I brought in a brand new jacket to be pressed only. It was ruined and they denied any damage and…read morewas very rude.

Amazing service! I got waited on by Alex and he was so helpful and friendly! I need to rush my dry…read morecleaning and he was more than accommodating.

I have been a happy customer from the day that Palos Park Cleaners opened with the exception of a…read morefew years when we lived out of state. After returning to the area about 10 years ago, it was very natural to return to Palos Park Cleaners. It was like we had never been away. They are experts at what they do, from cleaning and laundering to spot removal, mending, altering, and becoming friends because that is the way all customers are treated.

We have been bringing our items to be cleaned here for many years. Our clothing, comforters, etc…read more come back clean, pressed, and smelling fresh. The owners also do alterations. They are nice people who will try to accommodate your needs as far as time requested, etc. I have never been disappointed at Palos Park Cleaners!

Clean facility with plenty of washers and dryers. You need to put funds on a laundry card. Has…read moredetergent and supplies in vending machine.

If I could give 0 stars, I would. I came to wash blankets. The machine charges an additional 0.50…read morefor hot water, but the machine had no warmth to it and the blankets came out cold. When washing, there was no water in the machine. The attendant told me that's how the machines work. The water absorbs into the blankets. While I understand that a certain amount of the water will absorb into the blanket, there should be a residual amount of the water that is just inside the machine and there was none. When the spin cycle started you would expect that the water absorb into the blankets would be extracted and you would see the water come out but during the spin cycle there was barely any water extracted which means that there was only enough water released from the washing machine to dampen the blankets. I asked the attendant for a refund and she told me she could not. I asked for the number of the owner and she gave me a number that doesn't work. It goes straight to voicemail and hangs up without allowing you to leave a message. I asked her when an owner would be in for me to talk to and she told me she didn't know. Do not go to this laundromat because they are only trying to save themselves money so you will be charged to partially clean your clothes if at all.

I'm giving one star because I can't give a zero. I paid for a next day service, and the person…read moredidn't submit my order correctly, and now I was charged for next day service and not refunded the difference of what I paid for and I can't pick up my clothes until Monday. They need a serious lesson in customer service, and I do nit recommend their service for anyone until they are willing to make restitution for theur mistakes. Oh and fyi I put my clothes in on Friday morning, and came to pick them up Saturday afternoon, and my ticket clearly says Saturday pick up on it.

I use dry cleaning services weekly. I moved to the area 2 years ago and started using Feenwood…read moreshortly after. Fernwood provides excellent service and always has my dry cleaning ready when they say they will. Reasonably priced and quality service.

I do not believe my dress was the only item donated. I think they stole it. I was told they…read morecalled me three times Fri and Sat. They are under new management . Since I failed to contact them. The manager said, "How many times do you expect us to call?" I am very disappointed that my most valuable item my wedding dress they claimed the week my dress was donated to Goodwill. But my winter coat and other items were on for sale rack in cleaners. After years of doing business with this business including alterations. I am forced to take my business elsewhere do not

Wow. What a disappointment. These people had my leather jacket for over five months. I called and…read morewas told it would be delivered to the cleaners, but it was months later (got it back late summer). I was told that it would be cleaned free of charge. But it wasn't. This place is awful, and I wouldn't trust them to clean mitch match socks. Run!

Brought in about 6 dress shirts around Thanksgiving holidays. This place shrunk half of my dress…read moreshirts. I'm extremely dissatisfied with whatever dry cleaning methods they use here.

Customer since 1995. Great family. Great service. Great for the community. You won't be…read moredisappointed.

I did the drop off service- some clothes smelled clean others clothes mist clothes did not. All…read moreclothes were folded neatly. But I needed clean clothes more than folded laundry.

This review is just for those looking to do laundry. This place does offer wash & fold service, but…read moreI have not taken advantage of that. I am always pressed for time so doing one load at a time at home is the pits. I come to the laundromat to get a lot done at niece and this place makes that possible. Semi-Large machines are a bit pricey ($4.75 per load) but they hold about 1 1/2 to 2 times a normal machine and are done in 21 mins. But don't fret this place has machines of all sizes - even one large enough for a average size person to crawl into. There are even a bunch of top loading machines for you old school types. Dryers are huge and not that expense. $.25 per 8 minutes and even my large loads of towel only need 40 mins to dry in these machines. So big I can often combine lights and whites in a single dryer to save money. I've been a few times and never had to wait for a machine, never had a machine breakdown on me, machines are clean and smell like they should and always plenty of quarters in the coin machine. 90 mins or less and I'm done with 4/5 loads of laundry. Great place and time saver for me.

Same day service was great! In before 9am and ready after 3pm for a bridesmaid dress.read more

The service was great. He was able to do a 24-hour turnover on something that should have taken a…read morecouple days. I gave him a white lab coat that had been stained and was pretty filthy which i thought was hopeless and he made it look brand new. Very affordable. Highly recommend.