We had the hail roof damage in our hose, Voorhees, NJ. Ed…read morehas demonstrated a high professionalism to examine all type of damage, to bring the necessary expertise to estimate the cost of the replacement and to expedite the claim's process with the insurance company during the all stages of claim's reassessment. He is also great in communications. You may experience quick reply and detailed explanations. Ed is a reliable person, and we highly recommend him in case of needs. Sofiya F.

Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

Horrible experience. Instead of advocating for appropriate amount to be paid on a claim, they sent…read morea roofer to perform work for the amount they already paid. They did not identify critical areas of damage (that even the insurance acknowledged) and the subsequent inspectors saw immediately. Glad we called others who were able to help and get the claim quickly paid.

A1 helped us deal with our insurance company when our water heater leaked and destroyed our carpet…read moreand flooring. This locally owned company responded quickly and kept things moving. They were professional and easy to work with and we were spared having to deal with the insurance company's adjuster. We had a check from the insurance company much sooner than we expected. Very satisfied and would recommend.

I had a leak from my roof and my insurance was giving me a hard time. Luckily someone told me to…read morecontact a public adjuster and I found Owen Public Adjusters. Joe came out to my house and I could tell right away that he knew what he was talking about. He got work started that same day! My insurance gave him a hard time as well, but he persisted and get the money for the job done. There is no way they would have paid for it without Joe's help. Sue in the office is great as well, very helpful. You need them to deal with insurance.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

Negative star..if your elderly and disabled you will get pennies and end up losing your home .not…read moregoing into all the details but list our home money and caused the demise of my parent..several checks were cashed never received house half rebuilt after 4 years horrible...

They showed up right after the toronado. The entire claim process dragged out for months and we…read morenever did get what they said we would and should get from our insurance company. They never answered my emails and just assured me the process was moving along. The dialogue with my insurance company broke down. After many attempts and a request to deal directly with one individual then threw up their hands and said deal with the owner. These guys are amateurs at best and lousy businessmen on a good day. Do it yourself as they don't really care how things turn out. It went from Matt to Brendon and then to John Moore-from February to July.

Sentinel Public Adjusters has really help me navigate the rebuilding of my property. Expertise is…read morecritical when you have a loss due to fire or otherwise because there will be unknowns that will arise. Brian has been championing for me to make sure I am made whole when dealing with the insurance company. His responses were prompt and informative. I hope to not have another lost bit of I do, he's the guy.

Brian Franks and Sentinel Public Adjusters are the main reason I will be able to rebuild my shore…read morehouse. The insurance company denied my claim and blamed me for the loss. I was about to lose my house, my possessions, and part of my retirement savings. Brian stuck with me the entire time, even though he did not have to. We continued to fight for 5 months and now my grandchildren will once again have a house at the shore. I cannot thank this man enough. Our entire family is beyond appreciative. I wouldn't choose anyone else as a public adjuster! He is the absolute best!

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

I had major flood damage from Hurricane Ida that completely submerged my basement and came up into…read moremy first floor. I called around to the big company Flood Remediators like ServPro and TLC but they wanted to charge me $150 for an estimate (ServPro) or didn't call me back (TLC). Neighbors that used ServPro had estimates from 30-40K. These big companies use you as a piggy bank assuming insurance will just cover everything. Well insurance penny pinches anywhere it can and for damage like this we need every penny. Joe the owner of MSI was the opposite of these big companies. He gave me a bunch of great advice before he even came out for his estimate. Was flexible, responsive and professional through the whole process. The guys he has employed were also great. Mike was knowledgeable and went the extra mile to help where he could. He's even recommended a contractor I ended up going with who's done a great job so far for a fair price. At the end MSI charged half of what ServPro would have and worked with me constantly to help with insurance. They also documented everything to give me the best chance of getting what I was owed from insurance. 10/10 would recommend Joe and MSI for Flood Damage and Mold Remediation.

When my home had a ton of mold from water damage, I was…read moreworried I'd never be able to find someone who was honest and equipped to do the job right. Thankfully, someone recommended MSI to me. I was skeptical, but I'm happy to say that Joe and the MSI team were total rockstars. Before even starting the job, Joe eased my mind by answering all of my questions in a way that I could easily understand what was going to happen. He even helped me navigate how to submit the information as a claim with my insurance. When Mike and the rest of the MSI team arrived, they worked neatly, quickly and were just really nice people. I felt confident that the job was done well. Joe continued to check in with me to make sure all of my questions were answered and that I was satisfied with the job. Though I hope I won't need to use them in the future, I highly recommend MSI!