A great big thank you to Dr. Bowen and his surgery skills. After several years of suffering from…read moredouble vision and having strabismus surgery yesterday, I finally feel like my double vision and vertigo is finally resolved! Now, instead of seeing two traffic cops behind me, I only will be seeing one! I can finally walk into a large store with fluorescent lighting without being dizzy. I am so thankful for Dr. Bowen. Besides his surgery skills, he is very kind, patient and a great human being. One day out and I'm so happy.

Love, love Dr. Bowen. My grandson was only 5 months old but he was able to tell he had a vision…read moredeficit. His exam never made Baby Jayce cry and he was very sweet with him.

The word Professional" describes this facility perfectly…read more From a sparkling clean area to courteous well trained staff to an impressive array of state-of-the-art equipment, Riverside met and exceeded my expectations. My surgery went smoothly, the doctor and RN'S were efficient and professional throughout. I give Riverside Eye Professionals a 5 out of 5!

If you are Looking for great care for your eyes in Redding there are a few good choices, but in my…read morehumble opinion, Riverside Eyecare is the best. They are located in a beautiful building on the banks of the Sacramento River adjacent to Cypress Ave in Redding. The facility is large, clean, modern, and well laid out. On the bottom floor are the physicians, Ophthalmologists, Dr Michael Sumsion and Doctor Sean Sumsion. Not only are both of these guys great physicians, their bedside manner and interaction with patients and family is fantastic. Very down to earth, patient, and happy to explain things. I have seen both of these docs, and I would put them as some of the best. For reference I see physicians at both UCSF and Stanford and this practice is at that caliber of professionalism and competence. Upstairs is the Optometrist, Dr. Jordan Evans. He is truly one of the nicest people I have ever met. He is so kind and patient. I was trying to switch from just eyeglasses to Contact Lenses and my experience with him and his awesome staff was phenomenal. They were not in a hurry to move me through, they took the time to educate me, ensure that everything fit right, on multiple appointments. The bedside manner, caring, and interaction are all outstanding in my humble opinion. I am definitely a fan!

Shasta Eye invited me to share my experience, and I appreciate the opportunity to provide honest…read morefeedback. While several staff members were courteous and professional, aspects of the exam were concerning. While waiting for the appointment, I became overwhelmed by the level of noise and conversation in the clinic by staff. Staff gossiping about patients, one another, etc... Just like hens in the henhouse ... I thought about leaving. During my exam, I was met with comments by DR. BAGGA such as, "Why do you have your eye closed?" and, "You should be able to see -- it's only an irritated eye; you just need saline." I am on General Assistance and cannot afford an eye lubricant. In addition, there were noticeable exchanges of side glances between DR.BAGGA and other staff, which conveyed JUDGEMENT t rather than support. These behaviors, though subtle, had a significant impact on my sense of safety and comfort during the exam. I share this not to criticize the entire practice, but to encourage greater awareness and sensitivity toward patients who may be experiencing sensory overload. DR. BAGGA a more mindful and respectful communication style would greatly improve the patient experience. I left ... and I STILL cannot afford an eye lubricant. I will NOT be back for care.

If I have to have an eye surgeon work on my eyes, I cannot think of a better place with better…read moredoctors with better staff to do it other than SEMG. It is almost fun in an odd kind of way. Great staff, great doctors, and very thorough. Polite, too.

Doctor Crum and Dr Lin were rude and impatient They did not answer questions that I had about my…read moreeyes

Dr Crum brought me out of candle light into LED. I am so happy and seeing so well…read more This Doctor is caring and kind he called me the evening after my surgery and when I called a few days later with a question his nurse told me he is always available for his post op patients. Thank you so much for my eye sight and I know you will give new light to many people after me. Delia Rodeick

Dr. Fox would not follow up with me after he did cataract surgery on my left eye. After many times…read morewith several attempts to calling his office and no one called back. They did finally called back after the Doctor called for my records. A little too late, don't you think. I went to see someone else. They had tried to correct the problem. I had better vision prior to the surgery then before Dr. Fox. I ended up with double vision and have to ware corrected glasses now. One other thing. I saw sun glasses on the counter and turned them in. My husband left his sun glasses (expensive). Not realizing that the sun glasses were my husband's. I went back the net day, and the blond haired lady said she did not have any in the lost and found. When I told her what happened the day before, she turned away from me. I left there not pleased with the way I was treated. Plus who ended up the my husband's sun glasses?

Dr. Fox is a very nice man. His staff was very friendly on the day of my visit in June of 2017. I…read morewas referred there by my doctor for a diabetic eye exam. This was supposed to be covered by my insurance. I showed Dr. Fox my prescription from my regular eye doctor for my glasses and contact lenses because he asked about it. I was billed in September for a contact lens fitting and refraction. After a brief discussion over the bill and what actually happened, the office manager waived the bill and told me to toss it. Even though she was courteous, the tone of her voice and lack of an apology for the mistake made me feel she did not agree with her decision. It left a sour impression on me, so unfortunately, I will never go back. I don't like feeling as if this was my fault, when I specifically told him I was ONLY there for him to check the blood vessels in my eyes. :(

I called their office for appt was told they accept my insurance, but need referral from my doctor…read more 3 weeks of waiting for referral. I called to set up appointment only to be told, they will bill my insurance for exam but not for glasses, they want people to pay out of pocket for that. So even though my insurance pays for frame & lens, they won't bill for it. If only they said this 3 weeks ago! Dang what a waste of my time, so so frustrating!

Great service with on time appointment. The receptionists were friendly and helpful. The Doctor…read moreexplained my medical issues in words I could understand. Definitely will come back and try the optical department next time I need glasses and will recommend Dr Fox for all eye medical issues.