My wife and I just brought a vehicle to Dale's Auto Service for pre-inspection service prior to…read moredeciding on whether or not we would purchase a '11 Honda Pilot. The service we received at the auto repair service station was quick, friendly and professional. The service professional was honest with his assessment, telling us what needed to be repaired. I would use their services again given the opportunity.

dude told me they close for lunch in 5 minutes at 11:40 and couldn't change a tire - It takes 10…read moreminutes, please. Also stated lunch ran from 12 to 1:30 - really 1pm - LIAR!! Tire was wrong size - who knows who's fault, but nothing for a solution- except maybe come back tomorrow- just really crappy service - get off the bong hippie Discount Tire is a great alternative

Absolutely the best, the most honest, the brightest, smartest and the most reasonable import…read moremechanic ... mechanic period in Western North Carolina.... Probably the ENTIRE STATE!!!! Our family has been going to Greg for about 35 years!

If you want a life long mechanic look no further…read more As soon as you pull into this off the beaten path shop you can see that they do good work. The lot is so full that they often park cars across the street! Then you meet Greg.. Greg, the owner, is one of the nicest guys ever. He has remembered my name ever since I first went to him to have my check engine light scanned. He will tell you what is wrong and with a "no problem" you will have your car fix and fixed right. His sons also work at the garage and I love the fact that it is a family run local business. We have a mini van that travels to Boston and central Florida yearly and has racked up quite a few miles. Even though it runs great it has had a few things in need of repair. Every time we bring it in Greg meets us with a smile and has the car fixed right the first time. Because they are so good they are very busy, so make sure you have an appointment or it may take a few days to get your car back. Import Connection is also fair. We have never had to fight with them or left unsatisfied. They have always beaten other quotes and I never feel like I have been taken advantage of. A huge plus!! This may sound like someone close to the family wrote this review, or a yelp sales pitch but I am just a guy who was referred to them by a work friend and I have been blown away! I have referred quite a few friends and colleagues and if you ask them they will tell you the same. If nothing else just try this place out and you will see.

This is a great repair shop...fair price & quality service. Been going to the dealership for…read morerepairs (Toyota) since getting the vehicle in 2020. Had an issue with a burnt-out plug for the headlight...was quoted $500 + by dealership, decided to go to Auto-Aid & was billed a fraction of the cost, I'm talking hundreds less...thx Edgar & crew for NOT price gouging your clients...been back to them ever since!!!

Witnessed an appalling treatment of another person by an employee of this company. This person…read moreparked in one of "their " spaces to go into the business next door. They were then called several names (including MFr, SOB, PoS and threatened.) I can't comment on the quality or service of this company, but I for sure would not take a vehicle to this company. Was the person that parked there wrong? Probably. But it could have been handled differently and maybe earned a potential customer.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

My car was in this shop for 3 weeks for CVT repairs and sensor replacements through my warranty,…read moreand the experience was one of the most confusing and unprofessional I've ever dealt with. I was told by Daniel that my warranty only approved 1 sensor. When I called the warranty company myself, they confirmed all 3 sensors were approved. When I brought this up, the story changed several times: * First: "We replaced all 3." * Then: "Actually 4 are bad." * Then: "The tech didn't know he was supposed to do 3, so he only did 1." Every conversation with Daniel came with a different explanation, including him telling me (verbatim) that he "doesn't talk to the warranty company." That was alarming considering the amount of warranty work they were supposedly performing on my car. When I asked for clarification, Daniel quickly shut down the conversation with "I'm not here to argue with you," even though I was simply repeating the information the warranty company gave me. Then I was told I could either bring my car back or "take it somewhere else," despite them already having an active claim and already having been paid for work that wasn't actually completed. If I hadn't called the warranty company myself, I never would've known they were paid to replace 3 sensors but only replaced 1. That is not a minor mistake -- it's a major problem. Between the 3-week delay, the shifting stories, the lack of transparency, and the fact that I had to uncover the truth myself, I'm extremely disappointed in the way this shop is run. If you're getting warranty work done here, double-check everything. My experience with Daniel made it very hard to trust anything I was told.

I've used Kanuga Tire several times & always happy with the results. Very courteous & professional,…read morehad my car back up & running promptly!

Friendly, thorough, on time, are all words which describe my experience at Kanuga Tire & Auto. It…read morewas my first time using them for service and I will likely use them again.

Been bringing our only family car here for over 5 years. The quality of care has been outstanding…read more They are incredible mechanics who care about their customers. If you want max longevity out of your used car.... they are the best!

Amazing Customer Service!…read more While following someone to drop off their car to be repaired, my tire blew out. I had a two-year old in the car and no AAA. It would have been more than $50 and more than an hour for someone to come fix it. The only luck that I had that day, was that my tire blew out close to Dave's. Joe drove across the highway to my car (saving me the towing fee,) figured out the tire size, ordered the tires and drove back to fix my car. He did all of this while I took my son home so that he could nap. If it wasn't for Joe, I would have been standing on the side of a highway, in the rain, with a cranky, tired two-year-old for what would have seemed like a lifetime. And I would've spent a lot more money. Thank you, Joe. Thank you Dave's.

Great service and experience. Thanks, Mr. Ruff. We totally trust their opinion and expertise!read more

This place is sketchy. Be very careful. It is the only auto service business that told us they…read moredon't have a set hourly labor rate, it depends on what work they are doing. They estimated work on our BMW that was nearly double what other reputable BMW mechanics charged. They were WAY above the dealer, which is normally the high water mark. I would not recommend going here, unless you hate your money.