Worst car dealer! They agreed with the price I asked and make me signed for credit check. They also…read moreasked me deposit $500. Then,they set the delivery date and told me to buy the insurance. I did everything. I came as appointment to possess the car, one seller (Marco Denommée) told me that they could not sell that car, I had to pay more to get it. It's really surprise me. Worst experience! Be careful! Ask them to give the paper with every detail before going to the finance office because they can tell lie. Isidore Fhima, second seller that I worked with, can tell lie with the reason that he doesn't have the memory, "I forget..." I didn't buy that car cause I'm afraid that they make me more problem in the future. Neither the director Jean Alloul nor Daniel Alloul answer my call and never call me back after this happened.

Best Car Dealer Ever! the chief mecanic took 20 minutes to reexplain my car to me, I was amazed…read more I had forgotten my sunglasses in my trade-in and my salesman offered to drop them off at my house, I was also amazed. I have already refered two of my friends who were very happy. In summary, this is my second car there and i highly reccomend Toyota Montreal-Nord to everyone. Thanks Pierre

Vimont Toyota Laval sold a used Demo car as new. On the contract, Vimont Toyota also declares the…read morecar as new. They claimed my credit was not good enough which is why they got a rate of 3.99% for me at RBC bank. I have an excellent credit score that goes between 710 to 720. The only reason why my credit score goes down is because of the credit checks. The dealer also Included the transport charges and other charges for a used Demo car. I tried to resolve with them amicably but the two Assistant Sale Manager (Real Tetreault and Hugo Lalonde). I spoke with treated me so badly. Real Tetreault said he order the car to be sold as new and he said he did not want to be mean. While he maintains a cold look and a condescending attitude. Hugo Lalonde called my witness  "Arrogant". My witness spoke on my behalf because I could not explain well. My witness asks why he insists a demo car is a new car. He also walked away disrespectfully from the meeting when I pointed out that calling my witness "Arrogant" is unkind and not nice. The sales Agent Sebastien Bouchard kept insisting that a demo car is a new car and never took responsibility for the misled misrepresentation of calling a Demo car a new car on my contract. The accessories on the car are used accessories and were not my choice since Sebastien Bouchard claimed is mandatory and is written on the website that is sold with the car. The Sales agent kept telling me and my witness that a Demo car of 3367KM is a new car. The $2000 I negotiated with the Sales Agent Sebastian Bouchard to remove from the sale price. He never removed it from the final sales price on the contract. The General Sales Director is horrible. His name is Frederic Clermont. He hang up the phone on me and he would not let me talk and explain how badly I was treated by his other employees. It took a couple of back and forth tweets with Toyota Canada before he felt is necessary to call me. He called and his call did not last 3 minutes, He hang up... Instead of putting me on Toyota Finance at a lower rate, they went to cut the deal with the bank and put me on a higher rate with RBC. They make me lose the loyalty of 0.5% with Toyota Canada. Plus Real Tereault lied to Toyota Canada that my credit score isn't that good that is why they put me in the bank. I have a credit score that ranges from 710 to 720. They sold a demo car at a retail price, and did not remove the $2000 I negotiated, plus, on the contract they never indicate is a demo car, they wrote is a New car. The transport charges and PDI charges were all added to the transaction. I will run from dealing with this car dealer in the future. They are not approachable and trustworthy after you sign the contract. They will treat you like a piece of trash. They also wanted to sell me a remote starter and Toyota App for over $1000. Note the remote starter came with the car, and the Toyota App is free of charge for the next year or more. The dealership treated me in a very bad way after signing the contract, The Assistant Sale Managers are the worse. I will never deal with this dealership again. They feel happy ripping me off..

Since moving to Laval I wanted to try out the local Toyota dealership. I was able to quickly get an…read moreappointment for an oil change. I was greeted by a very friendly staff member who directed me to the tech advisor. Nice guy trying to do his job but oh boy....I mentioned it was my first time and that I was coming from Spinelli Pointe Claire and it seems that was his cue to try to sell me every possible service. I just wanted an oil change lol. I know they have a job to do but I felt like it was fire at will. On top of that I found their prices not competitive at all. Compared to my local garage, it was down right highway robbery. Sorry guys but it was my first and last time. I'll support my corner garage guy from now on.

Beautiful showroom for the Genesis lineup of cars. They have four models of their cars here where…read moreyou can touch sit and get up close to each of the models. They also have office areas to do more pricing or sales negotiations.

From the owner: Nous sommes là pour vous guider à chaque étape de votre parcours de propriétaire Genesis et pour…read morevous aider à prendre la route en toute commodité et en toute confiance.

J'ai fait la location d'un véhicules neuf. Il y a quelques mois j'ai dû faire remplacer une grille…read moreet j'ai eu à revenir une autre fois parce que le morceau en question n'était pas arrivé. Parcontre ce matin à mon rdv pour mon premier changement d'huile et filtre tout s'est bien passé. Le personnel est gentil et un spécial merci à Roumie qui est à l'écoute.

I had a terrible experience with Honda's after-sales service: In July 2024, I bought a brand-new…read more2025 Honda CR-V. Regarding after-sales service, the salesperson told me that any issues, from bamper to bamper, within three years would be covered. However, on the first rainy day after driving this car, I noticed a problem: the driver's side windshield wiper did not clean properly, always leaving a 40 cm radius water ring. I called the salesperson, who told me to contact their repair shop. Since it was summer, this issue was not too serious--just a bit annoying when driving in the rain, as the water ring would always obstruct my view of the car in front. Fortunately, it didn't rain often, so as a busy person, I didn't bother contacting the repair shop. But before I knew it, winter arrived, and the wiper issue became much more severe. When snow accumulated on the windshield, the wiper couldn't clean properly at all, leaving a 40 cm patch of slushy ice stuck on the glass, blocking my view. Driving in snowy conditions turned into a life-threatening adventure. I decided I couldn't wait any longer. Moreover, another issue arose: the turn signal control is sometimes erratic. So, I contacted the repair shop and scheduled an appointment to resolve these two problems. A Shocking Service Experience When I arrived at the repair shop, a male staff member greeted me. After understanding the reason for my visit, he got into my car, tested the wipers, and said: "This wiper is fine, it's just frozen. This is Canada--it's completely normal for them not to clean well in snowy conditions." Even though I showed him videos of me driving in both rain and snow, he insisted there was no problem and that the issue was with the weather, not the wipers. As for the turn signal control, he casually fiddled with it a couple of times and said, "This is normal too." He repeatedly emphasized that all Honda cars are the same, and before I could say much, he drove my car out of the repair shop. I insisted that the wiper had a problem and needed to be replaced, but he told me: "You'll have to replace it yourself--wipers are not covered under warranty." I was shocked--the salesperson had clearly repeated multiple times that for the first three years, from bumper to bumper, all issues would be covered. Yet, after just seven months, they refused to take responsibility. Then, the man told me to go to the parts department and ask for the price myself because I had to pay for the replacement. So, I asked--the wiper cost $75 plus tax. When I returned to the front desk to ask about labor costs, a female staff member called me over and said she would register me in their system and contact me once the part arrived (though I have no idea if she really will). If they truly intended to replace it, why not just do it on the spot? The parts department had already told me they had wipers in stock at all times. I then asked the woman: "Isn't this covered under after-sales service?" She replied: "Yes, but wipers are only covered for one year--after that, they are not." At the same time, the male staff member suddenly shouted from his side: "Check her mileage! If it's over 10,000 km, it's not covered!" I was stunned again--just a moment ago, he said wipers weren't covered at all, and now suddenly, they are covered if my mileage is under 10,000 km? So, what exactly is the after-sales policy? Do they just make up the rules as they go? Conclusion: A Dealership That Won't Even Cover a $75 Wiper If a dealership is so reluctant to take responsibility for something as small as a $75 wiper, would you still dare to buy from them? For those considering buying a car, please choose a dealership with good after-sales service--one that ensures your driving safety. Honda Lombardi's repair shop has absolutely terrible after-sales service! I am sharing my personal experience so that others won't suffer the same frustration.

edit: Suite à mon review j'ai été contacté par le directeur du concessionnaire. Son…read moreprofessionnalisme et service me démontrent qu'il tient à la satisfaction de sa clientèle. On est très satisfaits du suivi qu'on a eu et tous nos problèmes ont été réglés :) Merci à Paolo et M. Chemali pour leur professionnalisme et excellent travail ! Pour cette journée extraordinaire on donnerait 6 étoiles, mais pour les dernières 4 semaines, 1 étoile suffirait. --- J'aimerais partager mon expérience désastreuse lors de l'achat de mon véhicule chez Hyundai Gabriel Anjou. Dès le départ, obtenir des réponses de notre conseillère X a été très difficile. On devait chercher les informations au compte goûte puisqu'elle ne nous donne pas l'ensemble des informations directement. Deux semaines après notre dépôt, le matin même de la livraison, elle nous envoie une offre " spéciale " incluant : * Scellant tissu 399$ * Scellant peinture 599$ * TAG 699$ * Antirouille 699$ * + 3 changements d'huile Le tout pour 1 599$. En insistant sur l'urgence de répondre rapidement, et sous pression, nous acceptons... avant qu'elle revienne sur son prix et l'augmente de 100$, sous prétexte d'une erreur. Lorsque nous demandons un simple changement d'huile supplémentaire en compensation, elle met soudainement un temps fou à répondre et finit par refuser. En compensation, elle nous promet un cadeau dans la voiture, cadeau qui n'a jamais existé. Plus tard dans la journée, arrivés au concessionnaire, X nous ignore totalement du regard. Au lieu d'être prise en charge par elle, nous sommes dirigés vers Mme Y, qui ne connaît pas notre dossier et doit sans cesse aller chercher des informations auprès de X elle-même. La livraison d'une heure s'est transformée en un cauchemar de deux heures. À un moment donné, Mme Y quitte la salle, nous laissant seuls pendant 20 minutes sans explication. Un simple " je reviens vite " ne suffit pas à rassurer un client qui attend déjà depuis trop longtemps. L'organisation était chaotique, chaque employé se renvoyant la balle. Une expérience qui, ajoutée à la vente sous pression, frôle l'arnaque. Pire encore, quand vient le moment de récupérer notre véhicule, personne ne sait où il est stationné. Une fois retrouvée, c'est la goutte de trop : presque vide d'essence, ensevelie sous la neige, les batteries des clés sont presque mortes, les wiper avant sont en fin de vie, et l'intérieur est dans un état de saleté inacceptable (poils de chien, miettes, taches sur les sièges et le tableau de bord). Notre conseiller nous propose un nettoyage complet la semaine suivante pour corriger l'état lamentable de la voiture à la livraison. Nous acceptons, pensant enfin obtenir le service payé. Mais en arrivant, nouvelle série de surprises : * Le scellant peinture n'a jamais été fait * Les trois changements d'huile ne sont pas enregistrés dans leur système * Après 5 heures d'attente (au lieu des 3 promises), on récupère la voiture propre, mais le scellant tissu et peinture n'ont toujours pas été appliqués puisque l'employé n'a pas eu le temps * On nous avait promis une voiture de courtoisie... Innexistante évidement. Aussi, on nous remet enfin le cadeau promis : * Un foulard et une tasse Hyundai * Des lingettes nettoyantes * Un balai à neige, totalement inutile, puisque cela faisait déjà deux semaines qu'on avait l'auto, et on en a acheté un autre entre temps Autre détail révélateur du manque de sérieux : pendant l'attente de cinq heures on décide d'acheter les tapis d'hiver Hyundai. On demande de l'installer pour nous, et une chance qu'on l'a fait, puisque les tapis qu'on a reçus étaient les mauvais. On nous demande de revenir la semaine suivante pour appliquer enfin les scellants manquants. Par contre, le responsable est encore " débordé ", et on me demande encore une fois de revenir, en me promettant cette fois de passer en priorité, et c'est justement le cas, tout a bien été !

Great waiting room. Excellent staff, kind, friendly and…read morehelpful. Free coffee and wifi. Great cars, excellent quality, at affordable prices.

I have a Lexus RX350. The Gabriel Lexus dealer in St. Laurent is crap (gouging). I got quickly fed…read moreup and tried Alix since it was in my neighborhood and was the same family as the manufacturer. My first service was yesterday. Very impressed - reservation system very professional, counter personnel very personable, price is right, work delivered as promised and on time. Very happy so far. UPDATE: Later, I scheduled a service that takes 10 minutes and they said that if I came at 7:30 am, they would do it and get me on my way. I got out of bed at 6:30 to make my 7:30 appointment and was well received at 7:15. By 8 am, my car had not moved. I asked at the desk what was going on and they said that it was still waiting to come in. I told them that I had been asked to come early to have it done quickly. The counter attendant looked at me and said, "Well it's not me who told you that." Duh! So, I picked up my keys and went home. I wrote to them to complain and received a beautiful and effusive apology but no offer of reparation. So, that's where it sits. I am going back next month for another service. We will see if this rating gets another downgrade.

Car barely 1 month ,already transmission problems,stay away,they are all talk no helpread more

They always seem to have a low millage on their cars they are really lucky or they still rewind…read moreodometer like in 2007. Everything is overpriced and you don't even know if the km is good So basically this is not safe to buy there.