We couldn't recommend Doggy Lama Pet Care more, what a wonderful organization. Molly and all the…read moreemployees are amazing. Their pricing is more than reasonable, and the services are the best. Molly was recommended by a friend as "the dog whisperer" and that is correct. We have a little senior guy who loves other doggo's but doesn't have any teeth to defend himself, so it has been really difficult to find a boarder for him to be safe. Even having friends who he is familiar with staying at the house hasn't worked out. Insert Doggy Lama. We did a trial run of boarding with Molly, and he passed so we were able to schedule a weeklong vacation knowing he would have the best time. He got to hang out with some other senior dogs and have long walks in the wilderness and lots of doggo time. Molly kept us posted daily with pictures of our little man being a dog. The experience way outperformed expectations. We are working to sign our guy up for some walking adventures throughout the week. Go see Doggy Lama for all your needs.

We absolutely love Molly and the whole Doggy Lama team! From the very beginning, Molly has been so…read morecommunicative, kind, and flexible and she always sends the best photo updates that brighten our day. When Wilma first started going to Molly, she was a shy and timid pup who wasn't comfortable being off leash. Over time, with Molly's patience and care (and the help of Fabrizzio and the other amazing walkers), Wilma has grown so much in confidence. She now happily runs with the pack (with a long lead) and adores her boarding stays with Molly. I think she's sad when she leaves! We're so grateful for Doggy Lama and the great care and service they provide. It truly feels like Wilma is part of a second family. We can't recommend Doggy Lama enough!

We took our 3 month old kitten here while we when to Tahoe…read more Let me just tell you, the facility is top notch. Super impressive operation. The owner Pam is super professional and sent us daily updates of our kitty. This is definitely going to be the place we used to board our pets.

I would highly recommend Critter Pet Care to any pet guardian/owner (even guinea pigs!) Their love…read moreof all animals shows from the lush inside arrangements where cats and dogs stay (separately, of course) to updating the yard with new astroturf for dogs to have more fun playing outside. I am sure my dog would agree as shown by him literally starting to whine with anticipation when we get close to the freeway exit. Pam has also been incredibly helpful and understanding while I continue to learn how to raise my very first dog. I also consider her a bit of a cat saint for all the cats she has helped.

Kaity and Tim are the best! They have cared for my cat, Riley, many times over the years. I am…read morealways able to enjoy my vacation without a worry. They are reliable, responsible, affordable and loving. Kaity's vast experience means she can give medication, or whatever else is needed, to even the most difficult pet.

Kaity and Tim are awesome, we felt really safe and secure with them coming into our apartment to…read morewatch over our furbabies whenever we went out of town. They were great at communicating throughout the trips, and even got our super timid kitty to hang out and play a bit. We also loved supporting a local small business, which they run very well and professionally. Our place always looked great when we got back, and our kitties were happy and very clearly well cared for when we were away. They were also amazingly accommodating and understanding when I got a few dates mixed up, and were able to add a few visits in on really short notice, which was so appreciated given it was 100% my mistake. Highly recommend Fuzzy Britches! Thanks Kaity and Tim :)

Karen is awesome and takes wonderful care of our dog when we are on vacation - she hikes her every…read moreday and my dog is so happy when we show up at Karen's door - we recommend Piedmont Pet whole heartedly!

We are very thankful for Karen and Piedmont Pet! We have entrusted our animals to Karen for…read moreseveral years and have only ever had great experiences. Piedmont Pet is an excellent in-home boarding and daycare provider for small dogs. Nervous pet owners like me will appreciate the genuine care, attention to detail, and communication Karen brings to every pet care interaction. Our little 17-lb terrier mix has a few health issues and is on a special diet and meds, and needs to be in an environment where he will be handled gently. We never, ever worry with Karen! She was extremely thorough when we first started working with her, making time to ask lots of good questions and answer all of ours. She is a confident and very experienced animal lover who organizes and handles small-dog pack walks like the pro she is. We get daily photos of his adventures when our dog is with Piedmont Pet which we really, really appreciate. Karen takes care of him like one of her own (little sweaters in the winter, no-pull harnesses, comfy beds and blankets, etc.), and we can tell he feels secure and comfortable with her and his "vacation pack". His time there is a great mix of snuggles and downtime and walks and enrichment time. Karen also provides drop-in visits for our cat when we're away which we really appreciate. Our cat doesn't like anyone and she actually plays with Karen and allows pets (we get pics and videos of this too)! We feel secure knowing our sweet little dog buddy is in great hands and our less-sweet but still loved cat buddy is getting wet food and playtime when we can't be there. Strongly recommend Piedmont Pet, especially to anyone with small dogs in the East Bay in search of secure, loving home boarding or daycare!

Coleen is the dog whisperer!…read more She's great with our dog. From the moment we met her, we knew we can trust her with our pup. She has a very soothing and kind voice and gentle approach with our dog. She has a key to our house and picks up our pup. Our cockapoo and maybe terrier rescue is almost a year old. We've had her for 4 months and she's still "in training". She adores Coleen. We all adore Coleen and her team! Coleen has special days where you can schedule spa treatments/grooming sessions for your pet. Another great service is when she picks up pet supplies for you and drops it off at your home. Coleen is fabulous and we all are very fortunate to have her in our lives!

Coleen is an amazing pet sitter and doggie outing extraordinaire! She had cared for my cats and dog…read morefor about 20 years. She is remarkably reliable and has bailed me out on short notice more times than I can remember. She is also a priceless resource when it comes to local vets, pet stores, proper nutrition and behavioral problems. She is kind and patient. She recently boarded my dog for almost 2 months during my move to Boston. She keeps you connected to your beloved pet with text pics. Best dog walker, cat sitter in the East Bay! As an update, Coleen continues to take care of my dog Lucy - she will be boarding Lucy over the Christmas break. Her rates are very reasonable and she never boards too many animals as safety and comfort of the pets in her care are her top priority.

Our cat, Rufus, loves Bill, the pet sitter from Mother's Love for your Pet. I really liked the way…read morewe got to meet him before the first gig. He's very reliable and always makes sure that Rufus is getting attention and affection - something that he didn't get from other pet sitters. They were also able to handle pop-up travel - another plus. My only negative - and it's more of an industry thing perhaps - is that it's costly - $25/day. That really adds up when I have to be on the road for a couple of weeks. That said, I would MUCH rather pay MLFYP that amount than, say, a kennel or PetSmart. Overall, they've been great and I'd definitely recommend them highly.

My last review of Mothers Love was in 2009, so I want to update it…read more It has now been 20 years that I have been a customer and I will continue to do so. My latest sitters Bill and Nancy are wonderful with my 3 cats. My cats are very shy, and I know that Bill or Nancy do everything they can to respect that and try to make a connection with them on their visits. Sometimes one of the cats might want to play or get petted or maybe not. They are always well cared for and I can relax on my trips knowing they are in the best hands. They want to know in detail every detail of the routine, so they can make sure things are normal as expected for the kitties. When I get home there is a handwritten letter on my table from the sitter, telling me welcome home and some stories of how it went while I was gone. The founder/owner Wendy is one of the nicest most caring people I have ever met. Her love of animals and her experience and knowledge is obvious and as a pet-parent that gives me peace of mind. I would highly recommend Wendy and Mothers Love.

I was so pleased with the service provided here. My dog, who can have super separation anxiety,…read moreloved staying here! The rates are so reasonable and the owners really do this out of love for dogs. It's great because they won't take on too many pets at one time so each animal gets a lot of one-on-one care. They were also flexible with drop-off and pick-up times, which allowed me to be less stressed. One of my favorite things was that I received email updates with photos to let me know how well my dog was doing. I am totally confident with their capability in handling all dogs of size and temperament. My dog can be dog-aggressive and right away it was clear to me that there would be no issues leaving him in this home, as they are great at establishing pack order and never allowing a situation to escalate in the first place. It is like having one of those fancy dog hotels right in my neighborhood, but with less stress for my dog, and on my wallet. I shall be using this boarding center in the future.

I will am going out of town this weekend and again I will be leaving my babies here for the third…read moretime. I cannot praise East Bay Paws enough. They update me on what my babies are doing, I receive pictures, texts, calls etc... Julio & Skoshi are returned clean and happy.

Beware! Randy will steal your dog! My dog loves it here. I…read morebasically work to keep my now bougie rescue dog in day camp at Pack. Staś comes home happy and tired. It's a wonder he comes home at all because he doesn't want to leave. I highly recommend The Pack. My dog came to me as a resue; shy, starved, not socialized to humans, and fearful of men. Randy and his staff have worked miracles. Staś is confident and a happy boy.

UPDATE: I want to…read moreclarify several inconsistencies in your response. You told us directly that you did not see what happened and that there were no cameras, which is why we were concerned and asking questions. In this public reply, you now provide specific details that were not communicated to us at the time. You also told us Oso had an amazing stay with no issues. We were never told he was "cranky" or had behavioral concerns, and we do not understand the reference to "his age," as Oso is a young dog. We have text messages showing no issues were reported. Communication was a major issue. We received no proactive updates, had to follow up multiple times, and the last time we heard from you privately was January 5th -- yet you are responding publicly here. You state you offered to cover vet costs, but also describe the refund as a generous gesture. If the refund was meant to resolve everything, that was never communicated. We followed up based on what we were told. You also did NOT check in about how my dog was doing, you only replied because I send you the vet bills. I have the messages here if you'd like me to add them. I was told by you that pressure had to be applied to Oso's eyes to release the other dog; ground beef was never mentioned at the time. We have vet notes and photos showing concerning head injuries that do not align with your explanation. Readers can review both responses and decide. Our review is based on documented texts, veterinary notes, photos, and repeated attempts to resolve this privately. We only asked how our dog was doing with other dogs because again, we had to double text you. It was an excuse to get your attention because we had to double text. The issue has always been lack of communication and transparency, not our dog's behavior. ---------- I normally don't write reviews like this, but I feel like people should know what happened during my dog's stay here. I wasn't told that my dog had been in a fight until about two hours before pick-up. No matter who started it, something that serious should've been communicated right away. If I had known, we could've picked him up immediately or made different plans. Hearing about it last minute, after almost a whole day had passed, just wasn't acceptable. When I arrived to pick him up, he was dirty, injured, and clearly not himself. He didn't look happy at all, and that was really hard to see. It wasn't just a quick scrape, he had multiple injuries that weren't fully explained to us. The owner only mentioned injuries to his paws. When I pointed out the injury to his testicles, he seemed shocked and had no idea it had happened. We were only told about his paws injury that happened while he was put in a cage and got stuck in the cage. That told me my dog wasn't fully checked after the fight and according to the owner he does not know how long he was stuck like that or how it even happened. Throughout his stay, I barely got any updates, just one and only after we double-texted. Before the stay, I sent a long email with important information about my dog's needs and it was never acknowledged. Communication overall was extremely poor. When we talked in person, he thanked me for keeping my composure and being nice about the situation. The truth is, I stayed calm because I didn't want to cause a scene on Christmas Eve but inside I was furious about what happened to our family member. Any dog owner would've felt the same way. To be fair, he did refund us for the boarding costs, and I appreciate that. But the core issue was the lack of communication and not being properly informed about what happened or all the injuries my dog came home with. Later, when I reached out regarding reimbursement for the vet bills and medication, I was told my tone felt intense and that he was dealing with a broken car window. I understand people have personal things going on, but that shouldn't be used to deflect responsibility or avoid responding when someone's pet was injured in their care. After reading other reviews, I realized my experience wasn't isolated. Several people mentioned unreported injuries, minimal updates, and hygiene concerns. It seems like a pattern, not just a one-time mistake. My dog might have enjoyed parts of his stay but none of that erases the fact that I was not notified immediately when something serious happened. I wasn't told the full extent of his injuries until I saw them myself, he wasn't checked thoroughly after the fight and the communication throughout the entire stay was far below what any pet owner should expect. No one wants to pick up their dog on Christmas Eve to find him dirty, hurt and clearly unhappy especially when no one bothered to call. I would include pictures of his injuries to show how serious this was but they are very triggering. Please take this seriously if you are considering boarding your dog here.

Christine is the best! She's been walking Pepper for over a month now- at three days a week. She…read morehas been instrumental in helping my dog become more comfortable with other dogs. I've already seen a change in my pooch. She's becoming more confident and independent. I highly recommend her and her dog whispering talents. PS- she also texts me cute action shots through the day.

Coco loves her adventures with Christine and her doggie pack! It's tough to find walkers that serve…read moreEast Oakland and I was lucky to run into Christine at the dog park the very week I needed someone to start making daytime visits. She takes the dogs out for over an hour of actual time hiking and playing - a huge plus over other walkers that charge the same for a quick walk around the block! I always come home to a happy and tired pup. She is also really flexible with scheduling and is great about accommodating last minute requests whether it's a cancellation or adding an extra walk one week. She's helped me out in a last minute situation many times. You can tell she genuinely loves and cares for the animals in her charge - she even sends photos of them having fun on their hikes! I tend to be a worrier, so it's great to have someone that I know is taking great care of my baby!

I had a great experience with Lotus Cleaning Services and will absolutely be using them again. They…read morewere quick to provide a quote, super responsive throughout the entire process, and very easy to communicate with. Before the cleaning, they took the time to talk through my problem areas and made sure everything was clearly understood. The cleaners themselves were fast, incredibly thorough, and did an excellent job overall. The space looked noticeably better when they were done, and nothing felt rushed or overlooked. If you're looking for a reliable, professional cleaning service that actually listens and delivers, I highly recommend Lotus Cleaning Services.

Thanks for everything today, and throughout the planning process. Everyone arrived on time, was…read moreprofessional, and got the place looking fresh and smelling clean. The ladies, Laura and Ebony, who cleaned did an amazing job, and the carpet guy has the place looking great. What a phenomenal service. Thank you again.