*all three stars are based on the nail tech and her making the best of an obviously tough…read moresituation* The quality of this place has really gone downhill. I booked a pedicure service, and the three foot spa/sink areas were all out of service. My foot soak was in a shallow plastic dish of cold water. The top of my feet were exfoliated, presumably because it was all that could be easily rinsed. I am not sure what the issue was, but there was not hot or running water. They should not be offering this service as listed. It is a misrepresentation. I was charged $58 for the service, so with tip, I paid nearly $90 for a spa pedicure service that I could have done at home, but with hot water. I felt terrible for the young nail tech because she was truly fabulous and clearly making the best of what her employer had available; but she's never going to be able to build a book of business without functioning spa equipment. The actual polish service was pristine and will probably last a few months or more. I would absolutely book a service with the tech again, if she moved to another spa. However, even if the owner decided to bring her business out of disrepair, I'm not sure I'd return because of the bait and switch, and willingness to destroy that young woman's early professional development.

Where do I begin! Karen is an amazing massage therapist! I have been going to the Chocolate Spa for…read morea few years! I almost hate to give her a public review because she runs one of the best kept secrets in the city!! She does hot stone massages every time. She uses essential oils. This is an amazing experience for those just trying a massage out for the first time or those that are experts :) I can't wait to start getting back on track with my massages!

Thank you for being a "return location" for some of my online shopping! I received a great coupon…read morewith my digital receipt from my returns, it allows me to go shopping and get great deals! Staff seem very friendly and eager to help. The store is big, well lit and I was able to bring my small Velcro dog in with me. They were very respectful of the puppy, and that makes me extremely happy! We are doing our best to expose the dog to as many new experiences as we can. Thank you again!

Unlike the Independence location, this location is so friendly! The employees were so willing to…read morehelp and I much appreciated it.

I wanted to purchase a gift card for service. Danielle became very hostile when I told her I bought…read moreone last year and used it same day. She said it's always been their policy but when I asked to see the policy she couldn't show me. I asked for the original sign to be valid or for it to be taken down and changed correctly. She was still very very rude!! I've come here for 20 years and left today shaking and very upset. Hopefully they learn to have proper signage up because otherwise it should be accepted.

Today was my first time going to Salon Bellezzio, I went in for a highlight. I've tried Multiple…read moreother places and my hair always turns out yellow. Sydney killed my highlights and it looks great ! I have already scheduled my next appointment. The vibe in the salon is chill and very laid back. I'm highly satisfied

The service was amazing. Very friendly. Best massage I've ever had. The environment was very pretty…read moreand relaxing

Great service and amazing skills, very professional and honoring, The masseuse are very skilled…read moreand know what they are doing. They serve customers well. Highly recommended.

Dr Montoya was great, very thorough and efficient. They were able to get me in pretty fast for an…read moreurgent spot check. I also did not wait long once I arrived.

Billing procedure/practices are horrendous. I saw my provider and received statements in the mail…read more I logged into the portal and thought I paid the statement but apparently the transaction didn't go through or an error occurred. Instead of CALLING ME to attempt to collect payment they instead opted to send the bill to a debt collector without ever even attempting another method of contact and I had to call the 1-800 number to see what's going on and paid the bill. It shouldn't be this complicated to just CALL A PERSON TO LET THEM KNOW THEY HAVE A PAYMENT DUE

I found the right person to do my hair. She's great! can't remember her first name, last name…read moreHernandez. Always ask for her

The nail Techs do a wonderful job- mani and pedi. Ask for Elaine or if she is not available ask…read morefor Cynthia.

I became interested in wigs due to my journey thru chemo. What a blessing for me to have found…read moreMerle Norman and Briana in Blue Springs! No matter your purpose for a wig -- medical/chemo, heredity, just for fun/special occasion -- Briana has a wig for you. I was a total beginner when I found this store, but I've learned so much since then with Briana's teaching. Her talent & certifications also include cosmetics and skin care. Working with Briana and her associates means you will have support after your purchase. When appropriate, you may be given a sample of fabulous and wide range of products to help with your skin care decision. You will love the pampering and attention. You may make a new friend if that is of interest to you. The encouragement and compassion shown are amazing!

I have lost quite a bit of my hair due to Covid and had come to the point that I'd decided I need…read moreto look into a wig or hairpiece. I found this Merle Norman store in Blue Springs. I was very nervous and since I had never worn a wig before, I had no idea about the process. I was promptly greeted when I entered the store and the ladies there were so friendly and understanding. They really listened to my concerns and what style I was interested in. They spent time with me in helping me pick something out. I decided on the one I wanted and they had to order the color. I paid for the wig and they said they would call when it came in. Less than a week later they called and told me it was in. The particular style I chose has bangs and Rita told me to take the wig and wear it for about a week, then come back and she would trim the bangs for me. She likes for a client to wear the wig for a wig to determine where you are going to wear the wig and therefore when the bangs are cut it won't end up being too short. She was very helpful on how to care for the wig. She really put me at ease and it was an enjoyable experience. I would highly recommend this store.