If i could give 0 stars i would. This lash tech dropped me as a client today because "my lashes don't t fit her styling". I've been getting my lashes done with her for about 6 months and have always liked my lashes. I always got a classic set with 12-16mm, when i first went with her she advised i had brittle damaged lashes and suggested castor oil. I removed my lashes 2 months later and left them off for about 3 weeks to do the castor oil treatment and when i went back she states my lashes were in much better condition and more full. I had a classic set done and was happy as usual. Fast forward to today, i decided to go shorter and asked for a HYBRID set (never a volume set as i dont like heavy dark lashes as my eyes are small) well i showed her pictures and asked for a light hybrid set using classics to lighten the set (she charged me for a hybrid set as she had to use hybrid fans as well). Set took almost 3 hours (not sure why she says i still have damaged lashes and still took 3 hours) and the set was nothing like what i expected or liked, they were shorter than my natural lashes and had no style to them at all, you can see my lashes sticking out longer than the extension which i feel she should have communicated that to me being as this is her area of expertise not mine however i needed to get out of there as i had to pick up my kids. Nonetheless i end up messaging her later to request a fix and also take my sister appt for the next day as she didn't want to get them done afterall but would lose her $20 deposit as well as get charged a $50 cancellation fee. Well, read the screenshot for yourself but she dropped me as a client for expressing my dissatisfaction and also cancelled my sister without communicating with HER first. Avoid this lash tech, extremely unprofessional. read more