Brought a truck from Jason and has such a good experience, thanks for all the help. Will come back…read moreagain for sure

I had a great experience purchasing a car from Jason at RN Auto Sales. My wife and I traveled from…read morethe Bay Area to look at a car on their lot for our son. It was exactly as advertised. The car was clean and detailed. After taking it for a test drive, we decided to buy it. Jason and his wife made the entire process easy. There was no pressure to purchase additional service or extended warranties. Jason even purchased the car my son was replacing because the motor had blown at a fair price, and had it towed back to Sacramento at no cost. I would recommend RN Auto Sales to anyone!

The staff was amazing help and very welcoming. Helped us and answered every question we had. Thank…read moreyou guys for helping with he process.

Visited EG Toyota Friday then spent most of the day there assisting my bonus mom with a used car…read morepurchase. Initially I dealt with John Thorpe followed by Larry for her purchase and Nai for the financial details. All were friendly, provided excellent customer service and "mom" got her car. The entire deal went smoothly. The only issue we had was at the signing. Again the financial person was friendly, helpful and we got the car. However it is bothersome when the extras are pushed, especially on my bonus mom who is 80. Although we got the used car she wanted, better than one we'd looked at the previous day, the pushing to buy all these add ons is tough to deal with. I know this is common at all dealerships. We finally agreed to one service contract and negotiated the price down significantly. With all that said I still give Toyota a 5 star rating due to John Thorpe and Larry. Thank you. Forgot to get photos of the Amethyst colored Honda CR-V suv which she purchased.

I had such a great experience working with Debbie Johns! I recently purchased my 2025 Kia K4, and…read moreDebbie was incredibly helpful throughout the entire process. It was definitely a long day, but she stayed patient, kind, and made sure my family and I felt comfortable with everything before leaving. She was also very responsive afterward when I had a few questions about my car and helped point me in the right direction for service and reimbursement. I really appreciated that she continued to help even after the sale was complete. Buying a new car can definitely be stressful, but Debbie made the experience so much easier and more enjoyable. I'm loving my new car and truly appreciate everything she did to help make it happen. I would absolutely recommend asking for Debbie if you're looking for someone friendly, helpful, and easy to work with!

It could just be my experience overall with dealerships, but I have never had to wait so long to be…read moreassisted by a dealership employee to show me cars just because I didn't have an appointment. One weekday evening, we decided to take a look at some cars and possibly test drive. Upon entering, we were greeted by an employee to let us know to sign in so that we're added to a queue to be assisted. Behind him, there was a TV screen showing the names of other people who have appointments. It was daunting to think those people were ahead of us, but he emphasized that it did not affect our waiting time. After signing in, we sat down in the lobby waiting for someone to eventually call our name to be shown some vehicles. But after waiting 1 hour in the lobby, we decided to leave. It wasn't until a full 2 hours after signing in that we received a phone call stating they were ready to help us look at vehicles. By that time, I had already showered and finished my nightly routine! I'm not sure how this dealership functions like this because it's just ridiculous how inefficient this place is ran. Perhaps it was an oversight on my end on not scheduling an appointment. But as mentioned, I never had to make an appointment at a dealership before to have someone help me.

I was looking into getting a Tahoe. That's when I came across Integrity Auto Sales--and honestly,…read moreI'm so glad I did. I gave them a call, and they were able to get me in for an appointment within just 15 minutes, which already impressed me. When I arrived with my family, we were immediately welcomed and taken care of by Robert, one of their product specialists. From the start, Robert stood out. He was upfront, transparent, and didn't try to pressure us into anything. What really made the experience special, though, was his attitude--super positive, patient, and genuinely helpful the entire time. You can tell he actually cares about helping people, not just making a sale. On top of that, he really knows his stuff. He walked us through everything, answered all our questions, and made the whole process feel easy and stress-free. And the best part? He got us approved and out of there in just about 2 hours! That kind of efficiency is rare, especially when buying a car. Overall, it was an amazing experience from start to finish. I would 100% recommend Integrity Auto Sales to anyone--especially if you think you might not get approved or feel unsure about the process. They really work with you and do their best to make it happen. If you go, make sure you ask for Robert... and tell them Aida sent you!

This place gives you a headache, I didn't read the reviews but I can tell it's some shady business…read moregoing on. The guy I spoke to really wanted that commission. He suggested to call a co signer, and was persistent I come back the next day. I'm glad I didn't. He was unprofessional & didn't let me look at any paperwork saying I had a 20 percent interest rate & lied said I had a repo, no I had a negative equity. He wanted to bridge the gap for a co-signer. Just kept insisting to get a co-signer. I left never looked back.

We recently went back and received exceptional service, yet again! Their customer service team are…read morewonderful and approachable, they make buying a car an enjoyable experience.

Salesman was decent, wouldn't let us go on the main roads except down the street at like 20 mph on…read morea few year old truck. Came in on a Sunday. Had a buyer my father in law that was going to buy that day. Pretty easy deal, liked the vehicle had down payment and wasn't too worried about haggle with vehicle price. Came to the first pencil the salesman had his manager deliver, with pretty good credit after doing it app had it at over 17% apr. and 800 a month when the salesman made up a silly 300/month payment on the lot. I've been in sales for over a decade and was always told to not make up numbers outside. Especially if they are over $500 apart! Well long story short, there wasn't any "let's see what we can do" it was ok well good luck! An hour later he bought the same vehicle locally for way less down payment, better price and 7% Apr. If I would have looked at the reviews prior to coming, we could have saved ourselves the waste of time.

I've bought two Ford Crown Victoria's for my company from this location. Both times I've been given…read morea better deal then I would from Craigslist or off the street. Feels good to know that you're getting a good deal. The staff has worked with my request of adding or removing something from the vehicle. The vehicles have been in great condition and are both running well. I recommend buying from these guys, I've had positive experiences thus far!

This place is a total rip off. They have 1 employee and after they get you to apply, adding an…read moreinquiry to your credit, even if you're approved, they can't be bothered to return your calls. I applied and was approved on Monday. I called and called to see if my "paperwork" was completed. No one ever returned my calls. Then, on Thursday, I went in to the office to find they had sold the car I was approved to buy. Their explanation- they couldn't get in touch with my employer. BC instead of calling, they " googled" the company name...but they forgot to add the LLC and inevitably ended up calling an entirely different company. Totally unprofessional

If you want a no pressure atmosphere, a family car owned business that helps good or bad credit,…read moreMatador Motors is the place to go if you're looking for a vehicle! A lot of trade in options, as well. I have now bought two vehicles from them, and both times I have not been disappointed. Purchased a sedan first, then it was time to upgrade to a SUV. Jose and his team are honest, transparent, and straight forward during the car buying process making it quick, smooth, and hassle-free. Jose always goes above and beyond with his customer service, making you feel like family and not just a customer. With both of my car buying experiences with Matador Motors, I never felt pressured. They allowed me to browse their lot and test drive before making a decision, which is one of the many things I appreciated while car shopping with them. A family-owned car business that truly values its customers and the community. Go check them out if you're looking to trade-in, first purchase, or looking to get into a new car. Matador Motors will help you! Thanks again for upgrading my family and I into a bigger family car, Jose!

Jose was amazing!! Made me feel comfortable and listened to what I wanted. He wasn't pushy and…read moreworked with my down payment. I had a great experience

Shae did a great job kindly answering my questions and being easygoing about test driving and…read morechecking it out, they worked with us on the price and overall my experience was smooth , I am so excited to drive my Acura MDX, that was well priced and very well maintained, good quality vehicle. They even checked my power steering in their garage while we processed my purchase! Thank you!

I can't say enough about the amazing service we received here. My husband purchased a car here in…read moreMay. Within a month the car began to have mechanical issues. The warranty company, Integrity, refused to do the necessary repairs. Noman went far above and beyond to resolve the issue. Cliff is a seasoned salesman with that good old school customer service. The mechanic, Waseem got our car running smooth, like new. Our experience with Urban Motors was beyond excellent. This will be the only lot our family will purchase from in the future. To anyone looking to purchase a vehicle, you won't be disappointed. My only regret is that I purchased my truck elsewhere.

Took my Subie here for a four wheel alignment. It's more expensive than anywhere else but I didn't…read morewant to risk it when it comes to alignments and I've heard too many horror stories with other non-dealership places, so I was willing to pay more for the professional work done here since they have all the right equipments and do this all the time on subies. They also did a complimentary multipoint inspection. The alignment's before and after specs were printed out, and the inspection notes were sent as a link via text, and it even included a video summary. Everything was done in under 2 hours. I was even offered a ride home and back, but I declined and didn't mind waiting. They have some coffee, hot chocolate, and small snacks in the waiting area. The service advisor who helped me out was Sulaiman, and he was great. I appreciate the advice and help!

I'm extremely disappointed with the service experience at Subaru Elk Grove…read more I scheduled an appointment for Saturday because my brand-new vehicle, which I purchased only about a month ago, started showing a malfunction warning related to the plug-in system. When I arrived, they were unable to service the vehicle and told me to return on Tuesday. I came back Tuesday at 7:00 AM as instructed. I was told that I needed to leave the vehicle and that I would receive an update later that afternoon. Instead, I was informed that they needed to keep my car overnight -- and despite the fact that this is a nearly new vehicle experiencing a malfunction, they were unable to provide me with a loaner or rental vehicle. Now I am left without transportation, paying for Uber rides just to get my children to school. They also had to miss their swim practices because I had no vehicle available. Tomorrow, Wednesday, I will still be without my car, and I still don't even know whether the issue will be resolved. I have been purchasing new vehicles for more than 20 years, and I have never had a dealership leave me stranded like this. In my previous experiences, if a dealership could not provide a loaner vehicle, they arranged and paid for a rental while my car was being serviced. When someone purchases a brand-new vehicle and it develops a malfunction within the first month, leaving that customer without transportation for multiple days and offering no reasonable alternative is simply unacceptable customer service. Based on my experience, I cannot recommend having your vehicle serviced at Subaru Elk Grove. I expected much better support, especially for a vehicle that is practically brand new.

bought the F150 and within 2weeks, I've spent $4000 trying to fix an engine problem. even though I…read morebought the truck as is, which is how they all get away with these lemons. I tried to buy a warranty but they refuse to call me back. Thanks Sonny and Dyneeka or whatever your name is.. I guess Carb will be my next contact

These people are terrible sold me a car with a terrible transmission, literally told me the…read moremechanic look at everything before sold terrible people here I have to spend 3 grand for a new transmission now.