Over the past twelve years, I have undergone numerous X-rays, MRIs, and CT scans at RMI…read moreFenton/Flint. In the past, I have consistently favored MRIs due to their expedited turnaround time and the user-friendly nature of their portal system. However, I have been experiencing a significant delay of ten days in receiving the results of my MRI scans, which are essential for initiating treatment. It appears that there is currently a shortage of radiologists at the facility. Regrettably, this lack of management is causing me considerable distress.

This is about the billing department for RMI. I had a payment plan set up. They sent me my first…read moreinstallment bill and I paid it promptly, but it was never cashed. Lost by USPS, who knows?? They told me it was my responsibility to notify them that the check hadn't cleared my bank, like I was 10 years old and needed a lecture. I replied, I'm notifying you now. I initiated this call. In July I didn't get another statement, but I DID get a threatening collections letter. I contacted RMI billing immediately. I don't know the name of the woman I spoke to, but she was RUDE, snarky and impatient. She demanded $600 right then or the collections action would continue . Then I said I would just pay it all off from my Health Savings Account. I didn't want to disrupt that money as it is invested, but it was more important that I would not have to ever deal with her again. She couldn't have cared less. They have NO idea what a person's financial situation is. She could have chosen to give some consideration to the fact that the postal service lost the check, but no, her choice was to act like a Nazi and make me feel like a liar. I will NEVER be back to RMI. There are other professionals who are truly professional acting. Furthermore, I will share this experience with everyone I know. The doctors should be aware of who they associate with, but they likely only care about the money to support lavish lifestyles. If not for this unpleasant encounter, I would rate higher, but billing really blew it.

I have had to call several times and leave messages and no one returns my call after 3 days. So I…read moreneed to look elsewhere. Unprofessional after 3 days to not get a call.

So, I messed up my back somehow and my Dr. recommended I get an MRI so I could better understand…read morewhat's going on with it. After calling around to a few places, I decided to come here, and I'm really glad I did! This specific MRI is mobile! It's parked outside and about the size of a semi truck. Well, it is a semi truck, but it's converted, so its huge. There's also a lobby where you go to check in and fill out paperwork with the lady behind the counter. She was super nice, and I was able to actually print the paperwork off their website. That saved me at least a good 15 minutes. I only had to sign on additional document when I got there, so I was ready to go. After a few minutes of waiting, a really nice man came out and called my name. He was SO COOL. He took me out to the machine and we went up on the ramp inside the truck. He opened the door (it looked like a garage door) and there was a little office with all kinds of equipment in it! It was just like a doctors office. I love it! He talked me through what to expect and I had to take off my jewelry, and a few other things. After a few questions and answers, off to the machine! He whipped out the bed and said that it's A) going to make a ton of noise, and most importantly, B) Don't move! I also got to listen to the radio through headphones while I was there. They also have a curtain area if you need to do a quick change. It's not huge, but if you need a private second like I did, it is there. I will say, the machine is super loud, and I could hear it imaging even with the headphones on. The radio wasn't super good, it sounded more like an AM radio. The noise didn't bother me, and the music was a super nice touch. I also had pillows for my head and underneath my knees, which made it slightly more comfortable. Overall, I really actually enjoyed my time here. Kudos to the two guys working the machine, they really did a super job. Warm, friendly and made my day. The whole thing took a little over 30 minutes or so. It flew by, and I was done before I thought I was going to be. Thank you Oakland MRI. Your staff is wonderful and I will recommend you to my friends. Cool beans!

I have had quite the year in terms of doctors and medical testing and imaging, and I have to say;…read morethe Beaumont imaging center here in Canton was great. They are organized.. have their stuff together, are friendly and courteous over the phone and in person - and the ultrasound technician was just a really cool chick. Also, if you have a Beaumont doctor the results are typically in, read & forwarded to their office on the same day - which is great if you are worried about something. The office is located in the Haggerty Medical Plaza building which is right by the Lifetime Fitness on Haggerty at Ford Rd/ 275.. it is close to the Hampton Inn hotel. The imaging center is suite 180 on the ground floor.

They let us in after responding to COVID questionnaire and temperature taken. All covid safe…read morepractices enforced. They kept cleaning the seats after each patient. Though all the safety measures are instituted, I did not feel safe as it was little crowded. I was waiting to get out of the facility ASAP. Friendly staff and easy to park.

I had the pleasure of visiting the RMI office again, this time for my yearly mammogram. Of course,…read moreI was a bit fearful, last time the tech squeezed the living lights out of me, I was tearing up so I had pumped myself up. I mentioned this to the new tech, and she was shocked at how painful it was for me. She said it isn't normal for it to hurt. Fun fact, I did not know caffeine will make your breast tissue sensitive, so avoid it the day of the procedure. After a lively and informative chat, she showed me how the machine actually works and that it's not meant to cause pain. Her name was Carrie and she was a godsend. This time it didn't hurt at all. I left more knowledgeable and empowered.

I wouldn't go anywhere else but RMI, the staff is Awesome and even truly Cares about each patient…read morelike family. Dr. H is one in a Million, the best Physician I've known in 50 years and just like the staff Truly cares about each patient. He's also very understanding, going above and beyond to help, that made my heart Smile. Thank you Dr. H and here's a virtual hug, respectfully. If you need any type of x-ray, ultrasound, MRI, etc., this is the Only place you should try, honestly they really are the BEST. I'd give RMI Ten stars if I could!!

I just love the way Leigh handled my mammogram. She was so professional and let me know that I was…read moreall set at the end. Then I left and went shopping at Lowes and dropped a load off at city dump.

this place is absolutely disgusting for the way they allow staff to speak to a patient!!!…read more when waiting on serious biopsy results.. called office to see why it was taking longer than told at appt! emoloyee Jessica... instead of telling the patient. I'm really sorry the lab gets backed up and it may take longer... no instead she tells the patient (who's already been worried and scared out of their mind for weeks)... well if they find something like a "NASTY CANCER " it will take longer !!!!!! the actual what!!! how can you use those words to the patient already out of their mind waiting on results!! now they sit even more worried and very, very upset!!! because see this all the ... and you basically just told this patient in their eyes and mind right now they probably have a nasty cancer!!! def not okay in any way!!!!!!! When trying to file complaint with office manage/lead tech.... , the office manager didn't seem to care that her staff member just spoke to a patient this way!!! this is just disgusting service !!!!!

Terrible place, all of their offices are a joke and the managers don't care about you as a person…read more They just want to get you in and out and on to the next patient. GO SOMEWHERE ELSE!

Went to get routine blood work done, which is usually fine. The past two times I went, there has…read morebeen a taller man wearing a white lab coat, that absolutely butchers me. The first time he couldn't get a proper draw so he asked for assistance, then the second time he hit a nerve. If you are about to have him draw blood from you, RUN do not walk away, he is absolutely terrible and incompetent, a complete liability.

This location has served my family's needs multiple times. I like the wide open waiting area with…read moreplenty of seating. There's never a long wait and the staff is efficient at keeping our visits on a decent pace especially when everyone nowadays has such busy schedules. Handicap parking is always full when I come with my family member and it can be a bit of a hassle when they have to be dropped off by the door while I take over the driving to park their car in a non handicap parking spot. My only concern is for anyone coming here alone and having to walk further if handicap spots are not available. Otherwise, it's a nice, convenient facility.

"Some of the staff were unfriendly and treated me rudely. I do not intend to return to this place."read more

We went to drop off a specimen and we check in and waited 25 min. They said they needed to take…read moreappointments first. Why would they not just ask you make an appointment to drop off ? I had my 94 year old father waiting . Not professional