First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Excellent service! I renewed my U.S. passport and got my China visa expedited through them. The…read moreprocess was smooth, fast, and professional. They also have many great tour packages to Europe and Asia... etc. Highly recommended! Call them if need 714 717 9258

I went here to get a 5 years visa exemption for Vietnam. It was easy and quick. All I needed was…read moreto bring my passport that is at least valid for 1 year and my fee which was low, only a little more than a 3 months multiple entry tourist visa. I didn't need to fill out any paperwork or take any pictures. Within 5 days they called me back and I picked up my passport and visa (sticker) inside. (I'm Vietnamese) you have to be Vietnamese to get the 5 year one I believe. I've recommended all my Viet friends who wants to visit Vietnam even though they said they're only going for a short time. Once you visit VN you'll more likely will go back next time etc. With a 5 years one, you don't need to keep getting a tourist visa everytime. This saves time and money.

Such a great tour! Highly recommend for both adults and kids. Our tour guide, Brian, was very…read moreinformative and kept the group engaged. We learned a lot about the history of Yakult and the different types in other countries. We came on a Friday so the factory didn't have a lot of production going on but we still had a great time. Of course our favorite part was sampling Yakult regular and light. Reservations fill up quickly so plan ahead.

Free tour. Register online or call in. M-F 10 a.m., 2 pm, 4 pm. 60 minutes long. 5 years old or…read moreolder. You will learn about the history of Yakult, get a free toy, learn how Yakult is made, and get a free sample. If you're lactose intolerant take your meds first just in case. It was quite cold at first then quite hot upstairs. Bring a light a light jacket just in case. The video in the room is hilarious. They have stairs you need to climb or an elevator if you need it. The restroom is clean. You will be standing and walking the entire time. I would love it if they had more interactivity or at least something to hold and interact with. Props or something. The presenter (Allie) was very professional, helpful, and insightful.

Our family of 13 just got back from a tour with Family Tours this past week and I must say that I…read morewas thoroughly impressed with my experience. Having been on other bus tours by different companies before and it not going so well, I was very hesitant to go again. But I'm glad I got talked into this because everything was wonderful! Our tour was a 4 days, 3 nights tour visiting Grand Canyon, Sedona, Slide Rock Park, and Las Vegas. For our trip we had 2 buses with over 100 people but both the guides and drivers worked diligently to ensure we were all taken care of. On the bus that I was on, Lisa and Nghia took care of us. John was in charge of the second bus. They were friendly, entertaining, and accommodating. During the ride they played movies to pass the time. They made stops about every 2 hours to make sure everyone can use the bathroom. Complimentary snacks and water were passed out throughout the trip. At each stop, we also had adequate time to take photos. Our tour guide Nghia walked around and snapped photos of us too on his professional camera and after the trip they made every family a CD so we can all have photos for memories. That is a very nice touch to everything that they're doing right so far. The hotels they chose for us to stay in were clean and has complimentary breakfast. I felt like we were so well taken care of and I cannot thank you enough to Lisa, Nghia, and John for giving us such a wonderful experience! I will definitely recommend Family Tours to friends and family and am looking forward to our next tour.

My husband and I were a bit hesitant to take a tour but as we were rapidly "matured", we decided to…read moregive it a try. Our first tour with Family Tours was in 2016 and they have been our "Family" since. We have taken several trips and their services have been nothing but exceptional! We just completed the Lake Tahoe tour with 5 friends this past weekend with the private sunset dinner, cruising the scenic Emerald Bay. We especially appreciate Mike, the bus driver, who always carefully drive with his passengers' safety first in mind. Many thanks, Family Tours, keep up the great work!

Are you kidding me? This is soooo fun! Did it on the 4th of July, the driver was patient with our…read moredrinking loudness!!! We had an amazing time!

Came out with some friends to celebrate some birthdays, and was not disappointed! The directions on…read morefinding the tiki were clear, boarding was a breeze and Nico was a great captain for the night. We did the 7:30-9pm time slot and it was perfect, we boarded as the sun was finally setting and were able to cruise around as the night was taking over. Nico was knowledgeable about the area and should us some points of interest. There is a sushi restaurant and a place where you can order burgers and other food right next to where you board the tiki. It can get quite busy to make sure you get there with plenty of time to spare if you plan on ordering food to take out on the water with you. Sodas, ice, and some water bottles are provided for you, but make sure you have a good playlist of music ready so you can connect to their bluetooth speaker.

Great host, very interesting venues and stories. The perfect spot to walk around and see history…read morethat still exists.

We did the Kellog house tour and our tour guide was great. She was very knowledagable of the…read morehistory of not just the house, but the surrounding city/cities as well. The length of the tour was well worth the money, I also know that some stories are passed down through history or just lore. We enjoyed our experience and how everyone got into character/dressed as the era. My next goal is to do the Disney mansion tour. See you soon

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

I don't always stop by here, but if I'm at San Fransokyo, I WILL stop by here!…read more There's nothing better than a good sour dough bread and you can get a free sample by walking in! Yay! Yippee! Getting anything free from Disney is an appreciated rarity. There's a lot of cool neat trivia about how sour dough is made, the yeast cultures that go into it, historical facts about Boudin, and you can watch them make and bake the bread right there behind a glass window. From start to finish, it's a nice activity that's not super busy and not cortisol spiking at Disney. Honestly, each time I've gone here, all the tables are full, but I don't blame them. It's indoors covered seating and a place you can enjoy your bread bowl and enjoy the scenes of making (and I guess breaking) bread. There's a small cart outside selling the sourdough (regular loaf and cool seasonal/Disney shapes) and it's right next to Aunt Cass's cafe if you would like a bread bowl and some chowder! Love it!

Disney used to have guided tours through their tortilla factory many years ago. This is not it. I…read morestill appreciate the effort. There is a lady at the entrance handing out samples. Free!! If you're hungry why not go through? Plus there's AC on a hot day. There are signs throughout that explain the process. You get to watch them make the sourdough bread. It's quick and you're not held hostage listening to a guide. I'm so glad this is here

This is a bit of an overdue review, but I had such an amazing time horseback riding! I hadn't…read moreridden since I was about 5 years old, so I was definitely a little nervous going into it. I'm not sure it's exactly like riding a bike--but Karen made me feel completely at ease from the start. Kiwi, my horse, was incredibly patient and gentle with me. I swear she knew I needed a little extra TLC! It made the whole experience so enjoyable and stress-free. I even got to do a tiny bit of trotting, which was such a fun bonus. Overall, it was such a great experience, and I would absolutely recommend this place to anyone looking to try horseback riding or get back into it!

We've been here a few different occasions already, and each time has been a special experience! My…read moredaughter first visited when she was 3 years old, and now she is 6, and still loves it. Susie is always very kind and welcoming, and patient with our daughter. She even let us visit the chicken coop, let my daughter pick a few eggs and feed the chickens just for fun. The animals on the farm are all so sweet and calm too. We're very thankful for this business, great memories made here!

If there was a 0 star rating I would've chose it instead!…read moreBad customer service and expensive processing fees and they can't even let us know the correct flight that they booked for us. AND THEN AGRESSIVELY LIED saying that the said booked flight got cancelled and that why the reason why everyone on the flight was moved to a different flight last minute, this lie was confirmed by the airline company (STARLUX). It would have been easier to deal with this if the distance difference was not from HA NOI TO SAIGON, it left us all scrambling last minute. DO NOT GO HERE!!!!!!

Very DISHONET! DO NOT GO TO THIS LOCATION! I have to admit that it was my fault for not checking my…read moreVisa's expiration date carefully before I came in to renew. I looked at an older card. There were Two Visas attached to my passport. So I paid for another Visa (3 years $70). When I picked it up, I noticed that it expires in 2028, attached to my OLD Visa, which expires 2029. I am certain that as an experienced Visa application processor, Mr. T. Nguyen would have caught this and contact me BUT NO, he processed my application and took my money. I would not have been so upset if the new expiration date had been for 2030. I feel like I wasted time and money. DO NOT GO TO THIS LOCATION!