I don't think people understand the rating system... This is a 2 star hotel... Rate it as such so…read morepeople don't get the wrong impression! Overall staff is the only reason I would give this place 2 stars. They all were great. Property however was run down, doors wouldn't shut correctly, shower was bad. I had an allergic reaction to something in the bed, and than got bit by a spider...

We had a good stay on the Stratford Suites…read more Is this a 5 star accommodation or a luxury resort? No, but we didnt encounter anything specifically wrong with the property. The area is very conveniently located to the airport and a few casinos, one of which we attended a concert at. Lots of grocery shopping and restaurants around. We found the room to be comfortable, clean, and in good condition overall. We didn't experience much in the way of noise from the connecting suite. It's possible you could end up with some loud neighbors which might affect your stay. The walls did seem a bit thin. It was nice having a full kitchen so that you could make food in the room if you wanted. My only possible negative is that the refrigerator/freezer didnt have an ice maker, nor was there an ice machine on the property. The staff were friendly. I dont really have too much else to say. I would stay there again if I were in the area.

Drove into Washington to purchase motorhome. Made reservations for one night stay. The first…read moreintroduction was a young receptionist named Jeremiah. He was quite rude. He wouldn't make any eye contact and acted as though we were bothering him. After checking in, my husband and I decided to check out an adjoining business. To ensure it was indeed a restaurant, I inquired hesitantly with Jeremiah about the business. Once again, he made no eye contact and almost didn't even answer my question. It wasn't until I asked for his name that he paid attention and answered my question. If this is HILTON Gardens customer service practice, we say good luck in their continued cus support. Sad

I stayed here for two nights recently. It was extremely convenient. The staff was friendly. The…read morerooms were in good shape. They have a nice workout area. I had an early morning flight and it is 2 minutes to the airport to drop off my rental car. I would definitely stay here again.

Very kind staff, willing to help play different games, and supplying a sense of humor during play…read more The casino was clean and approachable. You go there to win, but that's not always the case. Of course, this is the nature of gambling. Have fun playing and hope for the best, and prepare for the worst, lol. you pay seven dollars for a beer, while it's only three dollars at the other casino down the road. I gave four stars, instead of five due to the cost of the liquor.

I went to the cigar lounge and Zariah took care of us. I've been to several casinos and other…read moreestablishments, she was by far the best bartender i've ever had. Extremely intelligent on the options offered. Very professional. I will be back just because of her.

Before you book here run long and far. This places plumbing is horrible. You can hear people using…read morethe bathroom all hours of the night. Check in was smooth. My room was clean . The breakfast was absolutely disgusting. Food made me sick my company booked my stay here . Never again

Sticky unclean floors and the rooms smelt of mildew or spoiled milk. The service was nice and the…read moreonly redeeming factor of the hotel. Still could not stay there. Ive seen cleaner McDonalds bathrooms.

What a wonderful experience. From the warm welcome at the front desk, to the very clean rooms, a…read morebeautiful pool and hottub and the most incredible (provided) breakfast we've ever had - this was 5 stars all around. It's not really ever you get a complimentary breakfast that actually feeds and fills your family. All 7 of us slept well, enjoyed a fantastic swim and soak and the most delicious breakfast. We will definitely be making this our regular stop when driving through. GREAT JOB SLEEP INN!!!!! See you again soon

Noel at the front desk provided one of the most disappointing customer service experiences we have…read moreencountered. My dad had already experienced issues at a nearby Super 8 and chose to stay here instead. While his initial phone interaction seemed acceptable, our in-person experience was markedly different. Upon arrival, we were met with an unwelcoming attitude and received little to no guidance in addressing our situation. The interaction left us feeling uncomfortable and, at times, somewhat demeaned. That said, we would like to note that the other front desk associate we interacted with during the night shift was very helpful

We wanted a secure spot for an overnight stay. Several hotels in Spokane had reviews of security…read moreissues. The airport hotel worked for us. Comfortable, plenty of parking and good choices for breakfast.

My husband, my son, my 11 yr old granddaughter, and I recently stayed at the hotel in Spokane, WA…read more We were there for my mother-in-law's funeral. My son and granddaughter had a room and my husband and I were in a room across the hall. Both rooms were in my name. While there my son and granddaughter were swimming at the pool and someone erroneously assumed my granddaughter was kidnapped by my son and reported it to the police. No idea why other than the fact that my son is white while my granddaughter is half Salvadorian with dark hair and eyes and my son has blue eyes and light brown hair. The police came to their room and pulled my son out of the room to question him and another male office went inside the room with my granddaughter to question her. Both of their stories satisfied the police that she was not in fact kidnapped and were there for a funeral. However, my granddaughter was left scared and unsure why this happened in the first place. She brings it up several times a day -now 2 days later, as a way to reassure herself, I'm sure, that it was perfectly ok to be with her father swimming at the hotel. She thought they had broken a rule or something and was scared that my son still will be arrested. The person turning them in had to have followed them to their room to know where they were. The room was in my name and they had to have had a hotel employee tell the police what room he had. At least the police knew enough to apologize to my son and of course had to follow up on the call, but NOT ONE PERSON AT THE HOTEL apologized or recognized how awful this accusation was. I believe after reading Wyndham's website about inclusion they should be notified about the racism we encountered while staying at one of their hotels, but I was unable to contact them. The complaint never could be submitted. We of course don't know who decided that my happy go lucky granddaughter swimming in the pool and calling out to her dad was kidnapped, but the fact that whoever they are can traumatize my granddaughter and go on their merry way while making an already solemn occasion worse, without repercussions and we don't even get an apology for mistaken assumptions is rather galling. The least they could have done was send someone - anyone - around to apologize for the mistake that someone leaped to with no facts or basis or skills to read a situation and see that my granddaughter was not kidnapped. I guess we should be thankful that ICE wasn't called.

Paper thin walls…read more Hotel is fine, but the room I'm in at least seems to have very poor soundproofing between rooms. I can hear my neighbor's conversational voice loud and clear, not to mention the TV. Going to be a long night. I suspect the doors connecting the rooms are the main source of the leakage.

Early May stay - rooms 421 & 409 were set at 74 & 73 degrees - and they never cooled off - the…read morefront desk moved me to 302 - which cooled to 69. As Marriott Titanium member / this is a strong "pass"

Traveled for years for work and never had a room with such poor soundproofing between floors in a…read moremajor, newer hotel. We could hear every step that was taken above room 212. Surely a staffing issue, but the breakfast area was a mess. Counters smeared with waffle batter, floors littered with crumbs and dropped buffet items. Dining tables weren't wiped down between guests for the time that we were downstairs. Coffee ran out before someone thought to brew another pot. Lots of choices for hotels in the area. I'll try a different one next time.

I stay at a lot of hotels and this is one of the best. I have stayed at more expensive hotels…read morethat were not as well managed as this one. This hotel is CLEAN. My room was very very clean. It smelled fresh... not air freshener fresh. Just actual clean fresh. No allergy problems here. No worrisome stains on the carpet. My room was just so cozy and comfy and nicely appointed. The staff are friendly and efficient. They have a great airport shuttle. They are close to the airport but with lots of luggage having a ride is so wonderful and it saves money not to have to call Uber. Iris far cheaper than the competing hotel that is literally across from the airport by the parking garage. That hotel was $100 more last time I stayed and they could not be bothered to have a grab and go breakfast for my very very early flight. This hotel has early early grab and go breakfasts. They also were shuttling people to a local restaurant off property. Their snacks are actually REASONABLY priced. They have a pool table too. Of course there is breakfast and it was good and fresh. Very comfy, convenient, pleasant, and a good value. I will be back.

This was our second stay and the motel met our needs well…read more The multi-night rate was good. The pool/spa were good. The room was good. The staff was helpful and polite. Minor issues: the toilet needed to be anchored better, and the water in the sink and shower drained very slow. It appears to be a plumbing problem. The "hot breakfast" was just okay, basically tasteless cooked early stuff with thin greasy bacon. Needs improvement. We like the location as the freeway provides easy access to all of Spokane without dealing with city traffic.

Hotel was clean. Convenient to the airport and had a 24 hr shuttle. People were nice. Its just…read moreoverpriced for a remodeled best western. $200 for 1 night and then I had to pay $30 extra to check in at 2 pm. Guess it didn't really matter that I had to leave at 3:30 am for the airport.

Overall, it's been a good experience. Staff was at the airport waiting for us. Check-in was easy…read moreand efficient room was clean and spacious. Breakfast is breakfast nothing too exciting but at least they offer it close to the airport.

It is a large complex with plenty of rooms. Well lit and secure. Comfortable clean rooms with usual…read moreamenities. Expanded hot and cold breakfast. We stayed for one night. Good online price. I recommend.