I had an appointment scheduled with this specialty group via a primary care provider. When I…read moreshowed up... I took one look around at what looked like a flea market waiting room... told the receptionist behind the counter that I was leaving and why... that a professional doctor's office... a medical clinic... should inspire confidence in a patient that the treatment he or she is going to receive is top-notch. The waiting room to me was so low end with cheaply made ripped seating... that I simply did not feel comfortable keeping my appointment.... so... I walked out.

Exceptional professionalism and patient advocacy…read more I want to recognize Christina at Valley Urologic Medical Group for her outstanding professionalism, guidance, and follow-through during what has been a very stressful medical situation. After weeks of conflicting information and delays related to an urgent biopsy authorization, Christina immediately recognized that something was wrong. She took the time to carefully review my situation, clearly explained what had not been done, and took full ownership of resolving it. She was empathetic, calm, and extremely professional throughout the entire interaction. What stood out most was her willingness to advocate for me as a patient. She didn't deflect responsibility or offer vague answers--she acted. She committed to addressing the issue promptly, followed up as promised, and even provided a direct way to stay in communication. In a healthcare environment where patients often feel lost or unheard, Christina made a meaningful difference. Her attention, accountability, and compassion restored my confidence during a difficult and emotional time. She is exactly the kind of professional patients hope to encounter, and Valley Urologic is fortunate to have her. Thank you, Christina, for truly caring and for doing the right thing.

Years ago, I had a kidney issue and didn't know any doctors here . Previously, I had kidney surgery…read moreback east with one of the top urologist. Dr. Walsh said that I need to be checked internally, I proceeded to tell him that I had a GYN that does that. He insisted that it needed to be done. He didn't even really check me, it was two seconds. I thought ihe was very unprofessional. I called the office the next day and complained,...a few days later I got a letter that he was dismissing me. The only reason why I'm saying this now is that I've heard from so many people, that have gone to him, that have complained.

Update #2 I was suddenly changed to another Dr. where I was able to speak to a receptionist right…read moreaway and make an appointment. Have no idea why, but Dr Walsh's office is impossible

Dr Bodon not only treated me, but educated me. She helped me…read moreimprove my health. I balanced my hormones and feel like a new person because of her. Like most in healthcare, her staff and she are overworked, underpaid and very busy. Look past the administrative crap and you'll find the best medical care in the area. Dr Bodon is the best for mid-life hormonal care.

My experience with this office raised serious concerns about the coordination and continuity of my…read morereproductive healthcare. I was scheduled for a hysterectomy in April 2025 after completing the scans, bloodwork and consultations requested by Dr. Bodon and surgeon Dr. Herman McDaniel. In February 2025, Dr. Bodon recommended Zepbound for weight loss before surgery. It took nearly two weeks for the prescription to reach the pharmacy, and a promised medication follow-up was never scheduled. I disclosed my medications during my surgical appointments with Dr. McDaniel, but I was never instructed during those visits to discontinue Zepbound before surgery. My April surgery was then canceled because I was told the wrong hospital had been scheduled. It was rescheduled for June. I had already made costly arrangements for the original date. When I contacted Director of Operations Elsa Gutierrez about what happened, I found her communication extremely dismissive and disrespectful. When I questioned why the insurance/network issue had not been verified before scheduling surgery, I was essentially asked, "You've been rescheduled, what do you want?" Before my June surgery, I saw Dr. McDaniel again. He initially appeared not to remember recently seeing me and was about to order another transvaginal ultrasound and bloodwork until I reminded him that I was there for my pre-op appointment. During that appointment, after reviewing my vitamin D levels, he asked about my occupation and income. After learning I was self-employed, he gave me promotional material and his personal promotional code for a website with which he said he was affiliated. My understanding from the conversation was that he could financially benefit if the code was used. I found this concerning during a preoperative appointment, particularly because I received very little information about preparing for surgery. The week before my June surgery was chaotic. Less than a week beforehand, I had heard nothing regarding pre-op testing. Four days before surgery, a STAT lab order was being arranged. Two days before surgery, a hospital nurse asked about cardiology clearance, and I personally contacted my cardiologist to have it faxed. Then I learned that authorization had been obtained for the surgery but not the hospital stay. The hospital warned me surgery could be canceled without it. At approximately 4:30 p.m. THE DAY BEFORE SURGERY, while I was at the pharmacy picking up medications prescribed for my postoperative recovery, surgery coordinator Sarah called and told me the authorization had not been obtained and my surgery was canceled. This was my second canceled surgery after months of preparation. I called afterward requesting an appointment with Dr. Bodon but could not get one scheduled. At this time I was still experiencing extremely heavy bleeding. My insurance approved a referral related to obtaining medically necessary pads and told me to contact the office. An employee then told me my insurance was out of network, despite my having received care there for approximately six months. About ten minutes later, Sarah called and explained that this information was incorrect. She also told me the employee claimed I had been "getting all crazy" with her. From my perspective, I had simply been asking questions about my insurance and an approved referral. When I contacted Elsa again, she told me she was too busy to deal with the situation, repeatedly asked, "What do you want?" and ended the call. Afterward, I was never able to meaningfully reconnect with my physician. No follow-up appointment with Dr. Bodon was arranged, and my patient portal messages went unanswered. Yet prescriptions continued to be filled for months afterward, including Zepbound through approximately December 2025 and iron prescriptions later, despite no follow-up visits. I ultimately declined to schedule another hysterectomy with Dr. McDaniel because I no longer felt comfortable proceeding under his care. As of August 2026, approximately 14 months after the canceled June 2025 surgery, I have received no meaningful follow-up regarding my reproductive care and no response to my portal concerns. I understand that insurance authorizations, hospitals and medical scheduling can be complicated and mistakes happen. My concern is the cumulative pattern I experienced: two canceled surgeries, scheduling and authorization problems, last-minute pre-op coordination, conflicting insurance information, unanswered messages, lack of physician follow-up, and interactions with management that I experienced as dismissive and hostile. Women seeking serious reproductive healthcare deserve clear communication, continuity of care, careful coordination and respectful treatment. Based on my experience, I would not entrust this office with my reproductive surgical care again.

Doctor and his staff were extremely helpful and courteous throughout the entire course of the…read moretreatment. The medical issue was found by them, and successfully treated it. I highly recommend them and have already referred them to my brother.

Nothing but the best care and treatment. Dr. Schreiber and his staff are top notch. His facility…read moreand center is impecable. His staff is friendly.

Absolutely the worst office staff ever! They never call you back! I find it very odd that the 1…read morestar reviews are very detailed and the 5 star reviews are glowing but vague. Obviously the 5 star reviews are planted to counteract ALL the 1 star reviews!!

I saw Brian who was very thorough and took the time to answer all my questions. I have learned to…read moreadvocate for myself and he seemed to respect that. I will say the physical space def needs some TLC!

I love CWI! I've done several services with Carol, Dr. Raj…read moreand Chaz. Carol does the best colon hydrotherapy. She made me feel really comfortable and my stomach felt amazing after we were finished. I've also got a B12 shot and Myers cocktail when I was under the weather with Dr. Raj. I will be doing my blood panel too so he can review my hormones. I went to Chaz also for my sciatica pain I've been having for over 6 years and one EPAT treatment helped me tremendously! I will definitely do more treatments! Over an amazing place with so many different services!

CWI has so many wonderful services!! Carol and Dr. Raj are so caring and I really felt comfortable…read morehere. I received numerous services like their colon hydrotherapy, Myers cocktail IV, pain management with their EPAt Shockwave Therapy and more! I would highly recommend this place for your wellness needs! The office is very clean too and it was easy to book my appointments.

Dr. Sanford is not only the most knowledgeable person when it comes to Kidney Stones Care his…read moreadvice and no nonsense approach when it came time for surgery put all my concerns to rest.

My husband has had an extremely positive experience with Dr. Sanford from day one. The nursing…read morestaff is very friendly and very competent (front desk could be friendlier) and the doctor is very welcoming, friendly, easy to talk with and eager to help. My husband was scheduled for surgery immediately and Dr. S was quite willing to work with our complicated schedule. He seems to genuinely care about his patients as he came to see us both prior to and after surgery. He is very caring and seemed genuinely pleased to give us good results.