Gino is a great guy! He goes over and beyond for his customers. He is very good at responding to…read morepotential customers and their needs. Gino makes sure that his vehicles are safe and priced right. I highly recommend that you visit him!

From the owner: We sell quality used cars, fully inspected , at lower prices!…read more0 down financing starting at 3.99% available.

BIGGEST SCAMMERS! They mentioned an extended warranty on a vehicle (see attached photo), we made a…read moredeal and I prepared the payment. I call the warranty company and they tell me the car has NO extended warranty! I call Empire Auto and they tell me they NEVER mentioned a warranty - even though I have photo evidence! Do your research - this dealership has a history of shady business practices including modifying the odometer on cars. STAY AWAY!

From the owner: Vente achat et location auto, camion, vus de luxeread more

I went here looking to see if they could match any of the advertised deals I found in the…read morenewspaper. I was told that all the deals listed in the newspaper were bait and switch ads and that it was not possible that the other dealers had these deals or that they would not have any inventory. They could not come close to matching the advisement as it was impossible. We checked the dealers listed on the advertisement and found that they had plenty of stock and we actually negotiated a lot lower than the advertised priced. Excellence Dodge looks new and clean and the sales people are nice, but it feels fake. It feels like they are talking down to you with a smile. They claim to be the biggest Chrysler dealing in Quebec, but they had no stock and we found they will say anything to sell you a car. It is hard to trust anything they say as truth. Make sure you check more than just one place. Other dealers have specials on their cars at different times of the year, but never here. Also, leasing a car is only possible for business clients, which is where they probably get most of their business from.

*** attention *** j'aimerais vous parler de mon expérience avec h gregoire st eustache j'ai…read moreacheté une voiture de 22000 dollars une semaine après l'acquisition de mon véhicule la lumière check engineering à allumé et la transmission donné des coup je les ais contacté il mon donné le numéro de leur mécano jetai content pensant qu'il réglerait les problèmes et bien non il m'a chargé 150 dollars pour me dire qu'il ne peut rien faire merci h gregoire ..pu jamais

Where do I start????…read more If I could give it NO STARS would I wouldn't wish this kinda of service on my own enemy in life. Customer service is not even worth a star. Here's my story Bought a used car from them Cruze 2012 . Was handed over the car and it was dirty found stale food in between the seats. The car had a broken sun visor so they had replaced it with one that didn't even fit this car. While doing that they stained the inside of the car with grease / oil on the side . A black trim on the top of my car was broken as well . I noticed all these things which I brought to the attention of my sales person whom if you ask me did not give a care in the world because now that his Commission was made he no longer had to provided service. The sales person didn't even give me all the keys to the car . When he realized that he didn't even call me to let me know . He mailed them to an old address and they were nice enough to send them to my current address which the car dealership had in hand . He wrote a paper and said it was covered with there warranty that someone would reach out within a few days later. 2 months later I had to go through so many calls etc because no one had submitted any request to get the missing pieces to my car. I came across an even more unpleasant man called Taoufik. This gentleman should not be in the customer service industry. He's very aggressive and rude . He finally gave me a appointment to fix my car. So trim, sun visor and a full interior detail. Well I spent 3 hours waiting and I got the trim and sun visor and I was given a spray to put into my car. When I asked about the detailing I was told it was done . Again it wasn't but I'm tired of arguing with these people that I took my keys and left. I DO NOT RECOMMEND this place to anyone. I've had the car for 2months and I I've had to bring it to the garage 2x now and with no help from this company or the warranty on it when I had still had it . I still have to get the car detailed. There was a burning smell in the car a month back that they said they fixed and I let them know it's still there and i was left to deal with that on my own again .

The overall level is good but you need to know your car to avoid spending too much I had three…read moreHonda cars. Now I have a CRV.

From the owner: Le plus grands concessionnaires Honda au Québec depuis 1984…read more Notre philosophie est d'offrir à la clientèle un service impeccable afin de faire vivre à chacun une expérience unique à Saint-Eustache sur la Rive-nord et à Montréal. Que vous optiez pour un véhicule Honda neuf ou d'occasion certifié Honda, notre équipe de professionnels vous offre le meilleur produit au meilleur prix!

At first, they seemed great. After I signed the contract and started payments, I quickly realized…read morethey weren't honest with me about my tires and they were not willing to help. It was in my contract that they would provide winter tires and to call them in October when they received their stock. After several calls to my sales rep and the manager who would "call me back", in the end they tried to sell me a cheap brand of tires for an additional $350 (but they kept saying they were worth $750 so it was a deal), when it was clearly stated in my contract that the tires would be included. Furthermore, when I went to change my summer tires to winter tires after purchasing them independently as I wasn't going to give Auto-Zoom another cent of my money, I was told that my summer tires that were supposedly "1-2 years old", were finished and I should not have been driving on them. Very safe - thanks Auto-Zoom. I would have had a great review to write before the tire saga, but they reneged on our deal, and tried to compensate me with an insulting, dishonest offer. It makes me wonder what else they were dishonest about. Hope it wasn't my car's mileage or even worse, accident history. I'll never know, but what I do know is I'll NEVER trust Auto-Zoom again and will make sure nobody I know does.

Rip off ! They tried to sell me a 2300$ warranty for 3 years by making me believe it was 500$. They…read morealso charged me ridiculous account opening fees for financing ! I had to get a loan from the bank and cancel the warranty after noticing the ridiculous price on the contract ! The owners are crooks !