1. Larsen's Shoe Store

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Gloucester, MA

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Larsen's Shoe Store

4.0 (1 review)

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15 years ago

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Surfari - Women's section and surf accessories

Surfari

3.4(14 reviews)
1.2 mi
•$

A small surf skate/surf shop with a range of goodies which is pretty good for a local shop,…read moreespecially since we're in place like MA and not CA! I went in the morning to buy wax and the guy and girl working there helped me out right away- Then I went back after my beach session the same day and they immediately recognized me with friendly faces, which made me feel less embarrassed about going in the store for the second time. I went in because I hated my cheap wooden skimboard that I got somewhere else and asked for their recommendations for a better one. I couldn't have been any happier because both were extremely helpful and informative. I'm a beginner and the guy especially took his time to explain the differences between boards, which ones were best, tips on skim boarding in general, etc. I really appreciate that kind of chill and nice vibe because most people just try to sell to newbies rather than engage in conversation about a common interest! He ended up going in the back to get me a really nice fiber glass one that he actually was going buy for himself, but let me have it. Thanks!!! Both workers have been skim boarding for a long time and they know what they're talking about! The girl also gave me more tips and recommended beaches for all skill levels for skim boarding. 5 stars for actually caring about a beginner like me and encouraging me to know this sport better! They also repair boards and help install traction pads. Definitely going back for the track pads once I get better and also when I feel like trying out surfing! (They do rentals and lessons, yes)

Rude to locals, unprofessional, apathetic, unresponsive. Insulting. Bad vibe. I wanted to be their…read moreregular customer because I like the idea of their shop and always spend as much money as I can in my lovely paradise town of Gloucester. I am even ok spending MORE to shop here. But these guys, no. As a fanatically loyal customer I wanted to be appreciated as such. So in the end, I found what I was going to buy here, somewhere else for a third of the price.

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Nor'east Cleaners

Nor'east Cleaners

3.7(7 reviews)
6.0 mi
•$$

Recently started going to the Noreast store in Manchester and have been pleasantly surprised. The…read moreservice here is friendly with a smile and smart - they remembered me the second time I went in. The quality of the All-Green-cleaning is superb - I have brought in two old, mildewed family heirlooms and they came back in terrific shape. Their seamstress did a perfect small but difficult repair job on an expensive knit sweater (Christmas present) that was very reasonably priced. I am exceptionally pleased.

After years of having so many shirts come back looking old, and collars weird after only one…read morecleaning, I STILL go here a bit! Yeah, I know, glutton for punishment. LOVE convenience, even at the expense of bad service at times. So close to my house. They've always been VERY nice to me when I bring up the collar issue, but it just happened AGAIN. Brand new shirt, laundered ONCE. Got it back and the collar looks far older than it should. Has that strange shine from being pressed with something TOO HOT. Showed the woman working there (again, very nice). She noticed as well, and confirmed it was pressed too hot. Said in the future they will do everything by hand instead of by machine. Think it's two or three extra dollars. I imagine there's gotta be another place that can do standard dry cleaning on this type of typical shirt, not have to pay extra, and not get back a shirt that automatically looks aged. Unfortunately now I have my favorite brand new shirt that looks older than it should. Like my other shirts I've brought there. Shame. ps. Awesome customer service tip would be to make up for the damage by offering some type of free cleaning, or better yet, reimburse for the shirt.

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Nor'east Cleaners
Nor'east Cleaners
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Larsen's Shoe Store - shoes - Updated November 2026

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