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Crum Bryan G, MD

4.0 (2 reviews)

Services - Crum Bryan G, MD

Eye exams

Eye surgery

Eye testing and diagnosis

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Retinal imaging

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4 years ago

Doctor Crum and Dr Lin were rude and impatient They did not answer questions that I had about my eyes

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8 years ago

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Shasta Eye Medical Group - Expensive glasses with broken frame and black abrasive sprayed on.

Shasta Eye Medical Group

(65 reviews)

If I have to have an eye surgeon work on my eyes, I cannot think of a better place with better…read moredoctors with better staff to do it other than SEMG. It is almost fun in an odd kind of way. Great staff, great doctors, and very thorough. Polite, too.

Shasta Eye invited me to share my experience, and I appreciate the opportunity to provide honest…read morefeedback. While several staff members were courteous and professional, aspects of the exam were concerning. While waiting for the appointment, I became overwhelmed by the level of noise and conversation in the clinic by staff. Staff gossiping about patients, one another, etc... Just like hens in the henhouse ... I thought about leaving. During my exam, I was met with comments by DR. BAGGA such as, "Why do you have your eye closed?" and, "You should be able to see -- it's only an irritated eye; you just need saline." I am on General Assistance and cannot afford an eye lubricant. In addition, there were noticeable exchanges of side glances between DR.BAGGA and other staff, which conveyed JUDGEMENT t rather than support. These behaviors, though subtle, had a significant impact on my sense of safety and comfort during the exam. I share this not to criticize the entire practice, but to encourage greater awareness and sensitivity toward patients who may be experiencing sensory overload. DR. BAGGA a more mindful and respectful communication style would greatly improve the patient experience. I left ... and I STILL cannot afford an eye lubricant. I will NOT be back for care.

Shasta Eye Medical Group

Shasta Eye Medical Group

(18 reviews)

4 stars for the office staff, 5 GOLD stars for everyone not at the front desk…read more I hadn't been to the eye Dr. for nearly 4 years before being seen at the Larkspur location. Initially, I called the Churn Creek location where a woman at the front desk told me they no longer accept my insurance. I later found that information to be erroneous. When I started my journey at the Larkspur office, I got to see Dr Eklund who is incredibly nice. She is very welcoming & didn't make me feel bad for not being seen "on schedule" as other optometrists mentioned. I've seen a few & never connected for various reasons. I work on the road for the majority of the year & many were unable to work with my busy schedule. Inconvenient but understandable. I was really fortunate to have connected via referral with this location. At first we tried to lessen my prescription. That didn't work & resulted in my having to get new lenses. The new lenses came & after a short trial period, I knew my eyes weren't adjusting but my work schedule didn't allow me time to come in & make necessary adjustments. A few months went by & I walked in (as WAS the policy) to see what we could do. Good luck getting passed the gate keepers (aka front desk employees). My lucky day happened to be that day which was the 1st day the implemented a new rule that only appointments are accepted. No walk ins. It would be another month before I got scheduled in for an appointment which I had to take a day off work to have. There I met Jen & everything changed. Jen is REALLY nice. She is incredibly patient with my schedule & honest. She mentioned my inability to adjust to the new glasses may not be due to an incorrect presciption but may simply be the material used. I'd opted for upgraded lenses which were touted by the manufacturer for being more lightweight & thinner. I have a strong astigmatism in both eyes. The left is significantly worse resulting in a pretty thick lens. I took Jen's suggestion & we had new lenses made from a composite material. They actually came pretty quickly & the outcome was instantly day & night. I did have to pay out of pocket as my "trial period" had long passed due to my inability to come in in a timely manner but Jen took the time to explain that sometimes people's eye just don't adjust to the new material. Having worn glasses since I was 4, I know my eyes pretty well & agreed maybe a different material really was the problem. As soon as I tried on the new glasses, I knew all was right in the world. No more feeling sea sick. HOORAY! The glasses were adjusted & I was on my way in less than 10 minutes from scheduled appointment time to leaving. IF you are on the fence about an optomitrist, please give this office a try. Everyone really makes the effort to get you in a pair of glasses tht work for you. I was a little dissapointed to have had to pay a bit more than intended out of pocket, but I also knew that may happen as 1) I'd never seen this doctor & 2) as we later realized, the best-for-me material needed to be identified. I believe my next appointment will be flawless & 100% thanks to Jen, I'll be back for routine follow ups. Thank you SO much for taking time to truly help me. I hope the office appreciates ALL that you do as much as I do. You are a gem!

Warning: Predatory Billing, Dishonesty…read more They have an initial "fixed" visit price of $89 and a completely random, undetermined, make-up-as-they-please price for contacts examination. Upon my arrival for my appointment, I specifically told the receptionist at the front desk that I need truthful, honest up front pricing as I was on a fixed income and was unable to work at the moment due to personal reasons. I read their policy on cost and went over all the details with the front desk receptionist. I confirmed the initial visit price and asked that she find out exactly what my additional price would be for contacts examination. The receptionist took this information back to speak with the optometrist so that I could decide if I could continue with my exam upon receiving truthful and honest pricing. The receptionist came back and told me it wouldn't be more than an additional $100. I confirmed more times than necessary if that was all that I would expect and that I should not expect a surprise bill. I told her to please confirm with the doctors, and she did, or so she claimed. I completed my examinations and paid roughly $200 out of pocket. To my unfortunate surprise, about a month later I received a new bill from this predatory office asking for an additional amount, upwards of $70. Apparently they decided the additional $120 for a contacts examination wasn't enough that they needed to bill me more. So much for truthful, honest, upfront pricing from this office! I will absolutely share this terrible. predatory, dishonest experience with my spouse, colleagues, neighbors and church. Stay away unless you want deceptive practices!

Crum Bryan G, MD - optometrists - Updated May 2026

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