Pay me for my ruined mother of the bride dress that you destroyed 2 days before my daughter's…read morewedding! I called and spoke with the owner, he was in a hurry and was going to call me back, it has now been almost two years and I am still waiting, with pictures and receipts in-hand! By the way, my daughter and son in law are attorneys, I am not a litigious person but, this is ridiculous and this business should be held accountable!

Just called to talk to Herron Rowland and was told by Brenda he in back not taking calls she took…read moremy number and I advise he call within hour First number I was given is disconnected but store wasn't So unprofessional I finally got the phone call over two hours later and all I can do is yell at me and tell me he didn't wanna service he felt because he had his business for 52 years that he could train his team how they wanted and did not feel his team needed any retraining on how they handle customers. This man is mean unprofessional degrading and takes no responsibility for the wrongs of his business that happens. I believe he is corrupt and has monopolized this town of Oxford and if anybody needs dry cleaning you should go to other companies it'll be well worth your time energy and money

Gilpin Dry Cleaners has been a locally owned and operated dry cleaner in Tupelo for decades! The…read moreowner's & employees are all so kind & helpful. Their service request are always fulfilled. They provide full service for any detail of clothing need. They are very reasonably priced. Gilpin is the best dry cleaner in our town!

We haven't used a dry cleaner for some time. We used Gilpin before our cruise. My husband needed…read morehis tux and several shirts cleaned. He was very satisfied with the results and I felt the staff was very friendly. Will definitely use them again !

We went for alterations on a men's suit. Very satisfied -- although they are a bit pricey…read more Excellent staff!! Highly recommended.

First, there was only one employee working on a Saturday when there were multiple customers…read morewaiting. I had brought two dresses to be hemmed and altered as advertised online as a service provided. The employee stated that they could complete that service. After having the dresses pinned (which the employee did not seem comfortable doing), I was given an estimate of $100 for both dresses. Upon returning to pick up my dresses, the charge was $165 (much higher than estimated). Upon trying one of my dresses on, the shoulder straps that were pinned in order to be taken up still had the pins attached to the dress (the straps had NOT been altered). Both of my dresses were also hemmed unevenly. After calling the store and stating my problems, the store did not apologize and stated they did what was requested. In an attempt at an apology they offered me a coupon to use at a later date (which will not be used since I will NOT be returning).

This message is not only for current or future customers, but its for the Owner as well! Several…read moretimes for the last year, my clothes were returned to me NOT fully clean. I also spoke to them several times about them not pressing cloths properly and I have to finish ironing clothes at home. After being shown clothes that were not cleaned properly they are not reimbursing my money and the manager is not returning calls! I recently called to check on the status of cleaning but the women on the phone told me that "she is busy and doesn't have time to check it on the computer" before hanging up on me. Service went down, people that work over there are rude and don't care about loyal customers anymore or quality of service. Clothes are returned dirty and employees do not appear to care about the quality of their work. We have been customers for over 2 years, however we will not do any more business with this company

I brought a high-quality sweater in excellent condition to this dry cleaner. When it was returned,…read moreit had been severely shrunk and is now unwearable. The manager has been dismissive and argumentative, repeatedly delaying any resolution, and said the owner--out of town--would contact me, which never happened. Weeks later, I have received no explanation or compensation. Based on this experience, I cannot trust this cleaner with valuable garments

I need my shirts same day because I was going out of town. Service was excellent, and a great price.read more

my favorite cleaners n alterations. exceptional customer service. n clothes are always exceed…read moreexpectations

did fine the first couple of times. this last time shirts looked as wrinkled as if I had been…read moreplaying rugby with them. refused to fix. Will not go back and will never reccomend

Too long of a wait. Dropped off some pants to get hemmed and they told me it would be 4 to 6 weeks.read more

Using B&G cleaners for two years now. Nearly weekly. Enjoy seeing staff friendly faces. Always…read morequick to help but not to quick for a friendly chat. Prices are reasonable and turnaround time is always quick. Began using B & G after a couple of overpriced bad experiences elsewhere and haven't looked back since. Keep up the great work Shannon!

used them for years until they would not take accountability for melting snaps and broken buttons…read morein 2 pieces. No accountability there!

The worst experience I've ever had with a dry cleaner.. repeatedly. My first pickup took 30 mins…read morebecause they listed my name backwards. One shirt had weird spots on it. Happens. On my next visit I raced from work to beat the 6pm close time. Arrived at 5:51pm. They were already gone for the day. Picked up my clothes the next morning. 3 of 4 shirts had inexplicable stains. After my pointing this out to the clerk (a semi-coherent hillbilly) she expressed ZERO concern. She even seemed mildly annoyed. Avoid this place like it's herpes.

Needed a jacket dry cleaned for a holiday. They could not and would not even try to help. I took my…read morejacket in on Friday morning. The help, if that is what you want to call it, wouldn't even ask if they could get it back same day. All she said was it can't be done. She walked back to her seat in back and left me standing at the counter. I will never use this place. It's a poor excuse for a so called business.