What a cozy spot! They are tucked away in a little plaza next to Sam's Club and it's the perfect…read moreplace. When you walk in, you are greeted right away by the receptionist and checked in. The front area is very clean, organized, and has a welcoming vibe. I was taken back within a few minutes to the room I'd be in which was also very cozy. My esthetician was Cameron and he was phenomenal! He answered my questions and made the experience relaxing. He also was intentional about the products he recommended for my concerns while not pushing me to change my whole skin care routine which I greatly appreciated (a common experience I've had at other places). I got The Restore Deluxe Organic Facial and it was reasonably priced and included all the things I enjoy (cleansing, mask, exfoliating, massage, and I added on derma planning). Overall, this was a really pleasant experience and I will absolutely be back!

Love love love this place! I came here and I was greeted right away by a friendly receptionist name…read moreCarolina. It was my first time and she explained the process and helped me booked an appointment. Carolina was very helpful and welcomed me immediately. I then was introduced to an aesthetician name Cameron. He was amazing and provided phenomenal service! Cameron was fun to talk to and I enjoyed the service he provided. I see myself coming here again due to the professional service and friendly staff!

From the moment I walked in the front desk, staff was welcoming, kind and professional. They…read moreimmediately made me feel relaxed and even offered me water while I got settled in my massage therapist, Dulce, was wonderful. She listened to my needs and used to the perfect amount of pressure throughout the entire session. I left feeling refreshed, relaxed, and much better than when I arrived. I will definitely be coming back and highly recommend Dulce to anyone looking for an excellent massage experience.

**Disclaimer** (I am not a member and this was my first time ever) I had an extremely disappointing…read moreexperience at Hand & Stone in Peoria. The biggest issue was my interaction with the manager, Megan. Her attitude was incredibly unprofessional, and the way she spoke to me made me feel completely dismissed rather than helped. As a manager, I expected her to know how to communicate with customers and handle concerns professionally, but unfortunately, that was not my experience at all. What made the situation even more uncomfortable was the way I witnessed her speaking to and treating employees. The atmosphere felt tense and unwelcoming, and it was shocking to see that kind of behavior coming from someone in a management position. I came to a spa expecting a relaxing, positive experience and instead left frustrated and uncomfortable. Good customer service starts with management, and based on my experience with Megan, this location seriously fell short. I will not be returning and would not recommend this location to anyone looking for a welcoming or professionally managed spa. If I had the option for negative stars I would.

Amazing service and quality lashes! Tori was great from the beginning to end, she was very thorough…read moreand gave me exactly what I wanted. I get endless compliments on my cat-eye hybrid set. Thanks Tori!

Went in for a brow lamination/ tint AND lash lift/tint…read more They looked great and full when I left.. then, 2 days later, after I washed them, the "lamination" completely disappeared. As if it never happened. Lashes are okay, not great but I can live with them. As for the brows... horrible. I then went in for a micro needling service hours later, it went good & pain was 4/10. Wasn't that red after too. I felt great afterwards. They don't let you choose the serum or ask about your skin concerns. Randomly use whatever they use for everyone. Felt like it was surface level though. Like I could've done the same at home for $230 but do it 40 different times (cause I'd have so much product) I feel like it was sort of a waste of money. Cheap though, you get what you pay for I guess. But as far as the lamination ... horrible. Kind of disappointed.

I have had several rushed visits here but yesterday was the worst one. It was my first time seeing…read moreDr. Rorex and it was a horrible visit. She tried to sell me hundreds of dollars worth of things they can do to my skin. When I said I couldn't do that and that I wanted her to look at a spot, she said my time was up and I have to make another appointment. I was in shock. This visit was me listening to her sell numerous things she could do to my skin, instead of her actually checking a spot on my body. The front office staff and manager helped me tremendously after my visit and I'm extremely grateful for them. I'm looking for another dermatology office now. After seeing the numerous cases similar to mine keep happening, I hope this company knows what to do to stop losing patients.

Arrived at 7:50 for an 8:00 appt. Gave a receptionist my name and appt time, sat down to wait. Some…read morepeople were being called back for treatment, apparently without regard for arrival time. After a 1/2 hour I asked at the desk what was going on. They said sorry, computer is down we don't know who is waiting for what doctor. I left and will be looking for a new doctor. This is a massive failure by management for not having a backup plan and on the desk personnel for not having the imagination to simply have people write down their name, Dr and appt time on a clipboard and proceed from there.

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!

I've been going to Beauty Secrets Day Spa for 2 years now and cannot say how happy I am with all of…read moretheir services. Donna has been doing my eyelashes for 2 years and every single time they've turned out absolutely perfect. I would consider myself a very cautious person when doing anything with my face. I had so many questions about the service when I first came in and Donna was (and has been) so patient with educating me! I also highly recommend lash lifts, I can go up to 7 weeks between services while keeping a good curl and love that I was able to ditch the eyelash curler. Thank you :)

Beauty Secrets is a wonderful business in the Peoria area. My daughter goes to Sarah for her…read morepiercings and she is the absolute sweetest woman ever! I recommend her to everyone. We look forward to trying more services.

Go see Anita!! She was informative and helpful in every way possible. Great scheduling process and…read morefriendly staff. Love it here!!!

Her assistant (who refused to give her name) is literally ruining Cari's business! She sent…read moremedication to an incorrect address , sent the wrong medication & charged cards without permission- she also sent a text saying "good luck" after sending meds to an address's incorrect, with kids there! I would stay away ! She's very toxic! Putting kids in danger is totally inappropriate & illegal ! I was Cari's patient for 2 years until the "assistant " ruined it! She would be great in a horror film

At first I thought she was awesome as she had done in 45 mins what others had done in 2-3 hours…read more However I quickly learned it was because she was using lash groupings and heavy glue. When I asked I was told it was her tears of experience, heck okay, what do I know? But it got worse and my lashes started falling out, but I had to stop bc I had nothing left to attach lashes too. Sure she recommended serum and I bought it, but what grew back, she destroyed. I did my research and sure enough it is highly recommended NOT to have group lashes glued to your lashes. I stopped going and waited 6 months before I had something for a true professional like Sexy Lexie Lashes to work with. I still have bald spots even after 6 months, but they are growing back. I just say "Buyer Beware!" Unfortunately single lashes is not what fell out, so I strongly disagree.

Christy is awesome. Not only does she do an amazing job, she is very accommodating with my crazy…read moreschedule. I moved here four years ago from Southern California and her quality surpassed my last person! I highly recommend her!

Been going to SMI for many, many years. Very supportive of the training environment, and the…read morevarious student interactions. But after the takeover by new management last year, the experience has gone down hill. Recent visit for a spa facial was less than pleasant. Student asked for my feedback, which I shared with her. Then I expanded on my dissatisfaction with the receptionist. Follow up email from management sounded more like I was being chastised. She offered to refer me to another neighborhood spa. I thanked her for her offer, politely declined, and assured her I would not be returning. Gave her a couple days to reply to my feedback. Nothing forthcoming, so I'm happy to share my displeasure with anyone interested. Very sad , and too bad their students are not taught about the real world .

had a fabulous day here with Leanne Instructor was…read moreknowledgeable and. place was great definitely go see this girl

My first appointment was with Morgan and it was wonderful. We discussed our plans and agreed on a…read moreshort cut that would satisfy my wants and needs. She explained the process of the cut and I felt very comfortable with Moran. When I left the Salon I liked my hair cut very much. But when I worked with it by my self the next morning...I LOVED my new cut. It did exactly what I wanted it to do with no timely process. My hair just knew where to go and what to do. Thank you Morgan.

Shelley is just the BEST!!! She always greets me with a mile-wide smile!!!! But best of all - she…read moretruly knows her stuff !!! With all the products and info about facials overwhelming this novice consumer, Shelley knows just what will make my skin radiate and it does!!!! I feel sooooo blessed to be a client of hers and benefit from all her professional knowledge !!!