I was in need of a tune up while visiting family in the area. I called several shops and most…read moredidn't have the parts or availability. I reached out to 2 guyz and they said they could get to it right away and was able to get the parts. They were professional, courteous and was thorough. They are also part of technet so our repair was warrantied for 2yrs/24k mile between 15,000 shops in North America! Definitely recommend!

Top notch knowledgeable mechanics that provide incredible service at a fair price. AND they back up…read moretheir work. Highly recommend. Best in Crossville.

We had been taking our vehicles out of town for service and wanted to try someone local. Car Fix…read morewas recommended to us so we had a relatively small item repaired on our second car. I appreciated the online booking and the text reminder of our upcoming appointment. Unfortunately some unexpected parts needed to be ordered but all the work was done within 24 hours. We appreciated their customer-focused service and fair pricing. These are the takeaways here. We recommend that you give them a try!

Went in for an oil change special. While I was there I asked them what they would charge to swap…read moreout my quick struts on the front and shocks on the back. Labor only. Quoted me $730.00.... Clarkrange Garage did it for a hundred bucks in forty minutes.... Nothing but a rip off place.

About two weeks ago, I went to Darryl's. I had to make an appointment to call them if it was a…read morepretty day, today, Aug 6: they might be able to do the needed work on my RV. I called this morning to hopefully get in. I'd heard good things about Darryl's. This morning, I was told over the phone all they do is oil changes on RVs. So I went down there to see. I said I didn't need an oil change and big Darrell came out to set me straight and talked shit to me in front of his sons saying don't look at him look at me and again with a raised voice "DON'T LOOK AT HIM LOOK AT ME" and again....(you can unscramble this one for fun: "him look at don't me at look") How'd you do? Pity such a big man talks shit to customers. Easier to say "We had a misunderstanding. Sorry, we don't service RVs except oil changes;" about two weeks ago when the appointment was made.

Darryl's has always given me great service at a good price. About a year ago my son's large…read moremotorhome had a drive shaft failure. Other repair shops wouldn't even evaluate the problem until the next day. Darryl said have it towed in. He started working on it immediately. The parts needed were only available at Freight Liner in Knoxville. My son drove to there and got the parts. Darryl stayed with us even past working hours until he got my son back on the road. My son made it back to Jacksonville in time for a very important meeting, thanks to Darryl.

First visit.. car service light prompted visit. Received a fantastic service at a reasonable and…read morefair price.

Second time here. Very reasonable prices and no surprises. No having to go back to fix repairs…read more Done right the first time.

Lucas at Cumberland Kia is the definition of excellence…read more I came in needing a new tire, but what I received was far more than a simple service appointment. Lucas carried himself with a level of professionalism, care, and integrity that you don't see every day. He didn't just replace a tire -- he restored peace of mind. He moved with confidence, explained everything clearly, and treated my situation like it genuinely mattered. There was no rush, no attitude, no shortcuts -- just someone who takes pride in doing things the right way. In a world where customer service often feels transactional, Lucas reminded me what true service looks like: kindness, skill, and a commitment to making sure people leave better than they arrived. If you want someone who goes above and beyond, someone who turns an inconvenience into a moment of relief, ask for Lucas. Cumberland Kia is lucky to have him, and customers are blessed to be served by him. One of your ultimate favorite customers Honey Burford

I brought my car in for a repair and I could never get a hold of Cumberland Kia to check on the…read morestatus of my car. I called every department multiple times trying to get connected with the service department to check on the status of my car and they would say they would call me right back, yet I would never receive a call back. The service department never answered the phone. I am very frustrated with my experience here considering it is already a large inconvenience to not have a car, and on top of that I am having to get past poor customer service and no communication with the dealership. There is no comfort that my vehicle is in good hands.

I called and setup an appointment to have my son's transmission checked. They got me in pretty…read morequickl, and we're honest and affordable with pricing. Thank you very much!! Chad from Crossville.

Repaired mine and my friends transmission with out charging a fortune. Very quick! I would have no…read moreproblem recommending Rick to anybody else including Family.

Just called East Tennessee Ford. I was needing a new key for my 2015 Ford Focus. I spoke with the…read moreparts dept. and I got the shock of my life. To get a new Key, Just the key it is $290.00 plus tax. then I have to pay for the key to be cut and then I have to get it programed. I did not ask what the rest of the price was as I new I was not going to pay these morons that kind of money. I have had Fords all my life and i am in my 70's I can tell you this I would never buy a ford product and I sure will never buy from East Tennessee Ford. Second I would recommend everyone find another dealer to deal with. John Jamestown Tn.

Went to get my explorer tccm updated after fixing front axle disconnect and was told it was $200…read moreand would be a quick fix. Reluctantly agree to this crazy price and after waiting 2 hours they brought my car back and fixed nothing. The service person(Thomas Williams) had no idea what I was talking about and just led me on. Such a simple fix and they screwed me. Do not go here for service. EVER Still need to get my car fixed.

Skip the first paragraph if you want to get straight to the nitty gritty…read more The crew at Cookeville rv and marine are wonderful. We are traveling across country on a move from Maryland to California. We were having issues with our electrical in or trailer, but weren't worried about fixing it until we got to our destination. However, shortly after our journey started we were having issues with our trailer connection and our brakes weren't working. I frantically called several different service providers on our route to try and get assistance. Most of them couldn't get us in for a few weeks or didn't answer or called back too late. Andy, the service manager, was willing to squeeze us in right away knowing the severity of our situation and time constraints. The crew and staff were very helpful and friendly. With in an hour and a half they were able to fix our brakes and track down a short that was causing all of our electrical issues, the two were unrelated. We we're quickly on our way at a very reasonable price with excellent service. While we were waiting we ran into the owner of Old Mill Camp and General Store, we decided to stay for the night and we were so glad we did. We couldn't have had a better experience. Our trip started dreadfully, but turned sunny side up Thanks to the staff here. I highly recommend them.

Horrible company!! Disgusting lying salesman!! My daughter purchase a 26 ft 5th wheel. She is a…read moredisabled veteran and when we get it home,after a couple days we notice the floor was rotted out. She was in tears after realizing what this camper was!! It was completely destroyed and they knew it!!! We didn't know what we were looking at!! The thing just fell apart after paying 10,000 dollars for it!!! Horrible people very dishonest and ultra corrupt!!