I went to my appointment (on time) on two different occasions, and once waited 20+ minutes for my…read moreappointment to start (or even receive an update), and the second time was just left in the waiting area for over five minutes while an employee walked by without acknowledging me or checking me in.

I have been going to Bassett Creek Dental for a couple years now - and I take my mom and brother as…read morewell. I recently had to get a front tooth's crown replaced. OMG - the result is stunning. Dr. Bruning made sure that the color match was correct - I even went to a special lab where a technician took 2 hours to make sure everything matched perfectly. This is the kind of treatment I would expect for a movie star - not for me. And the cost was completely nominal. I have been to several other dentists in my life and NEVER have I been to one whose work is as meticulous, the staff as knowledgeable, or the doctors as competent. I highly recommend 10/10.

Went in for a cleaning and it cost me 469 dollars for xrays and a dentist visit. All I wanted is…read morefor them to clean my teeth. This place is very unprofessional! No thanks Barb!

Have been with Dr. Westman and his staff for over 15 years. Professional and pleasant service in a…read morefriendly and quiet atmosphere. I have since moved 225 miles away and continue to commute to visit them twice a year. I am a patient and highly recommend these doctors and their staff.

Ever want to visit the dentist in an English cottage? Now's your chance. In Robbinsdale…read more The building is tiiiiiny but somehow they manage to fit a waiting room, reception desk, and a couple different exam rooms in there. And probably a secret cave for leprechauns or something. Drive by and you'll see what I mean. Impressive. I've been going to Malone & Westman since...well, for as long as I remember. My grandma went here so my mom went here so I went here...you know how that goes. They have some toys and children's books in the waiting room that used to take the edge off of going to the scaaaaary teeth people (they aren't actually scary...but that whole being a kid thing. It happens). I've had different experiences with various hygienists over the years but they're usually pretty positive. The cleanings are insanely thorough so even if there's a bit of discomfort, it's worth it in the end.They let you choose the flavor of your toothpaste and fluoride treatment. Strawberry instead of clinical peppermint? Yea, let's go with that. Westman has filled quite a few cavities for me over the years. I'm not gross, I swear! Just prone to cavities :( He's great at getting the novocaine in painlessly and drilling away the cavity monsters as quickly as possible. Their prices have gone up over the years, hence me wanting to try other places.

I don't even want to leave one star. This place is awful they are petty and unprofessional. They…read moreliterally refuse to give me my lower denture that has already been paid for. They have had my lower denture since before Thanksgiving, I've lost 20lbs due to the fact that I can't eat allot of foods without my teeth, I now weigh 90lbs. I have had 2 people from my insurance call them and talk to them and ask them why they refuse to give me my teeth. I've filed a complaint with the bbb, I filed a complaint with my dental company you, they told my insurance i could come in as a walk in but when I called them they refused and said I couldn't and that I'm no longer welcome there, why?? Because I got angry because you refuse to give me my teeth back that have already been paid for?? They are ridiculous DO NOT GO HERE FOR DENTAL WORK, they will hold your teeth for ransom. My insurance just called them again last week and they still refuse to give me my teeth back even the lady from my insurance couldn't believe how they are treating me. I left a bad review and ever since then they have refused to give me my teeth. Im going to leave a review every single place I can and earn every one I can. Even before all of this every time I went in for an appointment they didn't even know why I was there, it's like what do you do, so you know read your patients files or do you just guess what's going on?? So I'm going to have every one I know leave reviews every where and im a vulnerable adult and the fact that they can just get away with treating people like this is not OK at all!!! Like I said they don't even deserve one star. Now I'm going to file another complaint to the bbb. This place and the employees here really really suck. ​

Absolutely awful! Waited forever, staff had zero respect, and the dentist was rude and careless. I…read moreleft angry, uncomfortable, and honestly disgusted. This office shouldn't even be open -- do yourself a favor and go anywhere else!

This practice was sold and now it is terrible. I had been a patient for years and was never…read morecontacted about the change. I arrived for an appointment and the office was closed. Left voicemail which was not returned. When I finally reached them I was told that they no longer accept my insurance. TERRIBLE SERVICE.

I have been going to Dr. Jim for many years now - which should be a recommendation on how well I…read moretrust him with my mouth. He is very good at explaining why something should be done - even comparing it to putting out a fire before trying to fix the house. Trisha, the front desk lady, is very helpful in explaining how much my insurance should pay and what I should expect to pay. The gal who cleans my teeth is nice and also takes the time to explain the health of my gums. This is not a large office that just seems to put people through. They actually listen to what you have to say and don't push you into doing something you don't want. Highest of recommendations

Dr.Murphy has done a lot of work for me, and it's all quality work!…read moreI highly recommend her and also her staff and office people are so nice.

I had to say I came in scared from other dentist offices and this place really eased every worry I…read morehad. Dr. Mario understood my concerns and made me feel comfortable. I felt NO pain and my appointment went so smooth. Even when I thought I felt some pain, Dr. Mario moved on to a different area and waited for the numbing to kick in more before going back and I didn't feel a thing. He truly is a great dentist and I'm looking forward for my next appointment.

Due to losing my eyebrows for the last eight years from past chemo treatments, Shannon was able to…read morecreate natural looking eyebrows for me ! She was very informative and offered her opinions but let me decide what was the right technique for me. I valued her opinion and am so happy with my results even after the first day. Would recommend her to anyone!

Shannon did my eyebrows and eyeliner, and did an exceptional job! Shannon really took her time and…read moremade sure the shaping was done perfect before even beginning. The work was done just how she explained, and there was little to no pain. The aftercare instructions included a timeline of what to expect that was very helpful to me, and helped me know that what was happening in the weeks afterwards was normal. I've gotten SOOOOO many compliments on my brows and eyeliner, and I couldn't be happier about them! I would highly suggest going to Shannon. I will definitely be going to her for future touch-ups myself!