My son who is at IU Bloomington has had 2 jewelery mishaps and has come here for help. Both times…read morethey have helped him get his items fixed and have spoken to me and explained thoroughly what needs to be done. Being miles away and not there to help has given me less stress that ARGENTUM was there to help.

Sally was so helpful and this store did an amazing job fixing my heirloom ring and increasing the…read moresize of a ring I bought my husband in Greece. I was incredibly happy with our experience and I recommend this shop to anyone.

Jeff does a wonderful job and is so incredibly thorough. I wanted to have a missing diamond…read morereplaced in my wedding band and have my engagement ring checked over. I got engaged almost 9 years ago and had not had it looked at or checked over. after looking at my engagement ring the day I was in, Jeff spent a few weeks trying to find the best way to fix my engagement ring. Jeff searched high and low for a solution he knew that would work, not compromise the integrity of the diamonds, not change my setting too much, please me, etc. Jeff found a company out of New York that redesigned the top of my ring so that diamonds weren't loose, prongs weren't broken, and he could be sure it would work long term. I am so excited- we picked up my ring today and I think it's mote beautiful than the day my husband proposed. I was so excited!

Very friendly and helpful. There was no sales pressure and we were able to find the perfect ring…read more Best experience in a jewelry store ever!

We have had great service, and their jewelry is of great quality. The people who work there are…read morevery pleasant and amazing.

placed an order online for a gold necklace I lost. I had been wanting to replace it. I found it…read moreonline at Max's. I placed the order and forgot to use a discount code. I reached out to them and asked if they could honor the code after I placed the order and they got right on it within a day. I received my favorite long lost necklace quickly. I could not be happier. Thank you lady's at Max's. You earned a forever customer. I'd give you 1000 stars for your work. Also it was wrapped beautifully with a sweet lil note. Perfect customer service and necklace!

Stopped in Franklin Jewelers to get a new battery for my Kate Spade watch. I had sent them a…read moremessage on Facebook to make sure they could change it for me and even though it was after business hours, I got a very prompt response! My watch battery change took less than five minutes and even though there were a lot of people in the store and most associates were busy, they helped me pretty quickly and the cost was only $10. The inside is very nice and there's a cool mural on the outside of the building too. Make sure you check that out before you leave. Great to see a small business thriving and will definitely be back if I need any other jewelry or watches repaired.

I walked into Goldcasters recently while out running errands to ask about a watch battery…read morereplacement. One of the owners (I know he's an owner, because I've seen their cheezy TV ads) walked by me and gave me a disgusted up and down look, as if to suggest I wasn't properly attired to be in their store! If I were ever stepping foot in that place again, I'd certainly make a point to wear my finest! But, of course, I will never go back there and I discourage anyone else from shopping there.

Mix of really nice and bad sales reps. At check out they questioned if I had enough money for a…read morepurchase. Awful question and awkward place to be in as a customer.

Got my wife's ring here. Definitely reasonable with quality rings. Staff were extremely friendly…read more They are always hospitable, informed, and they even remembered my name when I came back to get my wife's opinion on another ring. I recommend for others.

God if I could make this negative stars I would. Ever since most of the management that I have…read morebeen dealing with for the past eight years had left, I get treated like crap now. Apparently your word in a jewelry store means nothing, so when I was promised a particular ring for a certain amount of money and then go to pay and they change the price on me it was my fault? I have been calling management to see what they can do and apparently I'm not worth their time. And then when I have associates at the store telling me I'm gonna pay full price for everything from now on makes me never want to shop at Rogers and Holland ever again.

Took rings here to be sized. This man does excelent work cant tell that they was ever sized and the…read moreprice qas not bad either. If I have any more work done it will be here. When I was calling around at the different jewlery stores in town, everyone said if it can be done this place can do it. They was so right.

Mason is always so easy to work with and so helpful and knowledgeable. He will fix and clean…read moreanything I bring to him

5 stars Naomi is wonderful ! She puts all her beautiful soul…read moreinto everything she does and it shows in her work. Naomi truly cares about customer satisfaction, her prices are more than fair. The shop is amazing and you will see something different that peaks an interest each time. Extra bonus ** She is an absolute delight to interact with !! I brought her 2 skirts and a dress, they are perfect & I will be bringing her all my future alterations!

DO NOT GO HERE!!!!!!Absolutely terrible she is so unprofessional and was unable to get my dress…read moredone on the day of prom. There were multiple other girls in the store waiting on their dresses to be done. Naomi was running around frantically after she had 2 weeks to complete my dress and had assured me it would be ready. Moral of the story do not trust this place! Stitching was rushed and terrible. She ruined my beautiful prom dress and left a senior in high school crying in her store when she proceeded to ask me to leave because she couldn't handle it anymore I was left with no choice but to wear the disaster of a hem on the once beautiful dress she had destroyed completely. I do not recommend taking your daughter or anyone here to get work done because you will be left with a disaster. Pictures are below. The first picture is what was supposed to be my arm strap that was not even sown on correctly and the second picture and on is other pictures of where she was unable to stitch the dress properly. My mother and I were both very upset with how unprofessional Naomi was and she also had teenagers working on my dress which I am sure weren't trained to do that. Overall do not recommend this place don't ruin your child's prom like my one and only high school prom was.