I saw they were highly rated, and since I am out of state, I thought I had made a good choice…read more Instead of calling me to tell me the item I wanted was not available, they sent an e-mail. Which I did not see for a few hours. Now, the order is cancelled, and I cannot get same day delivery because it is too late. Next time - try CALLING the customer instead of just cancelling and sending an e-mail. I won't be back.

Stopped to order a bouquet for my wife on her birthday…read more Good, no great,= beautiful result. Flower quality good after 3 days so far. Not a bargain, but good value for quality product and service. I'll be back in future.

Customer Service was HORRIBLE. I was referred to Butchart, my initial call on12/23/25, for a…read morefuneral arrangement for my 96-year-old aunt. I was charged 93.28 to my card, may not be much to some but it was much for me. On 12/26, I called to make sure my order was correct and if I could get a receipt for my payment. The two girls who spoke to me on the phone, were terrible and treated me with total disrespect. I am 65 years old, and they were talking down to me like they were scolding a little child. Yelling at me, "we do this every day, the flowers will be where they're supposed to be on the day they're supposed to be there!!!" Her funky attitude was so much to the extent that I had to tell the girl on the phone to watch her tone with me. The other girl was in the background, "yeah, yeah" in that girl's support. I was a paying customer asking reasonable questions. What's wrong with these people? It appeared they wanted to argue and fight with me. Complete attitude adjustments are needed, and customer service etiquette is very much lacking for these girls. Not that I care, but you will be out of business if they treat customers like this. I will never order from Butchart again.

This is the top florist in st joe mo. The owner Michelle couldn't be kinder or more helpful…read morechoosing your bouquet. They deliver same day and have just the best floral arrangements a person could ask for. My family has been using Butchart Flowers for decades and it's always a pleasure ordering from them.

I heard about this at a farmer's market. The flowers look lovely, but we rented the space to have…read morephotography done. AWESOME place. They have a restored red 1950 Chevy truck, and it was decorated for the 4th of July. They also have a really cute silo, baby goats and chickens. Teenage daughters loved it, as did the young ones. It was really fun getting our pictures done. They do decor depending on the season, and ask will do the photography or you can rent the space and bring a photographer. The owner of the property was really nice. We can't wait to go back and do this again, great experience.

My daughter tried to send me flowers for my B-day back in January. After she placed the order from…read moreSouth Korea to the US, she noticed that the disclaimer said all flower deliveries would be AFTER Feb 14 - Valentine's Day. OK. So they messaged her that it would be on Feb. 15th. No delivery. Then Feb. 16th. No delivery. And so on for the month. I told her to cancel it, I was good with that. Well,on Feb. 28th, Snapp's Floral in Gower, MO received an order for B-day balloons and a card from FTD. He said he thought it was odd, so he ADDED balloons to make it seem like she got her moneys' worth and delivered them on Thursday evening, Feb 28th. After he left, I queried him on where were the flowers? I told him the story and how my daughter said she'd spent a lot of money for the flowers and just wanted it nice for me. He looked at his order and said there was nothing about flowers. We talked and then I figured that was what she eventually got. The next day, he called me back and told me he thought about it and got with FTD and explained my concern. FTD decided they needed to look into the situation to see if the on-line company was skimming the order. In the mean time, Snapp's floral decided to "make it right". They put together a beautiful B-day arrangement and brought it to me at work on a Friday night - WAY out of his normal delivery area! I feel this company went WAY out of their way to make it right for me. AND at the company's expense AND after hours AND for no reason other than customer service. This was just a totally awesome experience! I have used FTD to send flowers all over the US and Canada for years and never had a problem. I think the problem (and FTD thinks this as well) that the on-line company she used was skimming the order to increase their profits. I would recommend Snapp's Floral to anyone up here in the Northland - no matter what his delivery area usually is.... For all his thoughtfulness, he deserves the praise and the business! Totally awesome owner, totally awesome product, totally awesome customer service!

I received the most beautiful bouquet from my sons ever from Plattsburg Floral. They lasted for…read moredays.....very happy!

Awesome service, many items to choose from. If you're not sure what you want, they'll make…read moresomething up for you and it will be awesome.

This is the go to place for your concrete Statues and lawn ornaments in this area. They have a big…read moreselection on display. They will do their best to find what you have in mind. Made to order in bare concrete or painted as you dictate. The owner is easy to work with. Plenty of unique pieces and if you don't see anything you like I'm sure they'll make every effort to find something to suit your needs. Fun place to visit. I have several items and can honestly say I've never been disappointed.

I have done business with Twilight Gardens for years. They make beautiful statues and fountains…read moreand are very reasonably priced. They are also all around great people to work with. I highly recommend them, you won't be disappointed.

these people are amazing. they really go above and beyond to help with everything you need. I have…read morebeen going to Moffetts for about 3 years now and I promise going to this nursery is the highlight of my planting season!!

Have shopped here for years. Their plants, shrubs and trees are always healthy and guaranteed for a…read moreyear. If you want something they do not have in stock they will try to locate it and get it in for purchase. They also assist with ideas for sprucing up an area of the garden or around the house.

It's nice to walk into a business and be treated with respect. They even know my name. You are also…read moretreated like you are the most important customer they have. Excellent experience.

They are the best they always do 6 months same as cash which is awesome for a budget. They also…read morehave outstanding customer service.