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    Crum Bryan G, MD

    4.0 (2 reviews)

    Services - Crum Bryan G, MD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

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    Retinal imaging

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    4 years ago

    Doctor Crum and Dr Lin were rude and impatient They did not answer questions that I had about my eyes

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    8 years ago

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    Shasta Eye Medical Group

    Shasta Eye Medical Group

    2.8
    (65 reviews)
    0.0 mi

    Shasta Eye invited me to share my experience, and I appreciate the opportunity to provide honest…read morefeedback. While several staff members were courteous and professional, aspects of the exam were concerning. While waiting for the appointment, I became overwhelmed by the level of noise and conversation in the clinic by staff. Staff gossiping about patients, one another, etc... Just like hens in the henhouse ... I thought about leaving. During my exam, I was met with comments by DR. BAGGA such as, "Why do you have your eye closed?" and, "You should be able to see -- it's only an irritated eye; you just need saline." I am on General Assistance and cannot afford an eye lubricant. In addition, there were noticeable exchanges of side glances between DR.BAGGA and other staff, which conveyed JUDGEMENT t rather than support. These behaviors, though subtle, had a significant impact on my sense of safety and comfort during the exam. I share this not to criticize the entire practice, but to encourage greater awareness and sensitivity toward patients who may be experiencing sensory overload. DR. BAGGA a more mindful and respectful communication style would greatly improve the patient experience. I left ... and I STILL cannot afford an eye lubricant. I will NOT be back for care.

    If I have to have an eye surgeon work on my eyes, I cannot think of a better place with better…read moredoctors with better staff to do it other than SEMG. It is almost fun in an odd kind of way. Great staff, great doctors, and very thorough. Polite, too.

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    Bryan Crum, MD
    Bryan Crum, MD
    Christopher Lin, MD, FACS
    Christopher Lin, MD, FACS
    Robert Trent, MD

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    Robert Trent, MD
    Shasta Eye Medical Group

    Shasta Eye Medical Group

    3.2
    (18 reviews)
    0.6 mi

    Warning: Predatory Billing, Dishonesty…read more They have an initial "fixed" visit price of $89 and a completely random, undetermined, make-up-as-they-please price for contacts examination. Upon my arrival for my appointment, I specifically told the receptionist at the front desk that I need truthful, honest up front pricing as I was on a fixed income and was unable to work at the moment due to personal reasons. I read their policy on cost and went over all the details with the front desk receptionist. I confirmed the initial visit price and asked that she find out exactly what my additional price would be for contacts examination. The receptionist took this information back to speak with the optometrist so that I could decide if I could continue with my exam upon receiving truthful and honest pricing. The receptionist came back and told me it wouldn't be more than an additional $100. I confirmed more times than necessary if that was all that I would expect and that I should not expect a surprise bill. I told her to please confirm with the doctors, and she did, or so she claimed. I completed my examinations and paid roughly $200 out of pocket. To my unfortunate surprise, about a month later I received a new bill from this predatory office asking for an additional amount, upwards of $70. Apparently they decided the additional $120 for a contacts examination wasn't enough that they needed to bill me more. So much for truthful, honest, upfront pricing from this office! I will absolutely share this terrible. predatory, dishonest experience with my spouse, colleagues, neighbors and church. Stay away unless you want deceptive practices!

    To be filed under; " Be careful what you ask for." I don't…read moreknow if it's my western hat or having seventy in my rear view, but I've never had a health care professional as dismissive of my input and later my concerns as Dr. Jitosho who did my prescription at Shasta Eye Medical Group. Twice. To be perfectly clear, I know if what I'm looking at is blurry even if I can barely discern the correct answer. In fact that's how I'm reading roadsigns these days. Perhaps I should be grateful since it adds a bit of adventure to these mountain roads. Operating my computer is a blast too. I can see the screen on my 14" MacBook perfectly. If my nose is over the keyboard and within a foot of the screen. Same with my phone, books etc. There must be a per use rental on Shasta Eye's equipment, or maybe the bum's rush I received after driving a 120 mile round trip to have this prescription corrected by a diopter I held over my left eye is simply how they do business. No adjustment of my reading distance per my request either. Then there's the $450+ spent on two pairs of glasses. One to figure out the first prescription didn't work as well as the glasses it replaced and another pair of glasses that I'll be squinting at road signs and my computer with for a while. I may have lost some of the edge I had in my youth but that does not negate the twenty plus years I spent standing behind a camera, or the time I spent teaching cinematography so I do know what's in focus and I assure you my mental faculties are functioning far better than the staff at Shasta Eye's will as they are reading this review.

    Crum Bryan G, MD - optometrists - Updated July 2026

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