Vimont Toyota Laval sold a used Demo car as new. On the contract, Vimont Toyota also declares the…read morecar as new. They claimed my credit was not good enough which is why they got a rate of 3.99% for me at RBC bank. I have an excellent credit score that goes between 710 to 720. The only reason why my credit score goes down is because of the credit checks. The dealer also Included the transport charges and other charges for a used Demo car. I tried to resolve with them amicably but the two Assistant Sale Manager (Real Tetreault and Hugo Lalonde). I spoke with treated me so badly. Real Tetreault said he order the car to be sold as new and he said he did not want to be mean. While he maintains a cold look and a condescending attitude. Hugo Lalonde called my witness  "Arrogant". My witness spoke on my behalf because I could not explain well. My witness asks why he insists a demo car is a new car. He also walked away disrespectfully from the meeting when I pointed out that calling my witness "Arrogant" is unkind and not nice. The sales Agent Sebastien Bouchard kept insisting that a demo car is a new car and never took responsibility for the misled misrepresentation of calling a Demo car a new car on my contract. The accessories on the car are used accessories and were not my choice since Sebastien Bouchard claimed is mandatory and is written on the website that is sold with the car. The Sales agent kept telling me and my witness that a Demo car of 3367KM is a new car. The $2000 I negotiated with the Sales Agent Sebastian Bouchard to remove from the sale price. He never removed it from the final sales price on the contract. The General Sales Director is horrible. His name is Frederic Clermont. He hang up the phone on me and he would not let me talk and explain how badly I was treated by his other employees. It took a couple of back and forth tweets with Toyota Canada before he felt is necessary to call me. He called and his call did not last 3 minutes, He hang up... Instead of putting me on Toyota Finance at a lower rate, they went to cut the deal with the bank and put me on a higher rate with RBC. They make me lose the loyalty of 0.5% with Toyota Canada. Plus Real Tereault lied to Toyota Canada that my credit score isn't that good that is why they put me in the bank. I have a credit score that ranges from 710 to 720. They sold a demo car at a retail price, and did not remove the $2000 I negotiated, plus, on the contract they never indicate is a demo car, they wrote is a New car. The transport charges and PDI charges were all added to the transaction. I will run from dealing with this car dealer in the future. They are not approachable and trustworthy after you sign the contract. They will treat you like a piece of trash. They also wanted to sell me a remote starter and Toyota App for over $1000. Note the remote starter came with the car, and the Toyota App is free of charge for the next year or more. The dealership treated me in a very bad way after signing the contract, The Assistant Sale Managers are the worse. I will never deal with this dealership again. They feel happy ripping me off..

Since moving to Laval I wanted to try out the local Toyota dealership. I was able to quickly get an…read moreappointment for an oil change. I was greeted by a very friendly staff member who directed me to the tech advisor. Nice guy trying to do his job but oh boy....I mentioned it was my first time and that I was coming from Spinelli Pointe Claire and it seems that was his cue to try to sell me every possible service. I just wanted an oil change lol. I know they have a job to do but I felt like it was fire at will. On top of that I found their prices not competitive at all. Compared to my local garage, it was down right highway robbery. Sorry guys but it was my first and last time. I'll support my corner garage guy from now on.

From the owner: Chez Landry Automobiles Chrysler Laval, l'achat d'un véhicule c'est facile, il n'y a pas de jeu ni…read morede pression, vous pouvez le demander à nos clients. Votre concessionnaire officiel Chrysler, Dodge, Jeep et Ram à Laval vous offre beaucoup plus que les rabais Chrysler Canada dans ce mois d'avril 2016. Vous pouvez le constater vous-même en accédant à notre inventaire de Chrysler, Dodge, Jeep ou Ram neufs. N'hésitez pas à comparer nos prix: nous avons les meilleurs prix affichés en ligne au Québec et surtout, nos prix sont sans surprises.

Christina Barth 02/18/2019…read moreRe: Antonella Niro (F&I) Being a Mercedes-Benz driver for many years -I was finally convinced to go to the other side. And living in Toronto, I was able to get the car of my dreams. A brand new BMW X2 - Black with Magma Red interior from BMW Laval. The minute I spoke with Antonella - She made me feel welcomed and was so easy to speak to, as I had many questions - And was always there to answer them. After many weeks of waiting for my new vehicle- I went to Montreal to pick it up - There I met with Antonella in person - She was professional, attentive to my needs and made me feel so special. It was a truly an amazing experience to deal with BMW Laval. We are now a truly BMW family, as my husband bought his car from there as well. Thank You / Merci Beaucoup!

Bought my 1 series in another city, needed some warranty work and they took care of me. Comfortable…read moreservice area for me to wait, and they didn't try to upsell me a bunch of other work which is literally all I can ask for from a dealer!

Beautiful showroom for the Genesis lineup of cars. They have four models of their cars here where…read moreyou can touch sit and get up close to each of the models. They also have office areas to do more pricing or sales negotiations.

From the owner: Nous sommes là pour vous guider à chaque étape de votre parcours de propriétaire Genesis et pour…read morevous aider à prendre la route en toute commodité et en toute confiance.

I sold my car , they were very fair, courteous, especially the representative Ralph, it was a great…read morepleasure dealing with him!

Bad, bad, bad service. And I don't mean bad in the Michael Jackson's hit song "Bad" sense, I mean…read morebad as in disgusting. We waited about a week for our deposit back. These "people", especially the receptionist, showed no love or empathy for us. Attitude problem? The place looked like a mess compared to the other places. We were close to file a complaint and bring them to court. Yep, it got to that point. Alas, they finally gave in. All the employees looked as if they didn't want to approach the customers, the customers had to approach them. That way, half the job is already done for these lazy thieves. Ok. That was harsh. My opinion, go somewhere else. Don't bother them, they don't like to be bothered. Unless you got money to spend and will jump at the first deal they give you - Don't. Don't!!! You're the one paying for your car not them. They couldn't give a crap what you pay so long as they make a sale. We've been to lots of dealership and this one was the worst place ever! Believe us. Buy somewhere else. This is a real review. No BS. I'm just a regular joe trying to help. Cheers!

I was looking for a used car for some time. A friend told me about the APA and I used their guy…read more(Andrew) to examine a car I wanted. Thanks to Andrew I realized that the car the dealership is trying to sell me was fixed in a way it will look good but it was only cosmetic. Andrew told me about EZ (or Izzy) which is also an APA approved dealership. I heard about this place also from a friend but they didnt have the car I wanted. EZ told me to come have a look and guess what I found another car that suited (requirements and price). I had the car checked by Andrew and he noted a few things, EZ right away said that he will fix it and he did without changing the price, he did all the repair and sold me an amazing car. I highly recommend this place.

Pros: Very professional place. Awesome mechanic team, very honest, not trying to bull$h!t you…read more Clean place. Free coffee while you wait. Can deal your prices if you are a regular or bring customers. Cons: The only con (and only reason that this place is not getting five stars) was the lack of feedback from the financial department when we leased our current car. We had to hunt for answers and a pickup date. Oh and the bathrooms there needs air fresheners. I would strongly recommend this place if you want to get a car, new or old. They have a good sale team, but most important a good "after sale" team.

I went there for an oil change. They had a great price for synthetic at $59.95 for a rogue 2018…read moreonly problem was when I went to pay they were suggesting other work not required such as changing the brake oil on a car that is only a year-and-a-half old. I called another dealer and they told me that this was not necessary.

This is the WORST dealer they have no consideration for the clients this dealer does not respect…read moreor understand there clients. Honda de Laval is so money hungry it there price or get out .

This team clearly trains on customer service! From being greeted, to chatting with Director of…read moreoperations, the 5 Star customer service was consistent! I came from downtown Montreal and it was so worth the trip!!! Thank you Volvo Laval!

I have been a customer of volvo laval for around 5 years and they never disappointed me . Always…read morehelpful when you need them and go even beyond helpful.