Quality and speedy service. Skilled and knew how to leverage what was already in placeread more

From the owner: Prime HVAC & Electrical is a locally owned and operated business out of Bartlett, TN. At Prime we…read morestrive to raise the standard when it comes to home services. Quality workmanship is what sets Prime apart from the competition along with our 10 year parts and labor warranty on new HVAC installations. From the moment you call in to book a job to the moment the job is complete, your satisfaction is all that matters. Prime, where quality and affordability intersect.

Professional services and very good pricing…read more From call to finish it took approximately 3 hours to have our house unit repaired and serviced. Highly recommend!!

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Tech did a good job and was thorough, however, problem was pretty basic - a bad contactor at the AC…read moreunit. I OK'd a proactive capacitor replacement at the same time. *** EXPECTING A $200 BILL, I WAS CHARGED OVER $500.00 !!! *** If you call these people, DON'T! But if you do, get a firm quote first. I've never been so overcharged for a service in my life. Clearly, their business model is to make as much money on the initial service call as possible, since no one without unlimited resources would call them back!

Billed for a quote. Multiple quotes from other companies and no other invoices. Unprofessional tech…read morequickly surveyed the house for full system replacement. Went with a better quote and over a month later received an invoice for the quote. No work or service performed yet they insist it was a service call.

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use