Unacceptable Service, Potential Discrimination, and Lost Sale at Dothan, AL Location…read more To Men's Wearhouse Corporate Customer Relations: I am writing to formally complain about a highly disturbing experience my family and I had at your Men's Wearhouse location in Dothan, Alabama. We visited the store fully intending to purchase a suit, shirts, and accessories for my father (an anticipated spend of $600-$700). Instead, we left empty-handed, frustrated, and deeply humiliated by the treatment we received from your sales associate. Because of the hostility we experienced, we strongly suspect this treatment was motivated by racial discrimination (we are of Indian descent, and the associate was a white American). Here is a factual breakdown of our experience: * Refusal to Assist or Measure: Upon entering, we were completely ignored. When I approached a female sales associate for help sizing my father, she rolled her eyes. She flatly refused to use a measuring tape for his neck, shoulders, or waist, instead choosing to guess his sizes just by looking at him. * Lying About Inventory: The associate guessed my father was a size 36 waist and refused to show us the pants section. I had to find the pants myself. When sizes 34x30 and 32x30 did not fit, I explicitly asked if there were any 33x30 pants in stock. She said no. I then searched the racks myself and immediately found a 33x30 in the exact brand we were looking at. When I showed it to her, she showed no remorse and simply said, "ok." * Hostility and Refusal to Open Shirts: The associate guessed my father needed a size 17 shirt. She reluctantly opened one, which was far too loose. When I politely begged her to open the next size down so we could ensure a proper fit for a $700 purchase, she aggressively stated, "I will not open any other shirt for you all," citing company policy. * Refusal to Identify Herself: Because of her unacceptable behavior, I asked for her name three separate times. She outright refused to give it to me. * Manager Escalation: I finally asked for the store manager. The manager was apologetic, properly measured my father, and opened a second shirt. However, the manager defended the associate's refusal by stating Men's Wearhouse has a strict policy of "not opening more than 2 shirts for anyone." My parents, who do not speak English, could read the associate's hostility and body language clearly. They felt entirely unwelcome, and we decided to walk out without purchasing the items we had already picked out. I am bringing this to your attention because I need clarity and action on the following points: 1. Address the Employee: This associate has no business working in customer service. Her passive-aggressive behavior, refusal to measure, and refusal to provide her name need to be addressed by the District Manager immediately. 2. Clarify the Shirt Policy: I request that you clarify your shirt-opening policy online. If your actual corporate policy is that customers cannot try on more than two shirts before making a $700 purchase, it is an incredibly poor business practice. If this is truly your policy, my family and our future generations will not be shopping at Men's Wearhouse again. I would never come here again or advise anyone to come. Go to Dillard's instead, much better quality service for the price you pay and people do care about you.

From the owner: Welcome to Men's Wearhouse in Dothan, AL, situated at 3431 Montgomery Hwy. Our store offers a great…read moreselection of men's suits, dress shoes, tuxedo rentals, and options for Big and Tall. Dress well for weddings, proms, or special events with our formalwear, custom tailoring, and same-day alterations. Our team also provides group fittings for a coordinated look. For more casual moments, step up your game with polos, casual shirts, sweaters, jeans and dress sneakers. Bring comfort to your business casual wardrobe with our incredible range of stretch chinos, casual pants and shirts. Serving Dothan, Enterprise, Ozark, Eufaula, and Troy, visit us today or shop online for the perfect outfit for any occasion.

This place was amazing. Jim, the gentleman than helped us was very kind and helpful not pushy at…read moreall. He helped me find exactly what I needed. I am new to sewing and he helped make sure I got the right items for what I wanted to do. I was also looking for some patterns but he said that they no longer carried any so he told me to check online or at Walmart because Walmart now owns Simplicity. I would very much recommend this place. They also do sewing machine and embroidery machine repairs.

This is an excellent place for all your sewing needs! The staff are very friendly and helpful, they…read morehave lots of options in fabrics, string, sewing tools, and machines, and they were able to fix my sister's 20 year old machine very quickly. I would definitely recommend this store!

Returned all shirts because their shirt press operator would not take the time to locate properly…read morethe clip for the top button, leaving folded cloth hiding that button...on all shirts. When I picked them up the second time, the errors were exactly the same. They promised to improve their quality in the future, but I will locate a laundry that will do it right the first time.

Same day service is a good option. BUT …read more.. This used to be a good, affordable cleaners. The prices are now high and no longer competitive and the cleaning service has declined tremendously. The attention to detail in both pressing, spotting and cleaning clothes is now hit or miss

I went to Gayle to fix another Tailor's mistake. She did a great job and she gave me a reasonable…read moreprice. I like her professionalism and her commitment to good service. Thanks Gayle.

Paid $165.00 for alterations that everyone else paid $60 to $80 for. She was nice and the place was…read morequestionable at least but I felt bad so I gave her a chance. Not ok with being over charged but she did get the job done.

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!…read more SewTec is a custom prototype shop / pattern making for items such as tents / backbacks etc. I first contacted The owner Patty9/18/2018 to make a prototype of a pick-up camper tent. We agreed on the price of $2500 for a "Manufacturers Tech Pack" which includes the following: Material List - All pertinent information in one place. Useful for yourself, going for wholesale sourcing, as well as a manufacturer producing your product. Specifications for your product - Sizing charts, and drawings. As well as grading information, if applicable Sewing Specifications - Industry standard sewing codes ( ISO) for manufacturing. This ensures that either here or overseas, the terminology for the sewing process, and how any product should be sewn and finished, is easily understood. Sewing Schedule - Sewing guidelines / instructions, clearly explained, so even the most complex product with intricate details can be re-produced. Technical Drawings - Computer drawings clearly illustrating all necessary details for manufacturing. Sample Photos - Although we do recommend to send a manufacturer the actual sample of the product, we like to include photos in the tech-pack, when available, so all eventualities are covered. The agreement was $1000 upfront, the remainder once I got an acceptable 1st patten. Once the pattern fit correctly the balance was to be paid. I also was given a list of materials to buy and have shipped directly to her. The initial pattern didn't fit correctly, which we both expected since I live in California and SewTec is in Florida. Foolishly I returned the pattern with additional measurements and a check for the balance.on 2/1/19. I was told that they had to finish other customers projects in work before resuming on mine.It is now 2/22/19 and they have not answered my phone calls or emails. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!! They are rude, they insisted that my dimensions were incorrect and the reason for the delay. When in-fact Tom, patty's husband and business partner I suspect, calculated the length and width INCORRECTLY. They will take your money and disappear. This is my experience and my opinion I have filed a complaint with the NorthWest Florida BBB, Contacted the Washington County Court Small Claims and the Chipley Chamber of Commerce.

From the owner: Sewing Machine Repair - Domestic & Industrial read more