Let me start off by saying the customer service was really good! They were booked when I called so they took my number down and made sure to reach out as soon as something opened up. Once I got there and started the process, I started to second guess my decision to come here. First off, I've gotten my lashes done before and I have never smelled the glue like this time. It scared me that the glue smell was so strong because I've never experienced that before. It smelled like nail glue and also made my eyes burn/tear up A LOT during the process. This could've caused the lashes to fall out sooner but I don't think it would've been as bad as it was. The photo attached shows what fell out the next day! Needles to say, a week went by and I have almost no lashes left. Money down the drain. I don't think I'll be coming back here every though it's conveniently close to me. read more

Lash Out Loud - 24 hours after the app - Eyelash Service Near Me - New Rochelle, New York

Apologies for this being so long! Don't usually write reviews, but my experience here was beyond horrible so simply have to share. I'm actually mind blown at how badly it went. Most of the story you can tell from the screenshots of my communication with the salon. I've had eyelash extensions done many times before, but this was my first time here. Usually, it's a pretty relaxing experience and I can even nod off, but not here. The tech (and co-owner!) Shanty used her phone the whole time working on my eyelashes - phone calls, FaceTime, and texting (I could tell from the clicking noise as the volume on her phone was on). I was extremely uncomfortable with it as phones are not clean and she did not clean her hands before touching my eyes again. It also was taking up quite a bit of time. I waited till she was done and spoke with her about it. She made excuses that it was related to her kids and she had to take care of it. It's true, part of it was vaguely related to kids, but that was a fraction of it. She was not apologetic whatsoever, but did say she would avoid using her phone next time unless she absolutely had to and said she'd step away in that case. Stupidly, I believed it and signed up for their classic membership that includes the initial application, two refills and removal. On their website it stated it was $200, but I got charged a little over $250 ($230 plus tax). When I got home I took a close look at them and noticed that no extensions were applied to the inner and outer corners or the eyes. It wasn't super obvious, but it bothered me. The lashes started falling out the following morning despite me following all instructions. The problem was that they were falling out in clumps because of the way they were done. Apparently she used "fans" instead of individual strands. So when even two fans fell out you could see a very visible gap already. I knew they were closed on the weekend so I contacted them on Monday regarding my issue and made an appointment for Thursday to get them fixed. It was Shanty again working on me. She was very short from the beginning and again there was no apology even though at this point I was missing at least half of the eyelashes from my left eye. It's been only five days since I got them. I asked her to redo them as fans is not what I asked and payed for and she said that she only had half an hour and all she could do was to patch up where the eyelashes were missing. She did end up working on me for closer to an hour. She still used her phone to text, which she denied later. Again, the volume on the phone was on so it was very obvious when she was texting. At that point I knew that it wasn't a place I wanted to come back to and asked the receptionist for a refund of the rest of my balance. I imagined I'd be charged just for one application and be reimbursed the rest. However, she insisted that I had to be charged $50 for the refill because she spent so much time working on me. I tried to explain that if it was done properly the first time, I wouldn't have to come back again so soon and waste her and my time. However, she kept trying to put the blame on me, that I did something wrong. Out of $250 that I payed, I only got $90 back. The cherry on top was the comment they left about me being a difficult client on the receipt. I wish I never set foot there and now I know I never will again. Let my experience be a cautionary tale for you. read more

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As soon as you step inside of this place, you transport! It's unlike any other place in New Rochelle.. it is super posh, clean and high-end service. The beautiful boss queens that greet you are nice and ready to assist you with information about their services. I have done individual lash extension and a makeup services. (2 separate appointments) They were ready on-time of my appointment and asked me about what I like and how I wanted my lashes and makeup before even starting. This made me feel comfortable and automatically knew I was going to get the right service for me. All the equipment was new, clean. The process of my services were specific and informative. They are all very knowledgeable and willing to explain details along the way. Oh and the results, amazing! My lashes were long-lasting and looked natural just what i asked for. And my makeup was perfect for my night out of events. Love love love!! You must go see the girls at Lash out Loud, they know and mean business!!! read more

Lash Out Loud - Full makeup and eye lash extension service.. Loved it! - Eyelash Service Near Me - New Rochelle, New York

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First let me start from the beginning. When you walk up to Lash Out Loud, the first thing you notice is a beautiful floral wall right by the entrance. I later found out that customers can use it for selfies. Brilliant! The second thing is the cleanliness of the place. Bright white walls, clean floors, wiped down mirrors...everything was perfect. I've always wanted to do microblading, but I just never had the opportunity. So when I walked by the shop a week ago and made an appointment, they also offered a grand opening special, which provided a 15% off deal. I made the appointment for 2:40, got there at 2:40 and Elena was there waiting for me at 2:40 (what?!) She took me to the back and gave me a legit 40mis lesson on what microblading is, what my expectations are and asked me if I really wanted to get it done. (super dope) Elena put some numbing cream on me and went right to work. She was gentle and kind. We laughed... I cried... it went by fast. I got up, looked in the mirror and was instantly happy. .....I'll be back in a few weeks for a complementary touch up. Such a great customer/client experience. I'll be back for lashes Lash Out Loud - well done. read more

Lash Out Loud - Microblading - Before and After - Eyelash Service Near Me - New Rochelle, New York

I got my lashes done for my birthday (January) and I still have some on. I think Shanty did a great job. I even woke myself up by snoring. She took her time on my lashes and it shows because even 5 weeks later, my friend asked me what mascara I'm wearing. While lashes aren't for me on a regular basis, I'll definitely book again the next time I have an event to go too. read more

I recently moved back to New Rochelle after living in Massachusetts where I went to someone regularly for my lashes for a long time. I came across Lash out Loud walking my dog down the street and was drawn by the decor and the beautiful sign. I explained what I wanted, they clearly explained their offerings and rates. and I was able to get an appt with Shanty a couple days later. I've been coming for a couple months now and I got a glamorous set of lashes that really compliments my eye shape and face. Shanty is incredibly personable and friendly, but most importantly she does great work. She is very accommodating with scheduling and always works with me if things come up. I am really happy with my lashes also, they do not clump up and look like spiders when I need a refill. Also, shanty does my eye brow waxing and I'm going to eventually try micro shading! read more

I visited this place for lashed back in 2021...have not returned due to Shanty being on the phone for half the lash session. Dude... you should be focusing on my lashes and I should not have to smell your breath due to you speaking on your phone so close to my face. After the session I noticed the lashes falling out daily... and some were fans. It was my 1st time and didn't know any better. But know that I get them done I see the lashes aren't supposed to fall out so soon, they are supposed to be individual lashes, and the techs never talk and text during service. read more

Omg fell in love soon as I walked in and it was my first time there but definitely won't be my last. Place is super clean and neat, the girls are so welcoming. I definitely give this place five stars and will definitely recommend it. read more

Lash Out Loud - Shanty waxed and tinted my brows and when I tell you I am in love. I AM IN LOVE she definitely has a new client - Eyelash Service Near Me - New Rochelle, New York

Soo let me just start off by mentioning how freaking cute and cozy this place is ... literally everything. I started coming in to do my eyelash extensions in October and let me tell youu Shanty got me hooked !!! I have been coming back to see Shanty , she's my girl . ALWAYS looks out for her clients and does her best , she's a perfectionist and always makes sure you walk out looking stunning . But the best part is the whole staff is amazing , I love all of them honestly. Yolan who is in the front always greets you with a warm welcome and ask if I want water or something , how cute ! We always catch up on things and has a great personality ... matter a fact they all do loll!. I love chatting with all my girls Who I've met . Every time I go there it's all good conversations and laughs . Elena who also has done my eyelashes before is lovely and does amazing work , she's the absolute sweetest and brightens up the room . Me and Shanty are always talking our sh*t every time I do my lashes but throughout these months also been someone who I've spoken too and taken good advice from especially with the career I'm going to pursue , i appreciate those eye opening conversations . I love her but I also love the message that Lash out Loud gives out to the people and I can say they do give the best service . Recently Shanty waxed my eyebrows and tinted them ,mind you I've always been hesitant about waxing my eyebrows again because of past experiences but I loved the final product and she's about to get me hooked on this new wave and going back to waxing , loved how she shaped them !! I can't wait to try new things out in this fabulous place and I know who's ever reading this gonna enjoy there experience too. Tips - Know that eyelash extensions isnt a 123 process so make sure you make an appointment on a day your not in a hurry or so busy. These people really take there time to make sure each client looks great and you can't rush amazing results. It's better to pay in cash rather then on a card because there's a NYS Sales tax which is almost 10 dollars so even they tell you it's better to pay in cash. Beauty is pain lol so if you can't have patience laying down with your eyes close for hours , being a bad b**ch isn't for you .. lmao I'm joking but just keep in mind you will be having your eyes closed for a minute so I suggest bringing headphones or get to know these girls. Overall the prices are amazing !! Just know this is an investment but it's totally worth it . Your worth it ;) read more

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I really wanted to give this place a good review. It was so close to me and the reviews were good so I thought I'd try it out. HOWEVER: My appointment was scheduled for 2pm -- she called to push it until 2:30 which I said was fine. We didn't start on my lashes until at least 3:15pm. But I didn't leave until 6:30pm!! I cannot believe this process took 4 HOURS of my day without an explanation, apology or attempt from the owner to make it right with a discount. It was not the most relaxing or professional experience. I am so disappointed. My eyes are still very red and sore from the "service" hopefully I will not have to go see an eye doctor. I will not be back. Tip: You get a 10% discount on Mondays and it's cheaper if you pay in cash. read more

I was taken as a walk-in to get my eyebrows with tinting done and introduced to Ms Shanti. She is very professional and confident about her craft, which makes you feel like you're in good hands. She took the time to explain each step while adding humor in the mix. When I am back in NY I will definitely visit LOL again. Thank you for making my experience a good one. read more

They took me on time and explained my choices and knew their craft. Place was comfortable and very clean. read more

Came to check this place out because it's closer than where I usually go for facials. Scheduled an appointment for a deep pore and once I got there the facial station was already set up for me. The girls were very nice and funny! I was offered free drinks once I walked in, and the facial girl (Justine) did an excellent job. I will be coming here from now on! read more

Jada lifted my lashes to the sky. They look amazing and lasted a month. 100% recommend the vibes in the shop are amazing and it's always very clean. Shanty shaped my brows perfectly and recommended that I try a tint and they came out really cute, it is a great alternative to microblading. read more

Lash Out Loud - Eyelash Service Near Me - New Rochelle, New York

Not only is everyone one SUPER friendly and welcoming but their work is A++++ it was my first Ike and they took the time to explain all the different styles and made me feel at ease. Omg don't get me started on the aesthetic of the salon it is so gorgeous. You get luxury service for such a great price!! Will be going back for fills and many more services. I got a classic set and will be upgrading to glamorous since they make them extra while still looking natural read more

Lash Out Loud - Eyelash Service Near Me - New Rochelle, New York

The absolute worst eyelash experience I have ever had. The eyelash tech was 20 min late to my service. She picked my eyes 3 times. She was on Instagram and was checking messages the entire time. When I was done, she ripped the tape off and ran out. This entire experience from beginning to end was unprofessional and unpleasant. I'd rather go to manhattan then ever come back here again. At the end, I raised my concerns to the receptionist and once again unprofessional. She blamed the whole experience on me checking my phone 2x at 4 as that was the time my appointment was supposed to end. Mind you I was already there for 20 extra min because the tech was late. I would absolutely not recommend this place unless you like wasting your time and money on awful experiences. read more

Lash Out Loud in New Rochelle is quite possibly my favorite salon ever!!! I get my refills every 2 weeks. The team is super professional, helpful and accommodating. They always provide the best advice whether or not it ends up in an extra service. Even my natural lashes are healthy now!! Love u guys!!! #LashOutLoud read more

I wish I would have left my review a lot sooner but I normally do not do reviews, maybe I could have saved one of these ladies from the time wasted and horrible experience they would go thru visiting this place and dealing with that unprofessional Shawnty! The owner must have been dealing with some financial issues to actually make this Shawnty a partner. First visit Brow tint from hell .. I have blonde hair Rooted brown, I left with my eye brows looking it was tinted with a black sharpie which I was told that was the only color they had ..(I've never had tinting done ) I go back give it another chance for fixing it .. tinted in a dark brown this time .. after talking to owner she said they have all colors but The shade was still to dark for my taste but Shawnty insisted on that color said it would be fine and would lighten up.. I would think it should look perfect walking out of salon.. My normal eyebrow pencil used is a light brown to dark blonde .. but again she insisted..mind u while working on me she's wearing a sports bra like top with shorts .. she leaning all over me chomping her gum and smelling like underarm .. I figured maybe it was just the day .. .. What was wrong with my brain for booking her for make up .. whyyyyy oh why ..she seamed nice. maybe she was having a sweaty off day & not in uniform/logo shirt or something. The day of make up no one was in the front to great you which was a repeat of before. Missss Shawnty screams give me a minute .. this time when she comes out she seams to have this really dry attitude.. at that moment I didn't have a good feeling .. she almost even acted as if she was Being bothered .. she was in the middle of using one of the lipo cavitation machines .. she comes out with this stupid look rubbing the cream all on her stomach and back & then putting on the stomach sweat band/faja. I should have walked out .. I need to stop worrying about peoples feelings sparing my own .. I tell her natural glam .. I looked like a $2 hooker .. I said contour she does idk what the fuck .. I feel like she did it purposely.. her brushes did not look clean my face even started tingling.. and then was rushing saying she has a client coming so wtf I booked this slot for then ? Just to make me look like clown for your amusement? Crazy cheap lashes offered was put on and 20 min after leaving was coming off .. when she was done I went to the bathroom and wanted to cry .. it looked like a joke .. the other client came in while I was in the chair & I could see it in her face of how I looked .. this was before me looking in the mirror.. After going to the bathroom I just wanted to get out of there. I was soooo upset..after leaving I regretted letting her get away with that .. I should have never gave her a cent . I go to my car which luckily was parked right out front and looked in the mirror and my anger was just building my face looked like I had a ton of caked on make up all thick and nasty like she used foundation putty I ask to glam me but she scammed me .. She is just really unprofessional.. doesn't qualify to run or partner in any business.. doesn't dress accordingly.. has attitude.. between the gum , the texting , the uncomfortable greeting ,oh they also don't answer the phone either .. I thought it was because they were busy but it's just because they're lazy & don't care to . It's just over all a disaster going on there .. idk even know how they're still there .. I also believe the clients posting these good reviews on here are the only ones they have and all the rest don't bother to post a review and just never show their face at lash out loud again .. Hopefully they keep the closed sign on the door and spare future ladies on the horrible experience they may encounter. read more

This was my first time visiting Lash Out Loud. Two of my friends recommended this shop to me. Everyone was so nice and welcoming. Shanty slayed my brows ! I have to say this is the best my brows have ever looked. I already made my next appointment for my next eyebrow waxing. This is a great start to my Fourth of July weekend. Wish I could give more then five stars ! read more

Elena listened to what I wanted to fix about my eyebrows & the end result was better than what I could've imagined. I will be returning!

I got my eyebrows and a facial done here and I adored the whole process. The people there are really sweet, offer you a free beverage immediately and talk you through the experience if you need it. I hadn't had my eyebrows done in a while and they were very uneven from tweezing. Natasha hooked them up and evened them out without thinning them out. The facial was relaxing and informative-Justine was great! I'll def come here again soon. read more

I have been on the look out for a new brow place and it's safe to say I have found it. Immediately upon entering lash out loud I loved the vibe. It's decor is beyond cute and the staff is super friendly, not to mention accommodating! I just stumbled in hoping to get my brows done for an event tonight and Shanty didn't hesitate to squeeze me in. I'm someone who has very sparse eyebrows and the waxing and tint came out amazing and looks exactly how I hoped. Shanty was super friendly and welcoming and definitely made me feel comfortable. I will 100% be back. read more

I was a new time customer 2 weeks ago and let me tell you IMMEDIATELY I felt at home. They made me feel so comfortable and they do an amazing job! I will definitely be a regular and cannot wait to go back! read more

My new favorite place! I am never going anywhere else. I had such a wonderful experience. The entire staff was knowledgeable and took their time to make sure my needs were satisfied! This place is truly fantastic and has excellent customer service! read more

Lash Out Loud - Eyelash extensions - Eyelash Service Near Me - New Rochelle, New York

I got my eyebrows done by a really nice lady, she did a great job! Thank you for your services and customer care, I'm glad I found this place read more

I recently visited Lash out loud for lashes and makeup! Not only did my lashes look super natural, the make up was to die for! Shanty gave me the look I was going for. I love the ambiance, customer service, and the prices!!!! I can't wait to go back and try a facial. read more

Terrible Experience! I am extra particular when it comes to my eyebrows so I searched for a while and due to its "Great" Reviews I decided to give it a try. First thing I said to the lady was how nervous I was about trying a new place and it had taken me a while to grow my eyebrows back because the last place messed me up. They reassured me they were the best and they understood how eyebrows can be easily ruined! Well behold I made an appointment ! Place was Beautiful that I will say. But i laid on the table and i said please Do NOT take off from the top and the first thing she did was do exactly what i told her NOT to and that was it! She continued on and made them thin after that is what i was complaining about! I would NOT recommend this place unless you like someone to do the complete opposite of what you like! Only 1 star because it does not allow me to give 0! Now i must deal with their Mistake for a few months until my eyebrows grow back! Oh also I almost forgot they offered to put make up on me to make it look better! I almost cried when they said that! I don't use makeup on a regular basis therefore what would i do the next day??! It was a Horrible Experience! read more

I went to get a classic eyelash extension set everything was going good the service and all very plite and clean! they told me right after my service was done not to shower because it Will affect the lashes, I did as what they said so and followed instructions 3 days later my natural eyelashes were falling off with the Extensions i called in with the owner and they said they will call me back to figure a solution for it. They never ever called me back horrible professionalism for them ! not even a come in we Will fix you up or noting! I did this not because i didn't have any eyelashes because let me tell you my eyelashes are pretty long... i did it to support the business since it first reopened and this is how the service im getting is horrible this was a bad experience and im not done here my right Side eyelashes inner corner all fallen out because of how much glue they used not to mind these stupid shits falling out my eyelashes Aka the Extensions with my Natural eyelashes ... IF YOU DON'T WANT YOUR EYELASHES FALLING OUT DON'T COME HERE SAVE YOUR MONEY!!!!!!!!!!!!!!!!!!!!!!!! read more