This facility takes walkins only--no appointments and yet there was only one employee running the…read moreoperation with a dozen clients waiting for their tests. When I complained about their dis-service to the people waiting I was warned that if I said anything else I would have to leave and would be an automatic fail. So I asked for my ID back and said I would find a more suitable lab. I was told I could not leave or I would be an automatic fail. This automatic fail was brought up as an issue no less than 6 times. This place truly sucks.

AmeriLabs24 is my favorite lab!…read more I feel like I know them and their abilities pretty well, because, I've stopped by and used their services numerous times for my own personal (and business needs as well). They are professional and confidential, and I've always been very happy with the results every time. They are a Laboratory collections, screening and testing facility with a layout much like the Ingham County health department clinic...e.g. where you walk into their lobby, go to the sliding window, tell them what you need, they call you back to one of the private rooms, conduct collections, screening, or tests, take the payment, give you results etc. I like to go there because they are friendly, and do good work, but also, one of the reasons I go to them is because they have great prices! They also do mobile on-site collections (come to your business). Also, they are connected with most of the other labs, if I need them to do a specimen collection, they will, then send it out to the other labs (so I do not have to travel far to those other labs). They have an online store on their website too. Sometimes I find coupons and bring them in so I can get a percentage off from the price, or get other discounts by purchasing two or more items. The location and hours make it easy to stop by or just do a drop off and go, because there is tons of free parking there, and they are open from 7AM-5PM Monday-Friday and 8-12PM Saturday, so there is never a problem getting in there, and getting labs done for my business. They're located in Lansing Michigan near Holt in the plaza across the street from Lowes, it is right where I96 crosses Cedar St., same plaza as Causeway Bay hotel.

I really like this testing center. It is a bit of a drive from my home, and there is one closer…read morebut this is worth the drive. The ladies always treat me with such respect and it makes me feel appreciated. The ladies always thank me for comng and do genually care for the people who are coming through their doors. This last week I attended to take an exam and I was post surgery. There were no lockers available on the top and I was not able to bend over. One of the ladies, I did not get her name, came out and put all my stuff away in a bottom locker and gave me my key. When I checked out, she automatically came out with me and obtained my stuff from my locker again. That was so kind. Thank you ladies.

I came in twice with multiple symptoms and both times I was told it was "just a sore throat" and…read moresent home. I honestly started to feel like I was being dramatic or imagining how bad I felt. They even told me to come back in three days if things didn't improve... so when a week later I came back feeling even worse, I thought I'd finally be taken seriously. Instead, I was dismissed again with no medication. The very next day I went to another urgent care and found out I had influenza. So no, it wasn't just my throat being a little overdramatic -- it was my entire immune system fighting for its life. I won't be coming back, but I do hope future patients are taken more seriously the first time.

If I could give Okemos Urgent Care zero stars, I would. I called ahead before coming in,…read morespecifically asking if they were busy, and was told it wouldn't be a long wait. That was an outright lie. I sat there, in excruciating pain from a scratched cornea, for over an hour and a half, barely able to keep my eye open. And just when I thought my turn was finally coming, I was bumped back further because a mother with a vomiting baby took priority. I understand triage, but at that point, I had already waited longer than anyone should in an urgent care setting. To make matters worse, when I tried to cancel my appointment and leave, I could not get the attention of a single staff member. I waved, I stood up, I even tried calling from inside the waiting room--nothing. Their complete lack of communication and concern for their patients is appalling. This place is an absolute joke. If you actually need urgent care, go literally anywhere else. I wouldn't wish this experience on anyone.

Very efficient and careful. Pleasant staff. Easy to make appointment with a phone call so you…read moredon't have to wait more than a few minutes.

My daughter is a student at MSU and went here tonight. Was basically told that it is normal to be…read moresick all winter...wtf? Woman she saw should not be working there. Won't go here again.

I was very pleased with their services and care; I had come in about a possible sinus infection and…read moresetup an appointment online the day prior. Julie was very thorough in communicating to me about me copay and helping me take care of insurance and financial aspects of my visits here. Kevin was nice and direct when asking me health related questions to streamline my visit for me. Edona was helpful in prescribing necessary medications for my sinus infection and helpful in suggesting little tips and tricks to help alleviate my sickness. Overall visitation was kind and professional - would recommend this urgent care to others.

Not good at all for pain. Very unprofessional and inconsiderate; no care given whatsoever.read more

PS: If you're going there for an x-ray, call ahead. I was there twice when they were unavailable…read more It would have been nice for a notice to be on the front door, not inside.

The website has no updated hours, the phone number doesn't work, and masks are required. I show up…read moreat 6:08am to full parking lot, and my place in line is 7:10. Their waiting room is run down and gross, but a mask will keep you safe from everything you touch, like the kiosk that you sign in on . Maybe this place wouldn't be so busy, if they opened up smaller facilities in more areas, or offered blood draws at their redi care facilities. KG

I always get the best care at the Grass Lake facility. I like the new Doc but they lost a lot when…read morethey lost Dr Moore.

I went to this urgent care for the first time. I scheduled my appointment online, I was seen within…read morereasonable amount of time from scheduling. This is the first urgent I have been to in a long time that actually cared. They were not rushing me out the door, they took their time to help me. 10 out of 10 recommend. Everyone was so kind.

I had a great experience. The provider was friendly and provided clear answers to all questions.read more