I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

Dr. Nathaniel Bullock is an AMAZING dentist. He's extremely knowledgeable and has the BEST…read moredemeanor. He's thorough and the consummate professional. I have followed him wherever he practices, even though I live a significant distance away. He's well worth the trip. Dr. Bullock receives FIVE STARS!!! You'll absorb love him!!! I have been coming here for years and all of the staff with whom I've come in contact, have been pleasant and helpful EXCEPT for BARBARA SHORTER BULLOCK...no relation. Not only is her tone demeaning, she had the gall to talk about my personal informational at the front desk, where other patients could hear. She's also thought it wise to argue with me. Barbara is a dark stain on this establishment and should be dealt with accordingly. Barbara is the ONLY reason for my rating being shy of five stars.

First I will say - I LOVE Dr. Alexander and it brings me much sadness to leave his practice after…read morebeing a patient there since 2005 (the only dentist I've had since I was a freshmen in college). However, Penny - his front desk receptionist - is the rudest and most unprofessional person I've ever dealt with at a medical office. After being told I would have to wait 6 months to reschedule a routine cleaning, I said I wanted to speak with Dr. Alexander. She said I could speak with him at lunch. She then told me he was too busy to be able to speak with me and not to come there to speak to him (and sent a rolling eyes emoji). She refuses to answer my phone calls and will only send me text responses (and seems very comfortable talking to me - a patient far before she worked there - in such an unprofessional manner). She specifically said I'm 1 of thousands of patients implying I don't matter. So I guess now I have to find a dentist where I matter no matter how many patients there are.

I'd scared of dentists my whole life until I met Dr. Alexander. I must say, if you are looking for…read morea peaceful dentist visit, this is the place. I had cavities and I never felt scared or judged -- Dr. Alexander made it as pleasant an experience as drilling teeth can be. The staff including receptionists are also very sweet. When getting worked on there are [optional, of course] movie goggles and the movie selection is great! Nothing distracts you from the pain of drilling like watching a movie. Not only that, but you are physically blocked from watching a Novocaine needle being stabbed into your mouth. If you have a phobia of needles, these goggles are pretty neat. Dr. Alexander also practices with a conservatism that not many dentists use nowadays. For example, I was having TERRIBLE tooth pain and thought I may need a root canal (advil around the clock... I could sense my liver being poisoned). Although over half the signs pointed to a classic root canal case, the other half were ambiguous or certain signs were missing. Thus, after 3 visits, two different types of x-rays and various tooth tests, he decided not to do a root canal which I am thankful for because it turns out it was a sinus infection causing the pain. I'm very happy I avoided an unnecessary and painful procedure through a little detective work and caution. Dr. Alexander is also very good when it comes to explanations. He takes the time to explain what's going on in your mouth to you in a way you can understand. If you ask a question about your mouth, you will get an answer that makes sense and evidence to back it up. The equipment is very up-to-date so you get clear pictures of what's going on on the inside to support your questions. Overall, I am very happy with Dr. Alexander and would recommend him.

this dentist is the best!! soo happy it exist near my school. great staff too they are soo nice and…read morecaring.

THE WORST! It's been a year now since he started doing a post from a root canal for my daughter and…read moreit's still not done. He took my payment and keeps rescheduling. Earlier this year, I was able to get an appointment to finish the job. When we arrived, he said that he couldn't see my daughter because he doesn't have a "front desk person", but that didn't stop him from billing the insurance again for a "re-evaluation". Yesterday, 9/16/2026, I called to make an appointment for another tooth (because he is her assigned dentist) and he told me that he was closed permanently. Then, when I asked him about the post/crown that I paid for, he told me he didn't care and would refer me to someone for services for which I would have to pay. He was very rude and unapologetic until I started to record the call. He acted like he was doing me a favor by taking my call. I'm not surprised that he's closing. He just did potential patients and other dentists a favor.

Very poor customer service. When you call no answer. And than they say they will put in a thing for…read moreinsurance and see if it will cover and like 2 weeks later still no call from them. They call to remind me of my cleaning and I ask them and they said they still have to put it in. Also it was denied. Than they want charge 2,500 for a tooth that has been missing since I was a teenager. Now I'm here waiting for my cleaning and been waiting for awhile now. Poor poor poor this my last time coming here . After one and half hour waiting Went to the back and the doctor did the cleaning. He cut the bottom of my tongue and now I have pain also my teeth are so swollen and hurting I never had an experience like this before. Never going back

I have a great experience every time I visit Robertson Dental. The staff always greets me with a…read moresmile and answers any questions I have. Dr. Gover is attentive and caring, as well as gentle. His instructions regarding follow up care are clear and thorough. I recently had bridge work done, and it is comfortable as well as attractive. I have received compliments on how beautiful my teeth are! Thank you!

Everything went well for my first consultation! I am super excited to be going to the McCarl Dental…read moreGroup for my dental needs. I was sad to have lost my dentist of approximately 18 years after she retired. Since then, I have had 2 other dentists and I have to say there was much to be desired. I didn't feel like I was a valued patient and I was driving 15 miles to get to them. Thus my quest to find a new dentist. A friend recommended her dentist and I am very happy to have found the McCarl Dental Group. Everyone I met at this office has been super friendly and helpful. I'm happy to have Dr Lee as my dentist and the dental hygienists, Nancy and Meagan are both very thorough and knowledgeable. The bonus is they are located very close to where I live so I no longer have to drive 15 miles. I highly recommend them.

Have visited this practice over many years. Became patient of Dr Duarte. He is very pleasant and…read moreprofessional; however some of his staff are unpleasant and unnecessarily difficult. Business coordinator, Fran, is classic example. Had 2 negative interactions with her and I questioned the role that race played in it. Provided my feedback and experience to Duarte. He told me it was a serious allegation and I should find another dentist. Apparently, he expected me to back down or apologize for being victimized. I believe in supporting your staff but racism is real and refusing to accept its existence is very naive and complicity. Hope that my feedback will put more scrutiny on this employee who is probably acting inappropriately with others.

This review is not personal, it is 100% business and should be taken as such. The lady at the front…read moredesk was awesome, no complaints. However, Dr. Bustillo was nice but her dental practices were HORRIBLE. When I sat down in the chair, I noticed the office was not clean. She doubled booked and had another gentlemen that came to correct a dental mishap. The only service I was having that day was a basic cleaning. I LIE to you NOT! She cleaned her dental instruments on my dental bib. It was very unprofessional and disgusting. In all of my years have I NEVER witnessed a dentist go that far. It doesn't stop there, she took XRays and told me I had a couple of CAVITIES. I instantly became concerned because prior months back my old dentist said there were NO cavities. When I left the office I vowed to NEVER return. I went to another dentist that examined my teeth and took additional XRAYS, she said I did NOT have any cavities and she urged me to have another cleaning before the normal 6 months ended. Sad to say, I was not surprised, I'm glad I did not allow Dr. Bustillo to drill into HEALTHY teeth. It makes me question, her motives, did she lie about me having cavities OR is she just not knowledgeable of her craft. This is not to tear anyone's practices down, I want to WARN anyone that is thinking about setting an appointment with this doctor. Please be careful going to just anybody, take your time, read reviews. If you still go to her regardless of this warning, I feel sorry for you. Be safe and select your dentist carefully and if you go to her please question EVERYTING.

Summary: Appointment process was very disappointing. I didn't make it into the office. Declined me…read morefor being late but took in the next person who was 30 mins late. I arrived 10 minutes late which is terrible, I know, but, in all fairness I was trying to get into the wrong door for a good 5 minutes and going up the stairs looking for a door that would open. I approached the building and was met by a sign that said "Greenbelt Smiles LLC B" Suite B! It wasn't until I called they told me it's A. Uh then why are there 2 signs? To make a confusing story short I spent my time in front of the wrong door (see pic.) I called and my appointment was cancelled because I was 10 minutes late. "Our next appointment should be here any minute." Wrong! Your next appointment showed up 30 minutes late and you guys took her in! How do I know? I sat in front of your building in my car to Yelp you guys.

The service at this place is excellent, especially over the phone. I called to see what time they…read morewere closed and if I could just walk in. The lady on the phone told me all the information I needed including the price. Since it's in one of those suites, there is not much seating, but they keep the place clean.

I've been here twice for lash lift + tint and brow threading and tint. Always leaving feeling so…read moreglam! They do a great job at all services, are quick, and friendly. I've been to 2 different people here and they always shape my brows perfectly. Pricing is good and you can walk in and be seen quickly. 10/10 recommend.