First off, the staff working there are friendly and knowledgeable. The sweet dog, Nike, was an…read moreadded bonus. I found a very elegant blouse that I feel sure I will love for many years! I am a plus size and they had many selections! They wrapped my purchases so adorable with an Eiffel Tower charm. Love French Twist!

I went to Chico's Outlet in Williamsburg on Saturday, August 24. It was the first time I had been…read morein ANY Chico's store that the sales staff not only didn't greet people as they walked in, but they totally ignored us! One of them was doing something on her phone; she looked up only to say something to her coworker. The two of them stood over by the register, talking to each other. There were 5 or 6 customers looking around, but no one bought anything. There was one woman whose husband was commenting on some items, but I doubt she wanted to interrupt the workers' conversation any more than I did. I won't be back on a Saturday, that's for sure!

From the owner: Chic thrills. Amazing deals. Your wardrobe and your wallet have finally found their happy place…read more From our unique women's clothing to outfit-completing accessories, at Chico's Outlet and Chico's Off the Rack, you'll love something new every day.

I love WHBM and typically go to the one at MacArthur Center in Norfolk because it's closest to my…read morehouse. The clothes are always fashionable and fit me well. I like that most of the tops or sweaters can be either dressed up or down for work or play. This outlet is somewhat cramped and doesn't have the lovely chandeliers and beautiful decoration in the dressing rooms that the main stores have but they do have some really cute items and you can get them for about half the cost of what you'd pay in the store which is a lot, WHBM is expensive.

8/5/18 I gave it another shot…read more Dressed head to toe in their apparel, not one sales person greeted me or offered assistance. One, restocked a rack I was going thru and said nothing. Shoppers of a different look were assisted however. I like the product here. I've been to several stellar locations;Esplanade Mall being the best. And when you come across a spade like this location you don't give up on the brand. After this last attempt, I will not return to this location because of its lack of customer focus and the apparent disregard of inclusiveness.

Fantastic service and products. J Crew is always a favorite for me to shop…read more I found quite a bit to purchase and ended up being a successful experience on selections and pricing. I love their quality sport coats and suits. My wife also found items and received additional attention to locate items from the back. She has also been a fan of the brand. Recommend! !

15% off with your student ID! And what's better than getting an already good deal at an outlet?…read moreGetting an event better deal with an additional discount! J.Crew's pants don't work for me - never have, probably never will - but I'm a sucker for their sweaters. When I was in grad school I literally lived in their cardis at work. Since that time, most of them have been retired becase my current wardrobe isn't as preptastic as my job required back then. But I do still don the grandpa ones over a sundress on a chilly day! My most recent visit to the J.Crew outlet in Williamsburg resulted in a dress, shirt, AND skirt purchase. I probably only bought the shirt and the skirt because they are both neon pink, and if you know me, then you know my affinity for neon. It's ok, though, I already have plans for the skirt during my trip to Savannah and Hilton Head next week. The dress, on the other hand, is a perfect LBD that you'd never even guess was from J.Crew! The fit is perfect, the style is timeless, and it's so versatile that I can wear it with sandals for a cookout or with heels and some bling for a cocktail party. For real, you should probably go get yourself one, ladies (I'm sure they still have it, I just got it 1.5 weeks ago!). If you're like me and don't love shopping at regular J.Crew stores, but crave classic styles and good quality, then this factory location is a good bet. I never leave empty-handed.

Great Jeans, Great Employees. They always have a sale, the establishment is clean, the store…read moremanager is gracious and a sweet woman. I love this place :)

I always stop by the True Religion store for jeans because they carry long lengths. Tall guys will…read moredefinitely find some jeans here. This store has a wide variety of different style jeans for customers. Most of the jeans are around average price but you may find a few great deals.The employees are very helpful.

I didn't see any outfits here that sparked my interest, but my mom did purchase a couple of shirts…read morethat looked really good on her. Perhaps it's for more of a mature demographic. I'm a Loft girl through and through. The store itself is well laid out and check out was easy. Prices are on the higher side.

I was there last Saturday with my husband and daughter and we overheard the manager talking with…read moreone of the sales person making mean comments about a person who she assumed could not afford anything in the store and that is why she did not buy anything. this manager was very unprofessional and mean. I will not shop at Ann Taylor again if that is how they treat their customers and gossip about people like that.

The worst customer service I've ever received. when I went…read moreto lucky on wed the doors were locked for an extended period of time. When I was finally able to go in I was never greeted, male white employee with a hat on was his personal phone the entire time I was in store. When I asked if something was discounted I got a rude response and as I was walking away I could hear him talking on the phone about me laughing. Very rude. Was also told I was not allowed to use the fitting rooms because I could steal? Don't shop here.

This one star review is for Owen. Worst customer service, rude and not service oriented and has no…read morebusiness being in retail. I have never been treated so bad in a store. Store won't care but I won't be back and will be sure to let others know to avoid this lucky store.

I went to check out and I gave an employee discount so this lady was checking me out (she was nice)…read moreand there was some lady beside her (I'm assuming one of the managers) and she was just rude from the start. She was giving dirty looks and she was nasty and had an attitude with me for no reason. I went to go pay with my discount and she made it such a huge deal for no reason. I understand what she was trying to say but 1- there was no reason whatsoever to interrupt a transaction, especially when the employee ringing me out was nothing but sweet 2- There was no reason to have an attitude and to be nasty from the start with me. She could have done it in a much more respectful, adult way.

All the same Aeropostale quality of clothes and choices. For being a outlet the prices were the…read moresame as any local store. They had a few bins of $5.99 and below but the whole store was not at outlet prices. I was never approached to see if we needed help or to point out sales or deals, managed to find an unlocked dressing room so I didn't even speak to them for that. So it may be good to not have pushy sales associates but maybe you needed assistance somewhere. Probably will not drive all the way out here just for this store if the deals are the same as my home stores.

Management and quality control is awful at this location. Don't waste your time. We were sold half…read morefull shampoos.

While the selection is good, and the value is excellent, the service is non-existent…read more In general, a business attitude towards customers flows from the top down. The front line staff are more focused on rules and regulations than what they should be focused on which is customers and service. There are customers, but the service is nonexistent I cannot recommend Ross at all