Sano Orthopedics scheduled me with Dr. Cullen for knee replacement surgery and although I ended up…read morehaving to postpone the surgery I wanted to write about my experience with them. My first appointment was to talk with Dr. Cullen who did an excellent job explaining what exactly happens during the procedure. He and his awesome assistant Erin were very kind and patient with my questions. The staff was super nice especially the front receptionist and Megan the nurse at Beacon. Really everyone was so professional and friendly I'm sure the surgery would have been successful.

I'm the caregiver for an adult with high-functioning cerebral palsy--a retired computer programmer…read morewho is intelligent, communicative, and uses a powered wheelchair. Earlier this year, he began experiencing knee pain and instability, leading to a fall and a hospital stay in January. X-rays were taken, and following rehab, we began care with Dr. Roberts' office. Initial treatment included cortisone shots, but by April, the pain and lack of stability worsened. A physician's assistant in the office provided a brace, which was ineffective. When we requested a follow-up, Dr. Roberts was too booked to see us in a timely manner, so we were referred to KU for evaluation. KU confirmed, after they ran X-Rays, that the knee was not properly aligned but had even longer surgical wait times. Based on a positive prior experience with Dr. Roberts (who performed a successful surgery for a family member), we opted to stay with him, hoping for faster care. In preparation for surgery, I moved the patient into senior living where he could receive physical therapy and home health assistance. We completed all required pre-op steps, including medical clearance, pre-surgical classes, and medication prep. Surgery was scheduled for June 11. On the day of surgery, Dr. Roberts felt the knee and expressed concern about a possible torn patellar tendon. He ordered an MRI and admitted the patient overnight. That was the last time the patient saw or heard directly from Dr. Roberts. The next morning, a physician's assistant visited the hospital room, and asked us if tests had been run. I was discouraged at this question thinking, "Your office ordered the tests, you should know that and you should be coming to see us to explain the results not to ask if the tests even happened." He said the doctor would be in touch later and that the patient would be staying overnight again at the hospital. However, within the hour, we were notified that there was no tendon tear, and the patient was being discharged. The sudden decision left us scrambling to arrange specialized wheelchair transport (another expense) with little notice. Unfortunately, the patient was left with no plan of care and no follow-up communication from the doctor's office. I called the office immediately and didn't receive a response until late the following day--nearly 36 hours later. We were offered an appointment with a PA or to see Dr. Roberts a month later. I messaged through the patient portal with several questions: What did the MRI actually show? Is physical therapy still safe? Is this a complex case requiring a different specialist? Could we get a Zoom call or any direct communication with Dr. Roberts? It took another full week to receive any answers, and the response was minimal--only confirming there was no tendon tear. At that point, I began seeking a second opinion. Another orthopedic team was willing to evaluate the case that same week--if they could get the medical records. Despite multiple requests from myself and the new office, it took four days to get the records transferred. The new doctor is now seeing the patient on July 1--still earlier than Dr. Roberts' next available appointment. They've already scheduled additional imaging to fully understand the situation before the first visit. In hindsight, I believe the biggest issue was that the pre-surgical evaluation was incomplete. For a patient with a complex condition and non-standard mobility, more detailed imaging and planning should have happened before surgery was scheduled--not the morning of. While we acknowledge that not all cases are simple, the lack of timely communication after surgery was canceled--and the absence of a plan for next steps--caused unnecessary confusion, costs, stress, and delays in care. We had high hopes based on a previous successful surgery by Dr. Roberts on a different family member. However, this experience has been deeply disappointing. If a case is outside of a physician's scope of expertise, the patient deserves to know that up front, not after significant preparation and disruption to their life. We spent a great deal of time and money and are now back at square one with a new physician.

The type of care I got was the best and the quality was the best this man is the best when it comes…read moreto what he does crush my foot my first doctor was a joke this one fixed everything the first one messed up I've been in a wheelchair for 8 months had surgery a month ago did he did not even have to use screws and plates just pins got my cast off yesterday and he told me I could start putting weight on the heel of my foot with my protection boot on I've come so far with this man and everyone that works in his office on his staff are the best thank you very much doc

From the time I regained consciousness after surgery the constant refrain was " you're going home…read moretoday"! Irrespective of my condition. When his nurse was told that I didn't think I was in any condition to go home, he became agitated and I was told, " you can spend the night but you will be leaving first thing in the morning!" I became afraid and then asked my wife to take me home immediately. Dr. Stanton refused for me to receive home healthcare to aid in my recovery in spited of my insurance approving it and me needing it. He had a total disregard of my condition or needs. BEWARE! There are many much better doctors.

Dr Amar Patel Thank…read moreyou, we are highly recommend Dr. Amar Patel at Rockhill Orthopedic. He is incredibly kind and successfully fixed both of my wife's feet at St. Luke's. He is talented, professional specialist who we highly recommend to anyone Thank you again Erick Kuligowski

Cannot say enough about this place! Professional, quick with awesome hospitality. I was super…read moreimpressed. I encountered nothing but superb staff all around! Def keeping them for the future!

KC Rehab is the gold standard for physical therapy-- After…read moreundergoing a meniscectomy, I was nervous about the recovery process and finding the right PT team. From the moment I walked into KC Rehab, I felt supported, heard, and genuinely cared for. Cory Faris is not only incredibly knowledgeable and experienced, but he also brings a level of compassion and attentiveness that makes a huge difference in healing. He took the time to understand my goals, tailored my treatment plan, and pushed me just enough to make consistent progress without ever feeling overwhelmed. His expertise and encouragement helped me regain strength and confidence faster than I expected. The entire KC Rehab team is friendly, professional, and clearly passionate about what they do. The facility is clean, welcoming, and well-equipped. I can't recommend them enough--especially Cory--for anyone needing post-surgical rehab or physical therapy of any kind.

Nick is the man. I broke my arm and was referenced here. Nick helped me along the entire process…read moreand actually explained things to me so I could understand why it hurt and how the healing process works and why the workouts we were doing were beneficial to the healing process. Super genuine dude to talk to and a have conversation with. I enjoyed working with him. He was more helpful and informative than any orthopedic doctor I worked with or the ER. If i have to do physical therapy in the future, I will come here and work with Nick again. He is awesome!

The staff and Dr Greiner are amazing! They all listen to your concerns and help you to meet your…read moregoals!!

You just found your DOL Orthopedic Surgeon…read more I was treated by Dr. Robert Greiner for bilateral carpal tunnel under Department of Labor workers' compensation (USPS), and after an exhausting search trying to find a surgeon who would even accept DOL, I finally found this office. I had been turned down repeatedly. When I came across Greiner Orthopedics online, I actually assumed a practice this nice wouldn't take Department of Labor cases - but I called anyway. That call changed everything. Dr. Greiner is direct, extremely smart, and patient- focused. He takes time to sit down, explain what's happening, and make sure you understand your options. I never felt rushed, pressured, or dismissed. He approached my care with long-term outcomes in mind, not temporary fixes, and I trusted him immediately. The staff is exceptional here, and yelp doesn't allow me enough space to explain why. Dr.Greiner and his team offer care that feels like you are at a family care for DOL patients. I just had my right hand done on January 27, 2026. I am expected to be back at work on February 24, only four weeks! I will never seek orthopedic care outside of this office after my experience. DOL or private insurance this office has a life long patient with me and my coworkers who are now seeking medical care here.