These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Surprised to see some of the lower reviews. I have used these guys for my electrical and plumbing…read moreevents. These guys were life-savers when my former electrician could not provide me the timely service we needed. I like their follow-up. They keep me in the loop. Ideal team to have on your phone. Suggest their service plan. Has saved us money.

I have always been impressed with the caliber of technicians that come out. Most recently Chris…read moreserviced our HVAC system for routine maintenance and did a great job sharing information on what he did and what will need to be done going forward. Also, the company does a stellar job communicating when the technician is on his way and even sending a picture of the tech via text. I highly recommend this company.

Very COOL experience!. AC has not been keeping up with desired temperatures and my electric bill…read morereflected it. A phone call to them this morning and they just left after inspecting and refilling my unit with Freon. Now THAT'S service. In a side note, they Really, REALLY push for getting a membership plan. From phone calls to service person, I can't say how many times I was getting the pitch. I opted out as the $ savings did not add up enough to benefit me. $170 a year for 2 inspections annually with a new filter each time and 15% off any work. If I had more money and wanted extra peace of mind then I would have done it. Either way, I was Very pleased with the entire experience and would highly recommend.

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

I sent a request for a bid through Yelp and was given a preliminary quote. I arranged for a in…read morehome quote with David and set an appointment time between 12 and 2 on today. He was a no show and when I texted back I didn't hear anything for an hour and sent him a follow up text stating I would post the feedback of the experience on Yelp. He IMMEDIATELY texted back and said he had a hectic day but couldn't come out and said he could come out later in the week. Draw your own conclusions on contacting them since I didn't use the service this is based on communication and the lack of follow through on their part.

Did diagnostic to determine problem. Very personable and friendly. Fee was reasonable for coming on…read morea Saturday.

Great service. David was great. Clear. Talked me through the problem. Even helped troubleshoot a…read moresecondary issue. Will definitely keep his info on file for future needs.

We just had to get a whole new heat pump in the middle of a snowstorm. Thank you to Eanes Heating…read moreand Air for coming out even with several inches of snow in our yard and getting it done. They were great from start to finish. I would highly recommend them to everyone.

0 Stars!!!!…read more Dishonest Pricing & No Service for $89 "Diagnostic" Date of Experience: October 12, 2025 Service Requested: Electrical Diagnostic I am writing this negative review due to misleading pricing and a complete lack of service from Eanes Heating Cooling Plumbing and Electrical. I called on 10/8/25, requesting an electrical diagnostic on my washer/dryer outlet to verify the voltage for the LG manufacturer. I was quoted the price of $89 for the diagnostic--a price confirmed twice. The technician, "Chris," arrived on 10/12/25 (after a reschedule). Without touching or testing anything, he immediately demanded an additional $200 fee, claiming the initial $89 only covered his trip and not the actual diagnostic--a clear bait-and-switch. I requested he at least document the outlet's wattage on the receipt so I could relay the information to LG, but he failed to do so. I called customer support and was transferred to "Kayla" in dispatch, who confirmed the potential for a $200 detailed diagnostic fee but could not logically explain how it was determined without the technician inspecting the unit. When I questioned this, she became unhelpful, displayed an attitude, and simply stated she could call the technician and cancel the job. He was already on site. I paid $89 for absolutely no electrical service or useful information. This company is dishonest about its upfront pricing. Do not use Eanes.

The good news: Airserv came out on a weekend at with no extra fee. They were able to diagnose the…read moreproblem and offered a solution on the spot. The customer service rep on the phone was great. The tech seemed capable and approachable. The bad news: The tech accidentally hooked up the new thermostat wrong and we were without AC for a few days. The resolution: After my third phone call to company, the tech came back out to get the wiring done right. This was at no additional charge but since the installation was not done correctly from the beginning, I would have been surprised if I had to pay for an addition visit. I have contacted the company about their 'Neighborly Done Right Promise' to see if this policy will help recoup the costs of not being open for a few (hot) days but have not heard back yet. If I hear back, I will update review.

Great service today. Great technician.Went above and beyond to make sure our system was working…read moresafely and correctly.

Good efficient and affordable for your needs . Personal experience must speak at first .read more

Hey potential clients DO NOT DO business with this guy,Sean. Here's my nightmare experience with…read morehim (Sean) and his "supposed" emoloyee, his brother: First of all this is my 2nd reviews that I have ever written on line about anyone or company and I am almost 60 years old! I bought a 1904 home in Thomasville NC to use as an Airbnb, and spent over a year renovating it, I live in California, so all my contractors dealings are over the phone, and all of them are based on people doing what they say they will do, another word, honestly, integrity, and human decency..when I decided to hire Sean he was great, on point with his responses...two new units were supposedly installed and everything was done according to him..a week later my plumber went by the house there was a poodle of water on my 120 year old original wood floors, leaking from the hvac system he installed up in the attic...along with damages to the first floors ceilings I reached out he came immediately to remedy that..this was obviously due to shitty work. A few weeks goes by, my sister then goes to stay at the house and it is freezing cold, this was last Nov 2025, contacted Sean, he comes out and "supposed" he checked, corrected the settings and temperature on the unit...he says if the house doesn't warm up then call back...a couple days goes by, house is still freezing COLD!! This went on a few times in a span of a couple weeks...finally I fly out from Cali to NC and stayed at the house and the temperature was in the low 40s!!! Same song and dance!!! Finally a couple weeks of back and forth during my stay there, he tells me that the duck work underneath the house is old and probably needs to be replaced, this is why the house is not getting warm...I said ok fine let's redo that..on the night b4 he was supposed to come out I zelled him $1900 for materials..the next morning I waited, the next day I waited, no return calls or texts...days goes by I hear from his brother saying he was in the hospital..and that he will reach out when he is well..I waited, and waited...finally he calls i had multiple conversations with him and making promises of him making one promise after another! In the meantime I had to hire a new company to come out and redid the duck work...cons I find out he didn't even have the decency to go underneath the house to assess what was wrong with the duck work, if it was even hooked up to the vents...so on top of doing shitty work he also pocketed $1900 for paid service that he did not provide... he has now blocked my # The following is a message to him directly: Hey Sean FYI The heater is not working AGAIN AT Main Street house and I hve a real Heating company out, today will be the 2nd times and he said all the installs that you did was NOT UP to code!!! on top of you ghosting and scamming me out of $1900 I am definitely now committed to making sure that these issues with your company, integrity and poor quality of your work will be broadcast loud and clear over the internet (yelp) Facebook or where ever else, along with contacting any local, state, and regional regulatory agencies that over sees your industry and make them aware of your company so that other home owners do not have to go through what I did and am going through.

Reasonable value, quick response and the first guy did a good quality job on a Friday afternoon…read more Unfortunately, I needed emergency service on Saturday due to a failed fitting connected to the new parts. The person they sent really struggled to fix a pretty simple connection and he caused significant extra flood damage. He did such a bad quality job, I will have to fix it myself to avoid a future failure.

Asked to have a quote to replace about 3 feet of pvc pipe with a couple sleeves and a "T" on 1.5…read moreinch pool pump line. They quoted me $776 and charged me $50 just to quote it. I did it myself. It cost $20 for the materials and took me an hour to do the job. It was difficult for me, due to a back problem, but I was not paying such a ridiculous price to do such a simple task. I will never use this company again.