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Lara's Carpet Service

5.0 (1 review)

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13 years ago

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People searched for Carpeting 139 times last month within 25 miles of this business.

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CARPETS DESIGN

CARPETS DESIGN

(2 reviews)

Couldn't be happier with these engineered hardwood floors I purchased nor the service I received…read morefrom Carpets Designs. I was in a hurry. I wanted to have new floors installed while my husband was out of town for a month. I went to Carpets Designs because they were close to my house and I had been there before and found something I liked the year before when i was considering new floors. They no longer had that sample but I found a new one I liked. Covid has slowed delivery and availability of materials but They went way beyond seeking out the flooring I wanted when supply was limited. They made a lot of calls and found what I needed. I was on a time crunch. They came through. Excellent, professional, courteous installers who did flawless work. I am happy with every aspect of my purchase.

Thank God for Henry and Michael !!! They came in and saved me!!I I had a disastrous flooring…read moreproject abandon by Home Depot for tiling. Henry and June owners were hesitant to come in and take on a half laid tile job by someone else. But they did it anyway and I thank them so much! Michael was so kind, respectful of me and my home. I can not tell you how wonderful they have been, and of course did not request payment until the job was done!! Thank you Henry, June and most of all Michael who took his week end to complete my flooring. I will be having them here to complete another flooring project soon. You can't go wrong with these excellent caring professionals. My Rating 10 on a scale of 0-5. Your best bet GO LOCAL!! DONT USE HOME DEPOT!!

Hicks Flooring Carpet One Floor & Home

Hicks Flooring Carpet One Floor & Home

(14 reviews)

Let me start by saying I really liked the Hicks family so this experience makes me disappointed. We…read morehad some water damage to our carpet and Carlton was very helpful while I was working with the insurance company. From there it went downhill. The crew showed up for install. Two installers were very nice and respectful however, on day 1 they spilled a lot of glue on the carpet. They left for the day and didn't tell us. I had to call Carlton and he came over the next day and tried to remove it which it was obviously ruined so his crew cut the large piece that was damaged and tried to replace it with another piece but since the carpet had a pattern it did not match the piece they cut which in turn threw all the other pieces off because they didn't have enough extra carpet. Once the install was done we noticed how terrible the installation was (see pictures). We called Carlton and told him this install was unacceptable. Mind you we spent about $9k on this. We decided to change the carpet out and asked for another crew. We also noticed this crew broke the light in our stairwell and didn't tell us. We did bring this to Carlton attention and he did credit the light to our bill. Second crew shows up to install the replacement carpet. Again very nice and professional. They started on Friday and were supposed to return on Saturday and didn't show up. I had to text Carlton about noon to find out where they were. His response was sorry they were supposed to text you. They arrived back on Monday but had bad weather so came back Tuesday but didn't finish. Next day we were out of town for thanksgiving so they didn't come back until the following Monday to finish. They did a better job but scratched our new couch moving it through the doorway. We brought this to Carlton attention and had pictures I had taken the morning of the install showing the couch was not scratched. Carlton response to this was sorry we are not a moving company, but they charge to move furniture!! We asked them several times to wear shoe covers on the new carpet but they didn't. All in all for an upstairs and stairwell we had to take 7 days off of work for this project. As far as the work goes, I would absolutely not recommend this company. For reference our house is about a $900k house. When you're spending this much money you expect a certain quality of work. When a company is in business as long as this one has been you expect a certain amount of expertise. I think the pictures will speak for themselves...

Worked with Carlton and Sydney Hicks and the experience was fantastic!…read moreThe installers were considerate and did the job right! They followed up the final day of installation and sent out Larry Hicks to check on the job done by the installers. Highly professional I would definitely use them again!

Lara's Carpet Service - carpeting - Updated May 2026

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