping to get when spending $500. Brad was extremely rude and unprofessional when talking to me. Hope the BBB investigates this place for unfair business practices. read more