Tiffany is very friendly and amazing! Very professional and a virtually painless procedure. And Jill at reception is the nicest person!

LaserAway misrepresented my Clear + Brilliant balance, insisted I had many treatments on my account (even when I told them I didn't think that was correct), and pushed me to use them. I became excited and planned around those treatments -- only to be told later that I actually had NONE because their system "glitched." They took no responsibility, offered no compensation, and even acted like this was somehow my fault. The emotional whiplash of being told you have treatments you paid for, then having them suddenly disappear, was completely dismissed. I emailed corporate multiple times and received no real help or accountability. They also overcharge, charging the same price for face-only Clear + Brilliant as other med spas that include neck and chest. Unprofessional, careless, and untrustworthy. Once they have your money, you're on your own. Avoid. read more

I arrived 10 minutes early for my appointment and walked up to the front desk of Summerlin branch. The staff member, Mattie, was someone I immediately recognized because she had previously sold me several LaserAway packages, and I even referred a few friends to her. When I approached the desk, she was on the phone, so I waited politely to be acknowledged. Instead of greeting me or even making eye contact, she continued her phone transaction and avoided looking up. After standing there for about five minutes with no acknowledgment, I decided to sit in the waiting area. When my scheduled appointment time arrived, she was still on the phone. I waved gently, and said, "Just checking in." She only nodded without a greeting or any attempt at customer service. What made this experience more disappointing is that this same staff member was extremely warm and attentive when she was selling me packages and assisting the friends I referred. However, her attitude noticeably changed after I requested a refund for a package I no longer needed. The process took far too long, and I eventually had to write a letter to the company to expedite it. Ever since then, her demeanor toward me has been completely different. Front desk staff are usually friendly, welcoming, and professional, which is why this experience stood out. As a long-time client, this was the first time I felt dismissed and treated differently. Unfortunately, this interaction has made me decide to finish the packages I already purchased and then look for another company that values and respects its clients consistently--not only when they are making purchases. read more

For me , I think of going to this place for services are like an equivalent to a fast food chain (these things are all over the place) . You crave to have something fast, but you regret it once you're finished. What did they say when I told them I was extremely disappointed it results (as in zero change in two weeks - the key marker) ? "Oh come in for touch up! We won't refund any portion of your service fee and will still charge for the touch up". ! read more

It was very expensive for almost no visible results. I have melasma and financed a laser treatment thinking I would help , but alas 6 sessions and I don't feel it helped read more

Thieves: Do Not Sign Up for PatientFi account through LaserAway Summerlin . I signed up for a $2,800.00 plan to receive Botox/Xeomin from LaserAway. I told the Summerlin location that I was traveling from out of state and they promised I could get Botox at any LaserAway nationwide. Lies! My closest LaserAway doesn't offer this service. Now, they keep trying to get me to get a different treatment (like laser hair removal, etc.) & are pushing store credit instead of giving me a refund. I feel like I have been scammed and people should avoid doing business with this location & LaserAway. Please don't make the same mistake I did. read more

Amazing! The customer service at LaserAway Summerlin is out of this world. Jill, the Director, is so kind and knowledgeable. Called to make an appointment and she was able to guide me and suggest the right treatments. When it came time for actual treatments, Mattie got all signed up and ready to go. She was able to address ALL of my questions and concerns. As an added plus we spent time getting to know each other and she really made me feel at home. On treatment day I received both laser Hair removal and the Clear and Brilliant laser facial with Nurse Suzie and she made both THE most comfortable experiences with very minimal pain I've ever had at a laser hair removal facility as I'm currently in the maintenance phase and have had my fair share of treatments. Can't wait for the results. So glad I chose LaserAway Summerlin! read more

I have never experienced such consistently terrible customer service. Every time I come here, I end up waiting far beyond my scheduled appointment time. While occasional delays are understandable, this has become a pattern. I also frequently receive calls to reschedule my appointments at the last minute, which is incredibly frustrating. Today was the final straw. My appointment was set for 3 PM, but I wasn't taken in until 3:20. When I was finally seen, I was told they had only scheduled me for armpit and arm treatments, despite booking for additional areas. When I questioned this, they told me they couldn't do anything because they had other customers scheduled at 3:30. I swear, I'm not a problematic person, but they really messed up this time. I shouldn't have to deal with constant issues every time I come in--I have a life too! I deeply regret ever spending money at this place. They may have a well-known name and a polished appearance, but there are far better places for laser treatments--places that treat you like a human being, not an inconvenience. read more

OH EM GEE! First time getting Xeomin here in Las Vegas since moving here two years ago, and I'm so glad I had my first experience at LaserAway in Summerlin off Charleston! From the moment I walked in the door (which they opened for me hehe) I was greeted with kindness, great energy, information on the procedure I was getting and answers to every question I asked. My LaswerAway team was Marie, who injected the Xeomin (so fast and efficient), with concierges, Rebekka and Shannon. I was in and out of there in about 20-30 minutes. Already cannot wait for my next appointment and can't wait for the amazing results. Thanks again, LaserAway Summerlin! @dudeitsice read more

Well I'm 71 years old and never had a facial. My gym LVAC chose me for a free facial here. The three women running the business were absolutely gorgeous and so friendly. I am extremely pleased with the results of my facial, my skin feels more vibrant and smooth and softer than I can remember. They were very friendly and kind to me. I've never seen such beauty on all three of these ladies. It's absolutely imperative that you make an appointment ladies and men. Go see them and feel and see the amazing results. I'm so pretty lol. You will be very satisfied in the results. Don't wait call and make an appointment today. They even gave me a gift bag with some amazing little gifts in the bag. CALL THEM NOW. Take it from TikTok creator Vegas Guy the bull. You'll love it read more

First time in, was soo nervous, but as soon as I came in they were so lovely, and jemmy was amazing made me feel better, love the service here 100% recommend read more

Love this place! I just finished my 10th laser treatment and I have been treated awesome the entire 10 visits. Such friendly staff and I am so happy with the results. I did almost all my treatments in the Las Vegas area, but some of them in Ft Lauderdale as well. I would highly recommend!! read more

Visited the Summerlin location for a botox treatment. All of the staff from the front desk to the nurse who treated me were super nice. Customer service has always been wonderful at both locations I have gone to. The nurses are very professional, always explain the procedure and any side effects you might experience. I have been going to LaserAway for years and the treatments I have received have made a big improvement on my face. I often get compliments on how good my complexion looks. The Clear and Brilliant treatments I get have also definitely made a difference. read more

LaserAway - My face after a botox treatment (68 years old) - Medical Spas Near Me - Las Vegas, Nevada

Solid location and flexible scheduling make it very convenient to get in and out for treatments. The equipment is clean and well kept, and the staff are all sweet/helpful. The laser hair removal has been pretty painless and halfway through the treatments it appears to be going well with noticeably thinner hair. They offer a plethora of other services as well, and have regular specials, though I can only speak to the hair removal. read more

Worst customer service. Refused to shorten my time from an hour and a half to an hour even though I don't do the full treatment. The operator gave me attitude the whole time and her tone was so condescending. I regretted spending money here. Please go somewhere else where people treat you like a real customer. read more

This was my first time at this location and the ladies here were all so amazing!! From the moment I booked my appointment, I got the confirmation by txt right away and then again the day before to confirm as a reminder so if you're scramble headed like me it's a peace of mind. The office is clean and quaint. They even have a TV you can watch while you're getting numbed up. They are not stingy with the numbing cream and literally one of the least painful sessions I've had, if you have low pain tolerance like me. The results are amazing and well worth the money and and well worth the trip from out of town. I couldn't of said thank you enough for everything, I mean look at these results!!! read more

LaserAway - First session of clear and brilliant. - Medical Spas Near Me - Las Vegas, Nevada

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This place is the biggest scam. If you purchase a package, you will be up sold each and every time you go in for a treatment. I've had over 10 clear and brilliants which they swore would help my skin issues, but every time I go in, they push another "new" treatment on me that will supposedly help more. It's disheartening to spend a lump sum of money on a treatment only to continue to be told you have to spend more and more to see any results. The nurses are super pushy about it even after you politely decline numerous times. Today I cancelled due to a unsafe weather advisory and they rescheduled me with no issues. Then, hours later I get a vm stating I am being charged $50 for my no call no show. I have since called and spoken to 5 different people; still with no resolve. The internal communication is awful. Even the manager spoke over me, was dismissive and could do nothing to help. She literally told me to call corporate and gave me the number that we were currently talking on. Supposedly corporate is going to call me, but given the poor communication I've seen internally, I highly doubt they will follow through or do anything to make this right. read more

This place went down hill fast. I have been going to this location for almost 2 years. I purchased a new treatment because I enjoyed my first one. This round was full face and neck treatments with 10 maintenance whenever you need appointments. I was rudely told I actually used all my 10 and only had 4 maintenance left, I have never used a single one! They did however offer me a coupon to purchase more, what a joke. She rudely told me I could only do neck so, I said okay I'm not giving you any more money. I went to go to my appointment today and all of a sudden they are running late and have to re book me. read more

I was extremely nervous to get lip fillers Injections. My 1st time experience was a disaster tbh! But LaserAway in Summerlin really took good care of me! From the receptionist to the Regional Manager Supervisor and most especially the amazing Ms. Julie!! Julie really treated me like am a VIP! She then evaluated my face structure to come up with a plan for what lip shape would look best, while still taking into account what I'd want my lips to look like. She told me it's important that she put filler in both the top and bottom lips to help balance and keep things natural not overdone. And It's because I wanted my lips to look fuller and plumper, she really took her time to make sure they were the shape and volume we were trying to achieve. And she did make it happen! She has the lightest touch and didn't even get bruised after the procedure! My lips were healed in 2-3weeks tops! And when i came back for a retouch, she even recommended to get my nasolabial fold filler done from my the leftover remaining products that i had and even tho i was so nervous and scared in the beginning she really did an amazing job! And i am so glad I listened to her! It's been over a month now and i am loving every bit of my lips and my nasolabial fold fillers. Despite the unfortunate experience that i had in the beginning, I am glad that i went to LaserAway for this and soo grateful that Julie was my Clinician. She is very knowledgeable and THE BESTEST Clinician for me ever!! I really recommend LaserAway Summerlin and especially JULIE. And I would definitely go back to get more fillers in the future with her as my Clinician! Thanks soo much Julie. read more

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I love working with the technicians - I'm in the process of removing the tattoo I have on my neck and every time I go they make me feel so comfortable! I feel like they genuinely care and answer any questions/ concerns I have. The front desk is why I didn't give this 5 stars... they're VERY pushy with sales. They try to sell me on facials/ hair removal services after my sessions and I'm standing there with a huge gauze on my neck... I think they need to be more considerate. read more

I came in to do a full leg laser and a clear and brilliant facial. Jessica and Nicole were AMAZING and very professional! They explained what was going to be done during each procedure and I was told ahead of time that the areas below the knee are more painful than the thigh area. Nicole tapped my leg around the area that she were lasering so that I did not feel the pain as much and it really did help a lot. For the clear and brilliant facial, they numbed my face for a while before they began. Since it was my first time, they started on a low setting so that my face would get used to the feeling. Afterwards, they provided a vitamin C mask and applied a mixture of sunscreen and vaseline. They made sure to not only verbally discuss the post-treatment care but also to send it to me via text and email so that I had access in case I forgot anything. I look forward to coming back here for more treatments in the future and I will definitely be asking for Jessica and Nicole! read more

The best possible costumer service! I had the smoothest sign up with Laser Away thanks to Rebekka. I'm a first time laser client and she made sure to inform me on all things laser. I'm excited to start this journey! read more

I had a great experience today with Jessica and Riley! They were so professional I will be coming back soon! read more

Such a wonderful experience here! So glad I came! Right when you walk in a comfortable atmosphere and greeted right away! Nice clean environment! The girls specially Cassie at the front desk are so accommodating and welcoming I went in for treatment the nurses specifically Nicole were truly knowledgeable on everything I was receiving and made me feel so comfortable! Everything was such a great experience I highly recommend Laseraway for your next visit this location truly makes you feel like family! Five stars. read more

It is a bit expensive, but they make it worth every penny. From the moment you walk in your greeted with 2 beautiful smiles from Gigi and Joy. They make sure you feel welcome and get you setup quick to get you on with your day. If you need some attention they will strike up a good conversation to help you forget how much you spent. These 2 ladies have always made the experience worth it. Not to mention the quality staff of the nurses. They are so welcoming and make sure your comfortable while getting your treatment. The nurses also make sure your treatment is going well by showing compassion with quality questions that make sure the treatment is going as planned. Thanks again to the whole staff. read more

LaserAway rocks! I received Voluma in my cheeks today, and wow, what a difference! The effect is like a very subtle lift, very natural looking. Christina and Jamie are straight-up artists, they really studied my face to create an extremely balanced and flattering result. I couldn't be happier. Thank you, LaserAway, for the warm and welcoming environment and your caring, expert staff! Highly recommend. read more

Everyone's been extremely nice and understanding! I'm almost done with my underarm laser treatments and everything they had explained to expect is becoming true. I appreciate that they always ask to make sure the treatment is working, and I can tell the nurses (Ruby) take their time to be thorough every session. Thank you so much! read more

Love this place!! Doesn't matter when I go or who helps me, everybody is amazing! Victoria and Candance checked me in and help answer questions I had in the retinol repair, cool sculpting, among other things. Nurse Mary did an amazing job making me as comfortable as possible during the treatment. This is my 3rd time at LaserAway. If you're looking to get rid of hair, then I strongly recommend LaserAway. It really feels like I'm going to visit friends! read more

Staff was efficient, knowledgable and kind :) The process was easy and happy throughout the experience.

run for your life. dont make the mistake of getting your face ruined. they are uneducated and make snarky remarks when youre not looking.

After my first treatment I was blown away! I never had laser hair removal before so taking this big step for me was very nerve racking. However, with the comfort of their staff and their high quality equipment I felt safe and I barely felt any pain or discomfort during the entire treatment. They have amazing deals and they change frequently so make sure you decide quickly which would be the best option for you. The staff on on the phone were also very nice and professional. I especially loved Lilly, the way she helped break down the whole process and understand the treatment was amazing. You could tell that she had a lot of knowledge on everything she recommended. Definitely would recommend booking laser hair removal treatments with them. Especially with the amount of different deals they have on pricing! read more

Amazing customer service Jared really took his time to lay out everything I needed for the mere future. The office is clean and sanitized, the tech that Laseraway'd my hair was new and possibly in training but she did a great job. However, I wish she offered wipes to wipe the chalk marks left on my body. Overall, great place to come for hair removal service I've seen about 80% hair growth gone and I am not done with treatment. They have several different services offered for men and women, I highly recommend speaking with Jared to get started. read more

LaserAway - Medical Spas Near Me - Las Vegas, Nevada

I'm so happy I chose this establishment for my skin needs. I've been researching laser hair removal and Botox for years and decided it was finally time. LaserAway came in first place for many reasons; Cleanliness, customer service & ease of financing are just a few for me. My second visit was even better than my first. Julie was meticulous in making sure she got all of my Brazilian and that I was comfortable throughout. I love small talk during the session to take my mind off it and she was super friendly. Much less pain than a tattoo though! I also opted for Xeomin and once again Julie was amazing. She walked me through the whole process and made sure I understood the timeline of effects. I'm very satisfied with all of my treatments and will definitely recommend this place to my friends. read more

I went to this establishment to have laser hair removal and was very satisfied. The service itself was easy and has great results thus far. This establishment stands apart from others because it has a very professional and exceptionally pleasant staff. read more

Had my first session today and I was worried and nervous for nothing literally. Didnt feel it much at all which is surprising. Victoria was wonderful as well as Serina as soon as I walked in the door I felt welcomed. Nurse Mary was great I suggest her read more

I'm thrilled with the results after only 4 sessions. All the years I wasted money waxing- Thank God I found LaserAway. The staff is very professional & friendly. Mary, my 1st technician put me right at ease with her knowledge and expertise. Today the front office staff JUST MADE MY DAY, I didn't even know I had credits to use & I left with a bag of AMAZING SKIN CARE PRODUCTS for $13.00, what a BLESSING. I HIGHLY RECOMMEND THIS PLACE FOR LASER HAIR REMOVAL. read more

LaserAway Summerlin is pretty much my second beauty/self-care family after my manicurist lol this month makes 1 year of receiving services from them and I couldn't be happier. Today I completed my 7th session for full legs. I have 2 more sessions for full Brazilian and underarms (I've completed 7 so far as well). This has been a great experience, so much so that tonight the lovely and always accommodating front office ladies Sarina Cole and Victoria Joyce helped me commit to 10 sessions for full neck and 8 for my happy trail and at a great deal with their current 70% of small areas special. I'm pretty much getting my happy trail for $89 and with an overall savings of $800+!! Also a huge shout out to my wonderful clinician Mary Cabael. She is meticulous at her job and as sweet as ever! See you ladies in 8 weeks and if you're not convinced already just stop in and have a chat with the team. read more

LaserAway - Medical Spas Near Me - Las Vegas, Nevada

Thank you so much for taking care of me. You guys are awesome! My session went great very happy. Laser Away is the perfect place to go for laser hair removal and more. Great staff and good team work. read more

I have been considering laser hair removal for a while, and I thought that because I have coarse, dark hair, it wasn't an option for me. However, I stopped by LaserAway at Charleston to inquire and the staff was incredibly knowledgeable and helpful. I made the leap and haven't looked back since. The nurses, Julie and Laurie, check in throughout the procedure and work to ensure my comfort throughout. The front desk team, Cassie and Jared, always offer a smile and work with me for scheduling. 3 sessions in and I have already seen a drastic decrease in body hair. I am incredibly pleased with LaserAway. read more

As soon as I walked in, I was welcomed with nothing but good vibes and love from Jared and Lindsey! They were so sweet and helpful. My nurse Lauren was amazing too, and she made sure I was comfortable during my entire session. Overall I had an amazing experience and I look forward to my next visit! :) read more