Good service, quick, reasonable. Went in for a oil pan issue and they resolved and replaced the oil.read more

What an amazing shop!!! Knowledgeable, fair, caring & dog friendly. I lost brakes while driving on…read moreI-10 in my E350 diesel towing a 24' trailer and 2 Great Danes. I found the shop by luck from my google search. Reviews look promising & as I was traveling alone I wanted to find a trusted shop if I could. Well, I did! Grady got me with a tow truck, got my trailer situated at his shop and even let me use his utilities as we had to stay the night to wait on the part. He ended up saving me $300 on the part (my vacuum pump went out) and had us back on the road by the next morning. I wish he wasn't a 3 1/2hr drive to get to otherwise he'd be my new mechanic!! Thank you Grady!!!

I've been coming here for years and I've always been treated good. I picked up some tires off of…read moremarketplace today and brought them here to install on my sequoia. I caught them about 10 minutes before closing and they were wanting me to come back in the morning. I didn't have time to do that so they installed them for me. And then hit me with a $60 per tire charge!!!? That is ridiculous! That's more than I paid for the tires! Brand New tires cost 80-90 bucks for crying out loud. They did me super dirty and I would warn others. This was price gouging to the max! No one told me up front that my bill would end up being over $250. I never would have agreed to that! Update. I just called Walmart. They charge $30 per tire. This place literally just robbed me! God will judge ..

We were going back to Florida from a camping vacation in the mountains and had a blow out on way…read more Being unfamiliar with the area, we googled tire stores and came across Town & Country Tire services. It was after hours, so we were able to make it to the shop and we parked in the parking lot till the next morning when they opened. The next morning, they opened up shop and came out immediately to assist us. They had the tires we needed in stock and was able to get them all, we replaced 3 tires, and all were installed within an hour. Knowing that we needed to replace the tires we told them to move forward without even asking about the price. As we waited, they advised us of a nearby restaurant in case we were hungry. We decided to go to the restaurant, in walking distance and it was excellent. As we waited, we worried about the price of the tires and thought they may take advantage of us knowing we needed the tires, but to our surprise, the price was very reasonable and even lower than we thought it would be. The staff was very nice, and we appreciate all of them for having the Customer Service they provided to us, which you usually don't get anymore. I would recommend this shop to anyone. Thank you Kim in Lutz.

I had an excellent experience at Walt's Live Oak Ford service department and Mike S. took care of…read moreall my issues he took time out of his day to update me and my truck was fixed way before the date it was supposed to be complete. Mike is a super guy and I highly recommend going to him with any issues you have with a ford product Ken H.

Took my 2008 Ford F-250 to a mechanic in Lake City, FL, who told me that he thought the clutch…read morepacks were bad, but could not repair them as he did not have anyone that specialized in that repair. Then took the truck to Walt's Live Oak Ford after attempting without success to find a mechanic who could do this type of work. Paid just over $200 to Walt's for a diagnostic for them to tell me that it was the clutch packs, and that it also needed body mount bushings. Prices quoted were: body mount bushings $2,500 including labor, clutch packs $2,200 including labor. I did not have the repairs done at Walts because I was suspicious of their claim that I needed new body mount bushings, since my son and I had replaced them several years ago. A couple of days after picking the truck up, I got a call from someone at Walt's doing a survey, and told her of this experience. She said she would have the service manager call me within a day or so. I never heard from anyone else. Took the truck to Lake City Ford, paid for another diagnostic to confirm the diagnosis at Walt's, and had the truck repaired there. It needed clutch packs and a carrier bearing. There was no mention of body mount bushings. A trip to a tire store a few days later confirmed that the body mount bushings were good. This is the second bad experience I have had within a few months with Walt's. I had taken the truck in for an oil change and had a coupon for the oil change and a tire rotation. When I picked the truck up, I was told that they could not honor the coupon because the lifts were full and they could not rotate the tires. I know this is a petty complaint, but with the economy the way it is, we look to save a few bucks wherever possible. I bought this truck from Walt's and up until these last two experiences, have never had a problem. I'm not sure what has happened, but my trust in them is gone and I will not be going back there for repairs, oil changes or to purchase another vehicle.

An unplanned stop on my 6 1/2 hour journey home shifted from stress to calmness as Melissa and her…read moreteam were able to not only check my tire, but replace it with ease and at a fair price. This was done with just over an hour to the end of the work day during Thanksgiving weekend. Melissa was friendly, efficient and reassuring to the point of getting us back on the road to still make it home on the same day. Make an appointment, give a call and it is clear this shop will do their best to take good care of you and your car!

On the night of Fourth of July, I ran over a concrete parking barrier and it did damage to my front…read morebumper and under carriage cover. Being a holiday weekend, I was panicking because I had to go to work in Jacksonville on Monday. When I called this establishment, they said sure bring it in . They were very friendly and happy to help on such short notice. On top of that, they did not even charge me!! I will definitely be using their services in the future.

Clean building conveniently located. Quick roadside repairs and knowledgeable staff for many in…read morehouse repairs to get you back on the road fast

The tire light came on as we traveled home from a Thanksgiving weekend spent on the bayou. After…read morepulling off Interstate 10, we discovered a nail in our tire and panicked! We still had several hundred miles left ahead of us on a Sunday evening. Lewis Murray Tire appeared closed, but we decided to give them a quick call (the signs said 24/7 service) and were connected to the nicest woman who promised to get someone down to the shop within the hour. She personally arrived with David who got our tire patched and helped us get on our way safely. Probably a little pricy for the late night service but worth every penny to avoid getting the donut spare put on by AAA! We could not be more grateful for their kindness and help in what could have been a huge headache. Highly recommend!