Dr Montoya was great, very thorough and efficient. They were able to get me in pretty fast for an urgent spot check. I also did not wait long once I arrived. read more

Billing procedure/practices are horrendous. I saw my provider and received statements in the mail. I logged into the portal and thought I paid the statement but apparently the transaction didn't go through or an error occurred. Instead of CALLING ME to attempt to collect payment they instead opted to send the bill to a debt collector without ever even attempting another method of contact and I had to call the 1-800 number to see what's going on and paid the bill. It shouldn't be this complicated to just CALL A PERSON TO LET THEM KNOW THEY HAVE A PAYMENT DUE read more

Stay Away!! My first visit was to have a wart removed on my leg. The removal was unsuccessful. They ask if I would come back in to try again. Second time unsuccessful. I was billed for both visits. Plus, I am still being billed for $40. I have email 3 times, and spoke the office manager 3 times, with no reponse. read more

The worst experience. My son was diagnosed with psoriasis. He saw nurse prac Kelsey mason. She prescribed a bunch of meds, but when there was a conflict getting preapproval for one of the meds, I repeatedly contacted the office directly, no one ever got back to me. Then they repeatedly charged my card on file for the same visit! I will dispute this. I will never use this company again. The worst experience ever and my son still doesn't have the correct medication, no one ever checked back with him, despite my repeated calls and e-mails. A total joke. read more

Very rude! My husband and I both had appointments together. My husband was called back and I went to the front desk to let them know I was supposed to be with him. They would not let me go back. They kept saying he was a new patient, which he wasn't, I was the new patient, and they would tell the doctor whatever I would like him to know. Then I was put in a separate room. The doctor spent all of 5 minutes doing a whole body mole check and I was told I didn't need to come back, not even yearly, unless something came up. I will never go back. I can't believe how rude and uppity the front desk women and the nurses were. Don't waste your time, find a doctor who will actually take the time to check you. read more

I NEVER do reviews, but I really felt the need to write a review about this place... I've been going here for almost two years now and my experience here keeps getting worse. I was supposed to have an appointment at 2:30pm but didn't get in until 40 minutes later. It would be different if this was the first time, but it wasn't. It's so hard to reach any doctor because they never pick up the phone. I leave voicemails and sometimes it takes 3 days for them to ever reach back out. The nurse has messed up twice with my information for Accutane which has caused me to spend 10x more money because I had to pay for each appointment. I see Kelsey Mason and she is wonderful, but the nurses and everyone that is behind the scenes are just awful. I would recommend going somewhere else. It's not worth your time or money. read more

It's incredibly frustrating to read on the website that I would be allowed in with my fiancé as his support person for his appointment just to be denied entry once we made it to the clinic. He has anxiety and he had specifically chosen this practice because I could go in with him. Also, the paperwork they had him sign before he could be seen made him consent to photography by the medical professionals. What? There wasn't even a place to opt out on the paperwork. Otherwise, it was fine. Just don't trust what they say on their website. read more

Excellent care. Very diligent and professional. Would highly recommend this practice.

I am so happy that we couldn't get an appointment scheduled for over 3 weeks and we were forced to try a different dermatology office in LS. The one star is for Dr. Green who was very helpful to my son. The office staff I've encountered haven't been overly friendly, but Dr. Green's phone nurse is very rude and had been the three times I've spoken with her. I passed my experience along to Dr. Green but it didn't help how I was treated/spoken to by the same nurse in later conversations. read more

I have been nothing but satisfied with DSCC of Lee's Summit. I walked in after my previous dermatologist's office managed to "fit me in" (to discuss a skin issue they had been treating for over a year) in 7 (seven) months. With a quick look at my skin, the receptionist scheduled for two days later. Although I has asked my PCP and dermatologist for a biopsy, both had said they were certain of the diagnosis and did not need a biopsy. Judy Ky, P.A., took one look and said we needed a biopsy to know how to proceed. Two days later, she called with results and an appointment to begin treatment. I am very pleased with the progress, the billing and the treatment! I have recently begun using the Skincare Center services and couldn't be happier with the care and results. read more

I had a basal cell removed from my (bald) head and now have a divot and a scar. The billing process is odd and new charges appeared for months after. read more

When I was told that I needed MOHS surgery to remove a small carcinoma, from my shin, I was a little worried about the cosmetic outcome but Dr. Sebastian did a wonderful job! He removed all cancerous tissue, on the 1st cut, and did a masterful job of stitching me up to leave minimal scaring! The staff was friendly and prompt and the procedure was relatively pain free. Thumbs up! read more

Disaster!! My wife had two biopsies - one on each leg. They were still sore and we awaited the results of the tests for two weeks. They called us and said that they had LOST THE SPECIMENS. Unbelievable! Needless to say, they immediately scheduled a time to have ANOTHER biopsy. We will never go there again. read more

Dr. Sabin prescribed a chemo-cream for my face, neck, hands, chest and forearms, and then gave me a paper that had tiny squares of "examples of what to expect" printed on it by a printer that was obviously in need of new ink. When I asked about what I should expect, I was told by her nurse to "just google it." Followed by Dr. Sabin telling me there was a ton of information about it on the internet. Five days later, I looked like a horrible burn victim and felt horrible. I called because the internet said that some people, in this case me, had acute reactions to the chemo cream. No one returned my calls until I was 13 days into the treatment. Then, Sam, her nurse, told me I could discontinue the treatment on my lips if I wanted to because my lips were blistered and oozing. I spent 20 days in pain and looking like a monster, but Dr. Sabin refused to sign my insurance claim for short-term disability (10 days) because I "had no restrictions," though she never once saw or asked to see how my skin was reacting, nor did the office return my calls. To make a long story short, I went to a different dermatologist after everything healed, showed her the pictures of my "no restrictions" face, chest and hands, and that doctor was shocked, saying it was the most "acute reaction" she had ever seen to chemo cream in all her years of practice. She asked if I contacted Dr. Sabin's office while going through the treatment, and I told her I did, but no one called me back. Needless to say, my new doctor was shocked. She explained that most dermatologists treat one area of the face at a time because it can be extremely painful and temporarily disfiguring. Mine was an acute reaction, not that Dr. Sabin cared. Never again. There was no compassion, no checking up, no professionalism. She never even asked how the treatment went, and I haven't heard from the office since. It was one of the worst and most painful experiences of my life. read more

Even before Covid, make sure you are able to stay at least 45minutes to an hour after appointment time. CONSTANTLY running behind. Never on time. Ridiculous. read more

Well this was my first visit today. I was referred by Primary for a couple of areas on head that she was suspicious of that I had for several months. When I first walked in it had a nice feel but seemed a bit busy for my liking. I told them I printed my paperwork because the portal would not work, I received no response. Then she asked my name and said she would need my ID, Insurance Card and Credit Card to keep on file for future charges. She handed me a paper to sign to authorize charges going forward. She said they are required to do that until I am 65 Years of age????. Barely looked up did not smile, ask how my day was etc. Go to the room I apologize to the nurse that tried to do online but the portal she it was fine because she would have to retype anyway. Then asked me if I wanted a full body check or just from waist up. I said it was my head in question she do you want a full body exam or 1/2 up to you. My response no idea what I needed, lesion was on head she OK waist up. Dr Came in very nice looked over everything waist up said growth most likely solar keratitis and what was my preferred treatment????? I chose freezing because I had no idea. He started freezing several areas on my face immediately not just the area I came in for. Now I have a golfball size welt on face and a wedding on Friday, great! Said if does not go away will need a biopsy really why not just do it now I have had it for months. Said I needed Blue light therapy also. So in short money appears to be main goal. Staff is not polite AT ALL!!!!! So if you love car dealerships and cattle yards this is your place not personable at all. The nicest person was the gal when I left she said have a great day! This is not the kind of practice I like they must know the visit is stressful as it is without being treated like cattle but they do not. I was supposed to make a 6 month follow up and just left and will not go back, they are not the only gig in town who does this. Now just have to make sure they destroy my CC information. In short find a different place someplace with compassion with the bonus of a smile!!! read more

They should tell you at the time of scheduling your appointment that if you do not have a credit card or willing to put an open check in your file they will not see you. I was told that the doctor would not see me with because I do not have a credit card and I'm not handing over a open check. The girls at the desk laughed like it was a joke not everyone wants or needs a credit card. I have dual insurance I have no out of pocket. Complete waste of time and a forty five minute drive! read more

I went in to my visit as a new patient. I am 18 years old, and I was discriminated against because of my age. The women at the front desk kept asking for my parental guardian. And refused to let me see the doctor without one. She was blatantly rude, and I will not be returning. read more

I met with Dr. Mattingly and she is AMAZING. I highly recommend her if you want a doctor that makes you feel comfortable, listens to all of your needs and is very knowledgeable. I did not have that luck with all of the dermatologists there but Dr. Mattingly is a 10/10! read more

I have taken my daughter to this office 4 times over the last 2 years. I find the office staff aloof on their best day. They are never happy to see you. Appointments are overbooked. Usual delay has been 50 mins. Requires credit card number on file and permission to charge at will, which I can understand. However, the aggressive language in the contract left me feeling accused of dodging payment before one was due! We liked the doctor we saw. She made it worth putting up with the front office and miserably long waits. However she has moved on, so no reason to put up with the negative vibe here. We are moving on. read more

I was referred to this office by a co-worker whose daughter experienced teenage acne that wasn't resolved with over the counter products. From the beginning--the vibe is let me get your money, provide the least amount of service possible--we're now a corporate conglomerate and no longer a hometown group. My daughter ended up waiting almost 5 extra days because they didn't call in the prescription after we left--blaming a misspell of our name. When I called back after a few weeks saying the treatment wasn't working AT ALL, I was brushed off. Totally disappointed in the people and the business operations. While acne may not seem important, to a budding teenager it can demolish self esteem. read more

I went to the Dermatology & Skin Cancer Center in Overland Park to Dr. Angel and she and staff were wonderful. She recommended that I do a Detox Facial with extractions. Lees Summit is closer to me so I made the appointment there. Mistake. The office personnel is rude and the aesthetician, Lindsey, had a horrible disposition, acted like it was a major inconvenience to answer any questions and did a terrible job with the extractions. After the facial, she didn't explain what I needed to do, didn't say thank you and didn't even stick around to check me out when I paid. SO RUDE. When I got home and looked in the mirror, most of the milia that were suppose to be extracted were still there but I had light scabs over the areas where she poked around on them. Very frustrating, since that is what I paid for. I called the office about it but they did not care at all, was rude on the phone and didn't offer any solutions. Do not go to the Lees Summit location. Overland Park is where I will go from now on even though it is much further. read more

The nurse was very rude. I felt so uncomfortable in the room with her because i have never been treated that bad from medical staff before. The vibes in that office was very unpleasant. You will also end up spending a TON of money before it's all said and done. I will be looking for a different dermatologist office. read more

I shouldn't even give them 1 star!! I just came out of my appointment and I'm sitting in the parking lot writing this!! The lady at the front desk was So rude and the nurse was even worse!!! I felt extremely uncomfortable when answering questions, she was so rude like I wasn't good enough to be there because of my insurance!! I verified Twice with my insurance company that I was going to be covered so I went ahead and made the appointment. Even the dr was short with me! I will Never come back to this place and I will be sure to let everyone know my experience here today!! Horrible business!!!!! read more

If you're African American please dont go to this facility the nurses and doctors will treat you poorly. You also wont get a good diagnosis from your doctor. GOOD LUCK. read more

Let me start by saying that I will not be going back to this place any time soon! Had surgery one day within 1hour I was back in the surgery center to get the bleeding under control. 3 weeks later I go back to complete the surgery, and was asked for a credit card, debit card or voided check just for "their records" I was not asked for this information the first time, this is ludicrous. My primary & secondary insurance should be all that is needed. I have never been to a doctor where if you have insurance they need anything else. I guess it truly is about the BENJAMINS!!! PEOPLE BEWARE Francis read more

I had a lipoma removed without any screw-ups. However, I have skin issue and received two different diagnoses from the same physician, both time the "treatment" involved expensive ($150+ copay) and difficult to obtain prescriptions. With a glance at my skin I was diagnosed with a fungus the first time and with mites the second time. Getting an appointment is difficult; you are directed to leave a voice mail message and then are not called back. They must have more patients than the can handle. read more

I wish I would have read the reviews on here before starting to go to this practice. I can't agree enough! This place is more focused on MONEY than patient care. I had a growth on my nose and the NP was being patient to figure out what it was so it took several trips to the office to get the right routine lined up. She finally decided to freeze the growth on my last visit and she told me that there would be no charge for this visit which was very helpful becuase the fees were adding up! I think she felt bad because she could have froze it off during the last appt. While I was walking out I asked the MA if she was going to ask the front desk to pull my co-pay of if I should. She said she would. A couple of weeks passed and I had a $30 charge on my card (my co pay is $35). I called billing and said to check my records because the NP said there would be no charge for the visit. The lady was very rude to me and told me that the NP doesn't have the authority to make those kinds of claims and that the charge will not be refunded. I was livid, but what else can I do? Now, weeks after that whole fiasco. I just got a bill for $5 since they ran my card for $30 instead of $35. UNBELIVEABLE. I will pay it and move on. BUT, I have a VERY loud mouth and I won't EVER shut up about the awful treatment I have recieved from the billing department at Dermatolgy and Skin Cancer Center. AWFUL AWFUL AWFUL. STAY AWAY. There are TONS of Dermatolgy offices in the KC Metro area. Do yourself a favor and go somewhere else. read more

First of all, my rating is for the billing ONLY. I have had several MOHS surgeries at this facility, the first several being with Dr. Goldstein, who is AMAZING. He is simply THE BEST. Awesome personality to go along with his skills. My last 2 procedures were done by Dr Fieleke, the first under the supervision of Dr. Goldstein, and most recently just Dr Fieleke. Though I do miss Dr Goldstein, Dr Fieleke is top notch as well - after all, he was trained by the best! :-). Super caring and friendly staff as well. My issue is the billing and what I was told in the beginning compared to what I ended up with. I was told - up front - that my total OOP cost would be somewhere around $800 - I ended up owing MORE THAN TRIPLE that. I was NOT prepared for such a large bill. I understand that I had a high deductible insurance, but none-the-less, wasn't expecting that! I was told in the beginning the bill had to be paid in full in 4 months. I took out a care credit loan for $700 so thought, "yeah, hopefully I can pay off another $200 in 4 months" I knew it would be tough, but thought I could do it. When I received an additional bill for over $1,800 I nearly lost my mind! I paid what I could but there was NO WAY I could pay off that amount in 4 months. SERIOUSLY??? I contacted them on 8/14 asking for a return call. No one ever called me back. After I received my last statement stating I could be sent to collection because my bill wasn't paid off "in the 4 month agreed upon time frame" I called again today and finally was able to speak to someone. Now I am being told that $800 was the surgeon cost, which did not include the cost of using the facility, that was extra, and extra $1,700 to be exact - just to "use" the facility. Seriously??? Needless to say, I am very disappointed. read more

I would absolutely recommend this office. I saw Dr. Greene. She is very gentle. The girls at the front desk let me take as many free samples without any judgmental eyes. The only thing that bummed me out was the hold music, when I called in to make an appointment for my son. But we were able to get an appointment on short notice, so overall my experience was pleasant. Ill be sure to send my work buddies your way. read more

I am writing my review for the office in Liberty/Shoal Creek. I have no complaints with Dr. Olhausen. She was very nice and informative. My complaint is with the procedure to fill out new patient paperwork. I went to their website a few days before my appointment. Their website gave me the option to either print the forms and complete or fill out the forms online. I filled out the information online thinking that when I arrived for my appointment they would have already printed everything. The receptionist gave me a clipboard with what I thought was one form and when I returned it to her she said I needed to fill out all the other forms. I told her I had already filled out information on their website. She kept asking me "what powered it" and I said I didn't know but that I had went to their website. She said we don't use that anymore and it should be taken down. I said " I put in personal information, can you not retrieve it?" She called someone else but they were no help. She said they had other people who did the same thing and I'm thinking then why haven't you done something! She didn't seem concerned that I put personal information somewhere that they couldn't retrieve it. After my appointment I called to talk to the Office Manager and got her voice mail. I left her a message and told her how concerned and upset I was that no one could retrieve my personal information and to please call me back. I received no call back. So BEWARE don't fill out any information on their website because they can't retrieve it and don't care if they do. read more

Front desk staff is professional and efficient. Paperwork, insurance and co-pay were completed within minutes of my arrival to the waiting room. Dr Sebastian is kind, knowledgeable and thorough with exams. He listened to my concerns and correctly referred me for the treatment plan (laser therapy at the Leawood office). Would definitely recommend! read more