I went in for a microdermabrasion, Wednesday, Dec 27,2017. I really wanted to love it. The ladies…read morethere were all so nice but I must admit, the process was not as relaxed as people sell it to be. I figured the pain might be worth it-- while the lady was really rough on my skin, I trusted that she knew what she was doing. After the microdermabrasion, my face was red in all different areas. I figured it would heal after some time. Days, weeks have gone by and there has been more scars on my face than prior. I'm really unhappy about the results. I was reluctant about posting photos of my face but I dont even care anymore. The following Friday I left them a voicemail, asking for some helpful advice on what I could do or a potential refund. It's been over 2 weeks and I still haven't heard back. I truly hope there is good reason behind why I was treated in such a manner. (Might be in a different order) 1st photo: Photo of my face while I sat in the waiting room. 2nd photo: Immediately after the session I went to the bathroom. My face had never felt as abused as it did that day. 3rd photo: 2-3 days later. Scars that never existed prior to the session, begin dto appear. My skin felt like it had been scraped against concrete. It no longer felt soft, it was rough and gritty. Today, it's been more than 2 weeks and these scars still remain.

After nearly 18 months and probably 25+ appointments, the results haven't been worth the time. I…read morewas a regular of Kerrin who was always very friendly and extremely accommodating. What ultimately drove me to end my treatment at image care was an unfortunate situation with another esthetician while Kerrin was out of town on vacation. Admittedly, I was running about 2 minutes late to my appointment (I was walking in while a family member recovering from literal spine surgery who had called me for the first time since his procedure as I was walking in to Image Care). This was my first time running late to an appointment over my 18 months with Image Care, and ironically the first time that I didn't have to wait 5-10 minutes past my scheduled appointment time to be seen. In the past, I have waited extremely politely for as much as 30 minutes past my scheduled appointment. The team there is often booked back-to-back and I understand that they are often working hard to see every client for their scheduled time. As I was walking in today the previous client was just leaving the treatment room so I assumed this didn't cause any hold ups. V (Vee? Not sure on spelling) who had booked me while Kerrin was on vacation started my treatment, made very little progress during my short procedure, and stopped after 8-9 minutes when I had paid for 15 minutes that day (the appointment was cut shorter than I was late for). I politely asked her to get just one last problem hair, to which she replied, "No. No you were over five minutes late and I'm not going to be delayed for the rest of the day because of that." Funny because my last appointment with her was delayed by 20 minutes (And her claim was also totally untrue) . Thanks V! I had seen V one time prior to this appointment. While she was more friendly that time, she seemed probably new at the trade and was only able to make half the progress that I usually get with Kerrin during a 15-30 minute appointment. She literally said, "wow! How does Kerrin get so much done in 15 minutes?!" and suggested a 45 minute follow up even though I've kept this schedule for over a year now. In addition to her poor technical skill, she is apparently totally unwilling to provide the service you pay for. For a treatment that charges per minute, booking with V will be a complete waste of your time and money. Apparently you'll pay for twice the time with only half the progress! Only plan to go to image care if you're working with Kerrin. She is the business owner and has truly been great during my time there. I'm sorry to be leaving because of her ditsy, rude, and untrained staff.

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

Solid eyebrow threading place, but didn't end up returning because of the price discrepancy. Ie I…read morewas told one price on entering the salon, and then a very different price after getting my brows threaded...by the same woman LOL. That was weird but honestly if you're local to this place, she's a solid brow threader.

The threading place is located inside of another salon, I almost missed it when I first walked by…read more Inside the salon it was a bit unclear whether the threading booth was fully a part of the salon or a separate entity. The threading was perfect, very exact and beautiful. Fast, good price. I would definitely recommend eyebrow threading here. I knock one star off for the location inside this salon. The other salon people weren't exactly a picture of kindness. I walked in a man looked at me like "uh can I help you" and I indicated that I wanted to get threading done. He said "well you're gonna have to wait, she's already threading someone else", which she was. So I sat and waited. While I was waiting, another lady from the salon came out and asked me if I was waiting for threading, and I said yes. She said "you're gonna have to wait for her then". I started to get the feeling that they were annoyed that I was there for threading instead of their salon services. Throughout the entire waiting period and threading, the salon staff were talking very loudly and somewhat unprofessionally, taking personal calls on the phone and such. Suffice to say the salon impacted the atmosphere of the threading, but the threading was worth it.

Isabella has a gift for cutting and styling hair and for caring about her customers/clients. I came…read moreto her with a chopped up cut and over a period of months with cuts every two months, my cut is now just as she promised it would be. I am very happy to recommend her highly.

Kymorha was amazing. Very welcoming and sat with me to discuss what I wanted. My hair looks exactly…read moreas we talked about.

Owner is not nice, has an attitude. He goes as far as texting customers to tell them they aren't…read morewelcome anymore. Completely unprofessional. Employees also can get attitudes with customers. Looooong waits even when you have an appointment. There is nowhere comfortable to sit and wait. Prices don't match website; they are more expensive in person. Are they making them up as they go along? Why even have a website with prices then. Employees gossip about one another in front of customers and have even admitted to showing up for work hungover or spoken about other employees using drugs, again in front of customers. To top it off, no parking. Yikes. Save yourself the headache.

My husband and I go to this salon and have Dawn as hairdresser. She's great. We're both very…read moresatisfied My hair isn't easy to deal with. It's bushy, thick, curly, dry, prone to tangles, very long, and finicky. But she understands how to cut it, dye it, restore it, and style it. Not too many hairdressers can do it. So, if you have hair like mine, ask for Dawn. You can book your appointment online too, which is very convenient.

My go-to place in Boston for threading. Never left disappointed. The owner is incredibly kind and…read moretalented. Costs about 17-20 with tip. I've never had an appointment just walked in and got taken care of each time with minimal wait. They never make my eyebrows too thin and are great at maintaining its shape but cleaning up!! Cozy studio with two threading chairs.

During the pandemic, I could not get my eyebrows threaded. I did not want to have an overgrown…read morehairy unibrow, so I ventured here one day when it was safe. This is a small place with 1 seat, so make sure you wait outside if there is another customer inside. The cost is $12 for eyebrow threading and $10 for lips. PRO TIP 1: Check in with Yelp to get $2 off! PRO TIP 2: Get a loyalty card. You get free eyebrow threading after 10 visits. The lady was good at one she was doing, she cleaned up my eyebrows and they looked good.

Asked for my favorite stylist and granted hair is lovely just the right color blend new with now…read morewhite thighs

This was my second visit to the salon, and I love it! I especially love that they use vegan…read moreproducts, and Valeria is incredibly talented. I've been so happy with my haircuts and my overall experience at Aveda. I highly recommend this salon to anyone looking for a great place for their hair! ‍

Best hair cut: short but doesn't make me look like an old lady...they've recently movedread more

Linda, the person who's been cutting my hair for 15+ years has just relocated to Filomena's. She's…read morevery sweet, talented, meticulous, and attentive - what more could you want? Oh - price... their prices are excellent! I was the only man there - the majority of their customers appear to be women. But I felt completely welcome and comfortable.

I have been seeing Kelly roughly every other week for the past year, and have seen massive…read moreimprovements in my skin. For context, I have pretty severe cystic acne, went through one round of Accutane which helped initially, but then my acne came back with a vengeance. I had awful inflamed nodules and acne all along my neck that were painful and itchy, and it is completely smooth and clear now thanks to Kelly's skill and persistence in extracting. I also get microdermabrasion, which she recommends on weeks when my skin is looking calmer and can benefit from the extra exfoliation to get rid of dead skin and help with scarring. She also does scalp and facial massages to help you relax during the treatment which is really nice. If you have acne-prone skin that hasn't responded to typical treatments or medication from dermatologists, I wholeheartedly recommend seeing Kelly. Getting regular extractions and facials with her has made a world of difference, and I can finally see real progress in my skin that actually lasts.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

Got gelX nails came with into picture and didn't have to ask for a cuticle clean up as I would have…read moreto ask for a manicure with services elsewhere . Helps with the quality of longevity of nail wear if nail beds are clean . But jinjin I think was her name did good. Pay with cash to not be taxed . Medium gelXw' all 10 design :$95 Brow tinting w' gel pedicure:$82 Treated my mother . We love our results!

Pictures don't do them justice…read more Went in for a pedicure and gel x manicure and I absolutely loved the way they came out!! I won't reveal the person who did them because I want to keep her to myself. I loved her work ethics and her level of details! Nails with gel x come out SOO MUCH better then acrylic. Never had done them before with gel x but so worth it. More natural and less damage to your nature nails. Color she selected so I don't know the name. A total of $103 when paying in cash.