Wow. I have had a couple of surgeries before and have many doctors in my family so I'm well-versed…read morein the medical field. This place is nothing short of amazing. I had a lot of anxiety about getting an endoscopy here but the staff answered my questions so many times with care and concern. As soon as I arrived, I was greeted with a smile and compassion. The staff was a little behind on schedule and they continued to apologize but I didn't mind because it gave me time to make some prayers beforehand. The nurse with the pink lemonade nails was a total joy and made me feel at ease! The anesthesiologist was so warm and friendly. When I got into the room, Dr. Nathan Landesman actually took time to speak to me, asked me questions to understand my concerns and reason for visit. He continued to give me space to ask him anything I needed. All with a big smile! The anesthesiologist in the room, Dave or Dale, I forget, was so kind and made me feel so much at ease. Absolutely incredible recovery. I woke up having my mom by my side and another absolute sweetheart of a nurse who kept me comfortable, hydrated and got me snacks. She was an angel! Dr. Landesman came in afterwards and informed me all about the procedure and made sure I was feeling comfortable and doing good. He let me know everything he found and made me feel reassured and helped give advice on treatment and a plan to further investigate my pain. Absolutely 100% *OUTSTANDING* medical office, bedside manner, everything all around! I wish every medical experience I have had was as smooth as what I experienced here at Health Park Endoscopy!! Thank you to all the staff who may read this, you truly made my day.

*Unprofessional, Lack of Empathy, and Disorganized Care*…read more My husband was scheduled for a colonoscopy at this facility. Anyone who has gone through this knows how physically demanding and exhausting a 24-hour liquid fast and prep are. When we arrived, he honestly mentioned he took a tiny sip of water an hour prior. The staff immediately treated him with hostility, acting as if he had committed a crime. While we understand there are medical guidelines for sedation, the paperwork they provided explicitly stated that a sip of water was allowed with medication. Because the instructions were ambiguous and poorly written, my husband made an honest mistake. Instead of explaining the medical risks calmly and professionally, the staff treated him like a nuisance and rushed to get rid of him. The worst part was the absolute lack of organization and accountability afterward. I called to see how we could resolve this since he was already completely prepped. First, they told us to come back at 4:15 PM. Then, they took it back, stating they close at 4:30 PM and "didn't want to stay late" if the procedure ran over. Then, they offered an appointment for the next day at 12:00 PM, only to call back again and cancel it, literally telling me that he "doesn't fit in the place." The clinic director was incredibly disrespectful and defensive. They refused to help, refused to accommodate him after making him go through a grueling physical prep, and refused to even refer him elsewhere. This level of laziness, poor communication, and complete disregard for patient dignity is unacceptable. Do not trust this place with your care. They care more about their clock-out time than human beings.