They want to do a scan first and charge you $149.00 for it. I have never had a reputable auto…read morerepair place charge me for a scan. I will never go back there and I strongly suggest that you don't either!!!

Had air conditioning repaired for a hose connection leak. $500 for the repair. Asked about cost to…read morechange oil in my pick-up truck's transmission. their charge was over $500. The dealer, who is not the cheapest place on earth, was $349. I think their pricing is getting expensive and a little post Covid gouging going on here, like many merchants. It ain't all just inflation; there's really a price gouging component as a cause too.

Always honest and professional. Great team. Quick and gave me rides home when keeping my car. Would…read morerecommend for sure 100%. Wouldn't dare go anywhere else if I can help it. Did my maintenance on my EV Subaru which most places aren't doing yet. Did a great job.

Our daughter had an accident almost two hours away from home. Fortunately, Armstead was nearby and…read morewe were able to leave the car with them for repair. Even though we were doing all our communication by phone, they took care of us as if we lived down the street. The job was completed quickly, easily, and cheaper than expected - we were very pleased by this! I would highly recommend Armstead - their staff and service were outstanding.

I have always released vehicles through Bowman Chevrolet, Clarkston, Michigan. Throughout the…read moreyears, I have always found the professional staff with friendliness, the ability to answer all questions and making the client feel welcomed as well as creating an educational experience in their respective answers to even the most basic of questions. It is a rare pleasure to find even higher managership at this dealership to make the time in their respective busy schedules to visit with clients; moreover, this positive experience took place last April 17, when Joe Jackson and Doug visited with me while I was signing contracts for a new leased 2025 Chevrolet Trailblazer. One discovers every quickly that at Bowman that establishing long lasting friendships are certainly more important and valued than simply selling or leasing a new vehicle for its own sake! Jonathan has always been my preferred sales person; nevertheless, even now when he has also been promoted to Director of Financing, he has always made the time to still become my sales person. His humor, professionalism, and knowledge is highly contagious; moreover, he has always made that "extra mile" to make sure that everything is excellent and in perfect running order. Even when simple questions are asked, Jonathan always answers with humor and again this makes for an excellent verbal experience. Finally, without a doubt, this client believes that Bowman Chevrolet, Clarkston, Michigan, is one of the finest, if not "The" finest Chevrolet dealerships in the state of Michigan. I would never think of selecting any other dealership in Michigan. 5 Star rating! Please keep up the fantastic service, quality and value! Oh, by the way, the cookies which are baked at the dealership are 'top drawer" and the variety is excellent. Same comments apply for their variety in coffees and hot chocolate available through their respective vending machine. Dennis E. Ferrara

Have purchased two used vehicles from Bowman over the years. Good selection and fair pricing. No…read morehassle dealership. Ryan Sharp went out of his way to assist me in the purchase of these cars. No complaints.

I brought my Charger in because there was a squeaking noise coming from the back end. From the very…read morebeginning, I was pretty unimpressed with the service department. I waited about 8 hours and got no call back about the car. The staff there took no initiative to make sure I was kept informed about my repair status the entire time they had the car. When they finally did call back, the woman giving me the estimate was just frankly telling me prices on stuff and told me they needed to do a ton of work totaling over $2400 on the car. I was given a "well that's the price" attitude when I questioned the costs. The service manager (Lisa) was better. At least she had the power to bend on the prices a bit. Just like every other aspect of a car dealership, prices are negotiable. She did go above and beyond to make sure my mess of an estimate was taken care of the day I brought the car in. The next day was absolutely wasted. I wanted to come up and look at the steering components and brake pads they wanted to replace. I drove 7 miles to get there, and the same woman from the previous day didn't bother to inform the mechanics that I wanted to look at stuff. When I got there, the car was assembled in the lot and I had basically wasted the effort in driving up there just to be strong-armed into saying "yes, do the repairs" without reviewing the parts they wanted to replace. I made them promise to save the brake pads for me so I could take a look at them after the fact. They also were talking about replacing 16 lug nuts. I told them to replace the one that needed it, and no more. The parts came in the next day (day 3 at this point), and I waited all day for a phone call that never came. Finally, I decided to call them up about 30 minutes before closing, and I was told they would call me right back. I got a call at 5 minutes to close saying "Your car is ready. You can come pick it up tomorrow." That's funny because I wanted to pick it up TODAY. I asked if it was at all possible to pick up that day, but apparently it's too much to ask for her to stay 5 minutes past closing on a Friday, considering I could have been up there a half an hour before if she had just called me back when she was supposed to. When I came back in the morning, they grabbed my paperwork and took it to the cashier. I was almost $200 over the estimate. I had to go back to the service counter to figure out what happened. They had ordered, replaced, and billed me for 16 lug nuts at roughly $150. I had to sit there while they corrected it. It was work I hadn't authorized. They also just completely forgot about the trunk strut I wanted replaced. So I left the place with another broken thing I'd asked to be repaired just not done... And they didn't give me my brake pads back, so I wasn't even able to review the one thing I'd ask to review. The only reason they get 2 stars is because the repair work was done well. Customer service is basically non-existent, though. I miss Crandall. They actually gave a crap.

Bought a 2010 Dodge Ram 2500 PowerWagon on Wednesday and on the way home noticed a few issues pop…read moreup. I called the dealership and made an appointment to come in on Saturday to have it taken care of. Marco, the general manager, met me and told the service manager to fix whatever was wrong, no cost to me. The vehicle didn't have a warranty on it (which I was aware of) but they took great care of me. My wife is due for a new vehicle soon and we will be going here to get it. Customers for life.

The best place to get your vehicle repaired. He is very honest. Got my car fixed there 2 times and…read moreit was repaired within 5 hours. This is the only place I will ever fix my car again.

I was a little taken back that I wasn't informed of the astronomical fee to use a credit card or…read moredebit card to pay for my bill. I was called with the grand total and not once was I informed of the fee until arrival. It would of been nice to be given the option to pull cash out so I did not have to suck up that extra cost to use my debit card. Had I known ahead of time, I could of just pulled out the cash. In my opinion, this is very poor business practice. You are given a quote prior to accepting the work. You should be told this information BEFORE accepting the quote. Poor business practice! Needless to say, I will bring my business somewhere else next time.

I was in oxford for Sunday and Monday (an hour from home) when my truck blew a tie rod. They got it…read moreto their shop Monday morning and repaired it while I finished my business that day. I was able to drive home as scheduled. Because of their speedy repair, I did not have to make other arrangements. They also performed a few other known needed repairs. They were priced as I expected the repairs to be. I had priced out the known issues the week before. They were fast and fair.

My car was never actually fixed and got worse and worse. We needed yo having to get a new car. It…read morewas odd that they stuff they worked on seemed to get more damaged. We will never be back, even for an oil change. They are very nice, but it's just so odd that my car died when they "misdiagnosed" it and then replaced all these parts but it never got better and got worse. I wouldn't recommend this place unless you want to have nothing done to your car and pay for them to not fix it.

Fast, efficient service that was done on time and at the quoted price. Window tint perfectly…read morematches the factory tint, as promised.

Garret was very polite at first introduction and informative of the process. It took less than an…read morehour to have the front truck windows tinted and the attention to detail was superb. I definitely recommend this company!

I have leased a number of cars here and the service and salesmen are amazing. Would recommend to…read moreanyone looking for a new car! Tony is the best!

As an automotive professional, it's frustrating to see customers misled by poor technical…read moreexplanations from a dealership that should know better. We recently had a customer come to us extremely upset after visiting this dealership, and for good reason -- he was given blatantly incorrect and misleading information about a transmission we installed. The vehicle was fitted with a Jasper remanufactured transmission, which includes a new torque converter as part of the unit. The dealership told the customer the torque converter had not been replaced. This claim is false and also impossible to verify without removing the transmission -- something they did not do. They also told the customer the transmission contained the "wrong fluid." Again, this is an unsubstantiated claim. Fluid type cannot be identified without taking a sample and having it tested, which was not performed. The transmission was filled with Mobil 1 Full Synthetic LV HP, exactly as required by Jasper. To add to the misinformation, the dealership pointed out a zip-tied shifter cable as if it were related to the transmission install. The vehicle arrived in that condition, and this is a very common, well-documented issue on these Chevrolet trucks. The manufacturer has since updated the part. Replacing the shifter cable is a separate repair, requiring additional labor and cost (typically around $500), which the customer had already declined due to budget limitations. Providing customers with technically inaccurate information -- especially information that cannot be verified without disassembly -- is irresponsible and creates unnecessary confusion and stress. We stand fully behind our work, which was completed to Jasper's exact specifications. Based on this experience, I would strongly caution others to question the accuracy of technical explanations given here.