VERY kind, knowledgeable, wonderful people, highly accessible from Amherst, and first class in…read moreevery respect.

From the owner: Since 1992, our hospital has provided the Amherst, Massachusetts area with exceptional wellness and…read morecomplete medical care for canine and feline pets. The hospital was previously owner and named after the prior owner Dr. Deborah Lichtenberg. In 2018 Dr. Lichtenberg decided it was time to retire and asked Dr. Russo, who was already working here if she’d like to purchase the practice and she happily agreed! Dr. Russo has always tried to keep the continuity of care, and thus kept Dr. Lichtenberg’s name on the practice. While she has made changes over the years, she decided that it was finally time for her to put her name on the hospital as well! As of 2023 the hospital changed its name to Westbrook Veterinary Hospital. Westbrook is Dr. Russo’s middle name, dating back to her ancestors on her mother’s side. Interestingly, our practice sits just west of a small stream that runs along a neighboring street, so it seems a serendipitous name for us. Visit us to find out about our complete and compassionate approach to veterinary medicine. Our caring doctors and highly professional technical staff listen to your concerns and address your needs.

We have been going to Mill Valley for several years. Both at the old location and the beautiful new…read morebuilding. The staff and doctors here are amazing. Absolutely top-notch. They have helped us out and been supportive and more ways that I have space to mention. In my opinion, they are the best vet in the area if not the entire stateThe new location is also stunning, clean, and everything is brand new and high-tech. You can't beat this place For your pet care.

The staff at Mill Pond Veterinary Clinic are kind, compassionate, friendly and professional…read more I didn't wait more than 5 minutes to be seen. They were professional and treated my pet with expertise. The prices are not higher than other vets, which I paid in CT. The prices are fair and reasonable. This was a pleasant visit to Mill Pond with my pup.​

We used to go to the Ware location but bought a house here in Belchertown so we switched and I'm so…read morehappy we did! Everyone is incredibly friendly and they are committed to being force free and fear free, which is amazing as someone with an anxious reactive covid dog. They were also so transparent, flexible, and non judgmental about spacing out some routine bloodwork and shots. Very much appreciate the care they give animals, the bedside manner, all of it! Highly recommended

4.5 (169) Reviews…read moreAll compassionate16 questions12 price9 babies8 +6 Sort by Most relevant Newest Highest Lowest Carlea O'Mearlaigh Local Guide·12 reviews·1 photo This veterinarian was recommended to me by a friend of a friend. I am new to the area. When I scheduled my new patient appointments for my dogs I told them that one dog was reactive and the other is fearful. They assured me that they were a ... More Addison Shi 5 reviews·3 photos 2 weeks ago New We are grateful to have Dr. Greenberger and the team at Belchertown Veterinary Hospital for the care they gave for our dog, Mango. After a concerning issue showed up in Mango's blood work, Dr. Greenberger quickly arranged a recheck for us. ... More Photo 1 in review by Addison Shi 2 Rebekah Diky Local Guide·18 reviews·1 photo 3 months ago I am a long time pet owner and rescuer, and have been to many vet clinics in many states. The personal attention my animals get when we are there is wonderful. Dr G and Dr A are knowledgeable and always have my animals' best interest in ... More 1 Belchertown Veterinary Hospital (Owner) 3 months ago Thank you so much for your kind words, we really appreciate it! Malee Goulet 4 reviews·4 photos 7 months ago When a routine dental visit turned into a cardiac emergency for my dog, Winnie, Dr. Greenberger and her outstanding staff quickly sprang into action. They worked diligently to resuscitate her and arrange essential consultations for her ... More Photo 1 in review by Malee Goulet 1 Belchertown Veterinary Hospital (Owner) 7 months ago Dear Ms. Goulet, Thank you for your thoughtful review. Winnie sure did make all of our hearts skip a beat. We are happy to hear she is doing well. Sending speedy get well wishes. Thoughtfully, Jennifer People also ask Why do vet hospitals charge so much? Can I bargain with vet? Is an animal hospital more expensive than a vet? How do I choose a veterinary hospital? Feedback Get the answer you're looking for added to the web Your question will be shared with online publishers who may be able to answer it. When shared, it won't be associated with your Google Account. What's your question? Make sure you don't include any private info Learn more Submit Results are personalized - Try without personalization Turners Falls, Montague, MA - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Carlea O'Mearlaigh Local Guide·12 reviews·1 photo just now New This veterinarian was recommended to me by a friend of a friend. I am new to the area. When I scheduled my new patient appointments for my dogs I told them that one dog was reactive and the other is fearful. They assured me that they were a fear-free practice and that my dogs would be absolutely fine. At the actual appointment, I discovered that their quote unquote fear-free care is overdosing my dogs on plain Skippy peanut butter. Not only that, but their restraint methods stressed my dogs out. One of my dogs limped for two weeks after this vet appointment and the other one I can tell was absolutely terrified, with full whale eyes while she was there. I should have never gone back, but I did because I had an appointment for their boosters today. I got there and was informed that I was late for my appointments and they didn't have a room for me. I told them that my appointment was scheduled for 4:00 and they said that it was for 3:40 and 3:50. That is not what I had saved in my phone and they never called me to confirm. I even checked my phone to make sure that I had not missed a call from them recently and the last time I received a call from them was March 21st. I was not hostile or rude; I was simply irritated that there was a scheduling miscommunication and I was not contacted. Furthermore I arrived there at 3:48 because that's the time stamp on my phone call to let them know that I was there and in the parking lot. So I was only 8 minutes late for one appointment and still early for one and they told me they didn't have rooms available. They kicked me out. I was going to have about $3,000 worth of dental surgery done there for one of my dogs and now I'm going to have it done somewhere else, because I will not go somewhere where I am treated like an idiot and I will not go somewhere where my dogs are treated poorly.

The staff have been much friendlier lately! I've been happier with this facility! I just wish that…read moretheir testing wasn't so expensive, especially for low income families.

Rude, unapologetic, never received ANY copies of records, inadequate exams and inadequate…read moredocumentation. Do nit answer the phone, make it sound like it is all me. Totally unprofessional. Dr. Does not know her medications. Goodbye and good riddance.

I have been going here with my cat for probably 15+ years. The doctors and staff are compassionate…read moreand professional. Today I brought my 18.5 year old cat in for emergency grooming to remove mats. The entire staff was very empathetic, and Dr. Otterson did an amazing job removing the mats, safely and efficiently. The price was very reasonable and my cat is so much happier. Thank you.

These people are Saints - Greatest care available in Massachusetts - Thank you VVH for saving my…read morecat on many an occasion -

This is a wonderful place to take your pet. The vet is caring and spends all of the time she needs…read morewith your pet. The prices are reasonable. The staff is courteous and caring. And, they even check in with you later on to see how your pet is doing. wow! I feel so fortunate to have found an excellent vet, who has the kind of expertise that helps me to feel better along with my pet in knowing that I am giving her the best care I can find in this area. She deserves more than 5 stars!

I am so fortunate to have found Windy Hollow. It seems that…read morein all aspects regarding business these days, sincere care rarely exists. The passion and kindness shown at Windy Hollow Veterinary Clinic is priceless. Dr. Thompson and her staff are amazing. Thank you, thank you, thank you.

Dr. Kate DeLisle cared for our golden retriever for years. From the front desk staff, to the…read moretechs, to other vets, we always felt our pet's care was foremost in their minds. If we get another pet, we will definitely take them here.

We have been going to Northampton Veterinary Clinic for a very long time. Overall, always had a…read moregood experience. But more recently, we have been very impressed with Dr. Mark and her kindness, compassion and communication skills. I also appreciate that they are starting to text us with answers to questions which makes it easier to communicate when problems arise.

We've been taking our cats her for 8 years. Dr.. Van Der Velden and his staff are super kind,…read moreknowledgeable, and they take the time to answer questions. Also, the don't push for things your pet doesn't really need or try to sell unnecessary products. They do have special foods for sale for pets with prescription food needs which is easier than having to get the prescription and send it to Chewy, Petco, etc.

Hardwick Pond Veterinary Clinic is the best! We have three beloved dogs - all different breed…read morerescue dogs - and Dr. Van DerVelden and his wonderful staff have taken care of them regularly for years. We finally had to have one of our dogs put down - our sweet precious English Bulldog went to sleep due to a large cancerous tumor. The staff was sensitive and loving in every way, and helped us through some difficult decisions. No matter how big or how small the issue, Hardwick Pond Clinic has been there for us. And they never gouge or inflate the price - it's all totally reasonable. We HIGHLY recommend Dr. Van DerVelden and his clinic, and we just hope and pray he doesn't retire!

I very much appreciate Dr. Lowy's expertise, attention, and care for my pups and cats. She's truly…read moreexceptional with a fantastic staff!

Dr. Lowy and her staff are the only people I want taking care of my pets. I brought my cat Joule in…read morewhen she stopped eating. She turned out to be very sick, and she had to be euthanized, but Marci and her team helped us through every decision and made the whole thing easier to bear. Every single staff person was extremely kind and considerate and capable. They were sensitive to our financial situation and showed heroic amounts of patience with all my questions (and tears). Dr. Lowy gave me her cell phone number so I could text her questions over the weekend. She loves the animals and cares deeply about helping them get better, and she cares about their humans too. If you're in the valley and you need a vet, stop looking and just go here.