I feel so lucky to have stumbled upon Elizabeth via our Facebook community page. I had visited a…read moreRedmond bridal salon that quoted me an outrageous price and was also fairly demeaning in the process. When I went to Elizabeth for a quote, I was instantly at ease with her incredible focus on the customer and her friendly, realness. My dress required a good deal of alteration due to weight loss and she and her team approached it with an amazing attitude and ease. I felt like a princess when I walked out of the shop with my final alterations completed. She also altered both of my daughters' bridesmaid dresses and they looked amazing in them! Thank you, Elizabeth, for helping me have my dream wedding. I am so grateful to you!

I went in yesterday to get some ideas for an upcoming event. What I found was a well stocked, full…read moreservice boutique. Despite Ms. Elizabeth's apologies as to the depleted number of gowns, I found several beautiful dresses in my size and colors I wanted. Although I was not the only customer there, I left feeling like I got the most personal service. The buy, rent, and on sale gowns where all of equal quality and well priced. She suggested alterations to one that I had some concerns about that would make it the gown of my dreams. Thank you for making a routine shopping trip into a wonderful experience!

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

Everyone at Idina was so kind and helpful! Especially Nadia went above and beyond to help me and my…read moremom with the dress of our dreams. I came looking for a second wedding dress after I disliked my first. I had a tight timeline and they were able to completely customize my dress and have it altered on time. Their seamstress Julie is so talented and also helped transform my mom's old wedding dress into a welcome party dress! Could not recommend them enough.

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter's senior prom, and the…read morezipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store -- "never" outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night. To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could "inspect" the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom--time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse. When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance--essentially protecting them from any responsibility, no matter the circumstances. Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned -- my daughter was fully zipped into the dress before it failed. They clearly don't care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses. There are shops that care far deeper than your pockets. This is not one of them!!!!

Hated this store. My mother and I are black and as soon as we walked in we could feel the vibe…read moreshift. Whole time felt uncomfortable and we were not treated well. Most likely racist. Not trying to throw the word around but when youve dealt with this stuff you know. Just wanted a prom dress. Got the measurements for it to be tailored and received the day before prom. Tailoring was terrible and there were black marks all over the dress as if someone had stepped on it. Wasn't even cut to the length I asked for. We had limited transportation and time so it sucks we had to even buy from this place. Other clients were treated better and I honestly want my money back. I wouldn't go here if you aren't Latinx or white otherwise they're probably going to do the same as they did to us.

Terrible experience. The sign said the store was open, but the doors were locked. When I called,…read morethey kept going back and forth and said they'd open it, so I waited. After several minutes, they saw me on camera but never came. When I called again, they suddenly said they were closed. I truly believe I was ignored because I wear a hijab. Completely unacceptable behavior.

My daughter and I stopped by on 5/2 to order dresses for prom. We selected three dresses to try on…read moreand paid the "average" price between the dresses with the understanding they would arrive within two weeks, leaving enough time for alterations before prom on the 30th. Two weeks came and went with no phone call or update. I had to take the initiative to follow up multiple times, despite being told they would call me back with updates, which never happened. I called on the 12th, 21st, 22nd, and again later that week, and each time I was given a different story. Finally, on the 22nd, only 8 days before prom I was told the dresses were being held up in Portland. By that point, I had completely lost trust in their communication and customer service. The lack of follow-up, transparency, and urgency created so much unnecessary stress and anxiety during what should have been an exciting time for my daughter. Again, I had to reach out when I didn't hear back by the 26th, I still had to continue reaching out myself for an update!!! I finally received a call from Jen on the 27th, just 3 days before prom, saying the dresses had arrived around 2:30 PM. I had to leave work early to rush over so my daughter could try them on, choose one, and then quickly get it to alterations in time. What disappointed me most was not just the delay, but the complete lack of initiative, communication, accountability, or even a simple apology. After reading another recent review describing a very similar experience, it's concerning that this seems to be a pattern. I will not be returning, and I'm sharing this review in hopes of saving other parents from the same stress, frustration, and last-minute panic that we experienced.

I do NOT recommend purchasing from Enchanted Bridal and Formal Wear. This has been one of the most…read morestressful and frustrating shopping experiences I have ever dealt with as a parent. I took my daughter there on April 18, 2026 to purchase her prom dress for prom on May 30, 2026. We made it VERY clear to staff when prom was and they knew alterations would be needed. We were reassured multiple times that the dress would arrive with "plenty of time" for alterations. I was specifically told the turnaround would be about 2 weeks and that the latest arrival date would be May 5, 2026. May 5 came and went with ZERO communication from the store. After hearing absolutely nothing, I called on May 7 and was suddenly told the dress was on backorder. Interesting, because when they took my money, I was told the dress was "in stock," "ready to ship," and coming from California. Nobody bothered to contact me about the delay, apologize, or even update me. Apparently, once they got paid in full, communication no longer mattered. When I asked when the dress would arrive, nobody could give me a straight answer. After another week of silence, I called AGAIN on May 13 and was told the dress should arrive by May 19,an entire MONTH after ordering it and barely over a week before prom. At that point, there was almost no time left for the alterations THEY KNEW my daughter needed from day one. What made this even worse was the complete lack of accountability and terrible customer service. When I asked what they planned to do to make this right after causing so much unnecessary stress, I was basically told "there's nothing we can do." No solution. No compensation. No urgency. Nothing. I even asked if they would at least help cover rushed alteration costs since their delay created the problem in the first place. Instead of showing understanding, staff got defensive and rude and asked if I wanted to cancel the order. The audacity was unbelievable. How do YOU get an attitude with ME after failing to communicate, missing your own promised timeline, and holding my money for over a month? To make matters worse, they don't even have an in-house seamstress and asked me if I knew someone who could sow. WHAT?!? So, now with prom a week away, I had to scramble to find someone willing to do rushed alterations at the last minute because of THEIR incompetence and poor communication. Fast forward to today, May 21, 2026, when I finally picked up the dress. The employees acted cold and standoffish the entire time, and it took nearly an HOUR just to try the dress on. Not one person seemed apologetic or concerned about the stress and inconvenience they caused. This entire experience was exhausting, unprofessional, and completely unacceptable. If you value communication, professionalism, and basic customer service, spend your money somewhere else. They were more than happy to take my payment in full immediately, but completely failed when it came to actually delivering on what they promised. Shop in Puyallup, WA Absolutely will NEVER return.

i went in with my friend and co to go hunt down a dress and we had such a wonderful experience!…read moreayla was helping us out and she was absolutely lovely! she had such a great energy and was very helpful, kind, knowledgeable, funny, efficient etc. genuinely had so much fun and fame is a gun by addison rae played while we were in there which was a nice bonus

Future brides may want to carefully review cancellation policies and visit multiple stores before…read moremaking a final decision. Be 100% sure you want it. I felt like I had made a terribly wrong decision within 12 hours. My dress wasn't in the store, so it was ordered to be shipped and ready by the end of the month. Canceling the order cost me $250, no exceptions. Lesson for me, I should have read through everything before purchasing.

I accidentally and fatefully stumbled upon Bay Trendy Boutique when I was moments from giving up on…read morefinding a dress for my wedding shower. I ended up leaving this beautiful store with three gorgeous white dresses that I can't wait to wear throughout my wedding festivities (Bachelorette Party, included!). Jeralyn made my shopping experience feel like she was my personal stylist and trusted friend all in one. Make sure you stop here for your wedding, prom, or any other special event, and Jeralyn will take care of you well!

From the owner: Bay Trendy Boutique is specialized for women’s. We work with different suppliers within the USA …read more Our dresses are unique and limited pieces only. We source exclusive products and built to last forever. Trendy & Fashion forward. Made in small batches, unique styles & great quality. We provide great customers service. We help you find your best dress for the right occasion and right vibes. Hope to see you in our store. We are local shop in Seattle. What are you waiting for!

The moment you walk in the door you can tell this place is different. You are treated special and…read morewith care. You don't have to be a size 2 to find a dress or gown. You and your friends can come in together and try on dresses, and you are not limited to 30 min with or without an appointment. ( Not like some bridal shops) Walk ins are truly welcome. It is best to have an appointment for a wedding party to come in for wedding shopping. The atmosphere and the decor is beautiful. They even have little girl dresses. A fun place to shop for the dress you need.

The staff is always friendly and helpful. Great selection of wedding dresses and special occasion…read moredresses. Bargain prices on everything!